Search Family-Friendly Hotels in Playa Coronado

"Like others say, this place has so much potential but fails currently! The few good things - the bed was comfortable, the pool is nice, the beach view when the tide is in is great. The hotel is older and needs repair, the grounds need upkeep. Sidewalks, paths and stairs were dirty and had branches, leaves and large puddles of water to walk thru. The white stairs were steep and wet. Breakfast was supposed to be included but there is no breakfast menu and when we asked what was for breakfast, we were told omelets, coffee, juice, & bread. So we ordered 2 cheese omelets with mushrooms and onions only, bread & juice. My husband didn't eat his omelet because it came loaded with green peppers too. When we went to checkout, we were charged $28 for breakfast! She said free breakfast was continental - bread & coffee or tea only! She wouldn't relent when I told her the waiter said it was omelets, there's no menu or sign explaining it, nor when I said our order was wrong and we barely ate any of it. The staff is the biggest problem here - especially the older woman who appears to be the owner or manager. She was not welcoming or friendly at all - she tried to say we didn't have a reservation until I showed it to her on my phone and although they have a restaurant on-site, she told us we should go next door for dinner - which we did and it was great! I wish we had stayed there instead - it was cheaper too! It's sad, this could be such a wonderful place with just a few simple changes!"

"Receptionist was very serious, employees should look happy as they are enjoying their job."