Search Family-Friendly Hotels in Playa Grande

"From the moment we arrived at the hotel, the staff were super unfriendly & not helpful. They did not make eye contact. We asked several staff members where we could find towels & they could only point towards the massive pool. The beach is completely full of people selling things like nothing I’ve ever seen & the vendors are very aggressive in soliciting you. The pool is extremely uninviting with cups and trash left around the pool and the bathroom unusable because it was so dirty. This hotel does not meet normal Westin standards. Thankfully we were able to move to the W next door where everything was wonderful, clean & the staff were amazing and friendly. Rosa made the moving process extremely difficult since she was trying to charge us twice after we were told we would get a full refund for the Westin. Luckily, it was straightened out by the helpful staff at the W. During our stay at the W, we ran into guests of the Westin who were buying day passes at the W for all of the same reasons as noted above - right down to the towels,"

"Everyone and everything was excellent! "

"Had an amazing time at this resort - wish I stayed longer! All the staff were so kind and helpful and the included breakfast and dinner we also great. Quick access to the town and the private beach was amazing. Will return! "

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"Great value, incredible pool and view. Breakfast was great - nice fresh fruit and other options. Staff was wonderful."

"This is my second stay there and would absolutely recommend it. Perfect location perfect accommodations. "

"The place looks very nice from the outside but the room are cheap, bed slide all Over the place, cheap plastic patio furniture, the shower had leaks along with the overhead shower head being off and shooting in all directions. Room Service was a 2 out of 10, with sandwhich that I made when I was 5 . Pool was nice, entertainment was good. Dennis wore good a staff was good. Room was not good . "

"Great service and location."

"Nice resort in a great location on a lovely beach."