Search Hotels Near Placa de la Vila de Gracia, Barcelona

"Check-in was smooth, and we appreciated being allowed into our room an hour early. Unfortunately, the stay quickly deteriorated due to inconsistent and unsafe guidance from staff. One attendant showed us how to use the thermostat and safe, but instructions were unclear, requiring three calls for help. While common areas were cool, our room was extremely hot. Another staff member said rooms only had heat, not A/C, and advised us to sleep with the windows open. The windows had no screens or security, which felt unsafe. A serious issue arose when a leak developed in the bathroom ceiling, with water coming through the light fixture. This caused repeated power outages. When we called, a staff member told us to reset the circuit breaker ourselves each time power failed—an unsafe and inappropriate instruction. The electricity went out every 5–10 minutes as the leak worsened. A night manager later confirmed the fire risk and moved us. By then, we were exhausted and shaken after following unsafe directions. We had to pack and move multiple times, ending up in a smaller room with no compensation. This all occurred within 12 hours. In 40+ years of travel, we’ve never been told to handle electrical issues ourselves. Attempts to reach Hotels.com support that night were unsuccessful."

"Wonderfully friendly and helpful staff. Brilliant breakfast. Thoroughly enjoyable stay."

"Excellent breakfast. Close to shops restaurants and the hop on hop off bus. There is a renovation project on the promenade outside the hotel on Ramblas but it’s still easy to get around "

"Great location. However, room is a bit small if you’re a group of 2 with 2 luggages. Breakfast selection is ok. "

"Lovely hotel with great staff. Great sangria and coffee in restaurant!"

"Lighting in the room should be brighter & need more lights Breakfast buffet should hv more Spanish variety food options "

"I would like to give 5 stars, but because of the bathroom door issue and the lighting system, I gave 4 stars."

"The rooms were overall clean. Only issue is the doors of the bathroom not being clean. And the mold on the tiles in the shower."

"The location is excellent for visiting La Sagrada Familia Basilica and other main attractions in Barcelona. The staff was very friendly throughout our stay. The room was spacious, clean, and comfortable. Thank you so much!"