Playa el Valle

Overall great experience. The staff was AMAZING. I will note food isn't 24hrs like we thought but wasn't a huge deal. Would book here again.

Rooms are humid and have mold growing. If the air conditioning is not on it smells like mildew. Cleaners use the same bucket of bleach to mop the floor in each room. Bed felt moist and pillows smelled bad. I did not enjoy the room at all other than the nice view of the resort and ocean. The rest of the resort is gorgeous and staff are kind. Rui parties are fun and the beach is clean and beautiful. Lots of people trying to scam and sell you things sometimes took away from the experience. If you can say no you will be fine.

The room is good( the elite ) The only problem is if you have to stay an extra night for any emergency or flight cancellation or if you need anything The place is not understandable for Emergency or mistake , my flight was moved for the next day. I had to stay one extra night and the place saw the opportunity to overcharge me for the night. I was very disappointed as I had no choice by paying a lot of money for just one extra night The sad part is I spoke with them three days before and they told me not to worry about and when I check out, I can book an extra room. They did not let me do it before, including me and my family in a place of no choice