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"Very good room for the price. "

"The resort was very clean, food and drinks were very good. Nice beach, good for walking and swimming."

"I’ve been to many hotels in Mexico, The velas did not disappoint. As far as the resort I would go back every year. We went as a family with about 10kids total, this is a definitely older crowd who gave the kids crusties when they splash them with a ball or screamed too loud. There were a few families and the family atmosphere is great! Very accommodating to large groups at dinner and always taking care of us. "

"had an little bit ocean view"

"Got caught in the cartel chaos. The resort could not have been more accommodating and helpful. They extended our stay at a very reasonable rate. Extremely clean and well run property. Food was great and staff went above and beyond. Special thanks to Sandra in the Chipotle Buffet."

"The staff was amazing! The room was beyond welcoming! The property was lovely with a great mix of pool options and different vibes! Felt extremely safe, secure and welcomed!"

"Great staff, great food but we were given a very poor room , shower door would not close sink would not work air never stopped we were in a very old building which we heard is slated for demolition. They said we only paid for a standard room It was sub standard for a lot of money They did put us in a better room after two days"

"It was nice all around!! Food is good Entertainment was very nice as well"

"The staff for really good overall but disheartening when you go to an all-inclusive and if you're not handling them a $5 tip every time they bring a drink then you watch them avoid you. The food was good overall but there is no buffet backup so if you don't have a reservation you're eating at the coffee shop. And we were stuck here during the cartel attack and had to stay and they tried to hit me for double what Expedia charges. Super slap in the face. The concierge Carlos was extremely good to deal with."