"We arrived at 10 pm and the room had a broken AC and no sheets for pullout. The temperature was 95 degrees and the windows were left open suggesting that this was not a new problem. I had to contact the front desk (offsite) to request assistance. No one showed up after waiting for 45 minutes. We had to leave and rebook elsewhere. I requested a refund for our our stay due to the extenuating unresolvable circumstances and the fact that the room was uninhabitable. I have not heard back from the management and had to post a request to cancel through Expedia and my credit card company. In addition, the place was run down and dirty and not all like the room depicted in the pictures online. Even in working condition, the room would have been a ripoff at the $250 per night they were charging. Stay away! There are plenty of other options close by."
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