Outdoor pool, pool loungers

Reviews of Shell Beach Inn

2 out of 5
Shell Beach Inn
653 Shell Beach Rd, Pismo Beach, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 203 out of 234 reviews" "
Rating 8 - Good. 22 out of 234 reviews" "
Rating 6 - Okay. 3 out of 234 reviews" "
Rating 4 - Poor. 4 out of 234 reviews" "
Rating 2 - Terrible. 2 out of 234 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the woman who takes care of your plants, whose name i forgot to get, ws very pleasant and we shared plant talk together. she was very nice!!!
Stayed 2 nights in May 2024
Response from Troy on 29 May 2024
Thank you Bruce! We will pass on your kind words.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Troy on 29 May 2024
Thank you for your review, Gary.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service and prompt attention to our needs. Will definitely be returning to this cozy inn before the end of the year! Thank you - this stay was the highlight of our trip. Elizabeth and Carlos
Stayed 2 nights in May 2024
Response from Troy on 29 May 2024
Elizabeth and Carlos,We are so happy you enjoyed your stay with us. Please let us know if you need any help planning your next trip. Thanks for choosing the Shell Beach Inn.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. If you’re looking for a small quiet place to relax when you’re getting away look no further this is the right place for you. Based on our experience here the wife and I gave this place a try for a small anniversary getaway and it was the best time of our lives. It was really quiet and not crowded with cars or people especially during Labor Day weekend. Safe area for walking, great small trail along the coast and overlook the ocean. But the best part if the staff, they’re awesome . Very friendly and welcoming. They go above and beyond so you can enjoy your stay. I will definitely be coming here when we visit in the future
Stayed 2 nights in May 2024
Response from Troy on 26 May 2024
Luis, we’re so glad you enjoyed your stay with us! Thanks for the kind words, we will pass to our staff. Please let us know if you need any help booking your next trip.

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated rooms and clean. Only drawback was the freeway noise.
Stayed 3 nights in Apr 2024
Response from Troy on 21 May 2024
Thank you for your review. We are working to address the noise you mention in your review.

10/10 Excellent

lashawn, San Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very cute and the rooms were comfortable and charming.
Stayed 2 nights in May 2024
Response from Troy on 21 May 2024
Thanks for your review. We hope to see you again soon!

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
near enough to the beach
Stayed 1 night in May 2024
Response from Troy on 21 May 2024
Please let us know if we can accommodate you again in the future!

10/10 Excellent

Marci

Travelled with partner
Cute, quaint perfect for a quick stop over. Actually it’s very clean, roomy (not big ) but updated place. Come back again .. personal check in experience.
Stayed 1 night in May 2024
Response from Troy on 5 May 2024
Marci, thanks for taking time to leave a review. Let us know if we can host you again!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the amenities you could ask for, an amazing property to stay if you are visiting Pismo
Stayed 2 nights in Apr 2024
Response from Troy on 5 May 2024
Martin, thanks for your review! Don’t hesitate to reach out to our office if you’re coming into town again soon.

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very at home here! The property was clean, at a great location, and had nice room amenities. Would definitely stay here again!
Stayed 2 nights in Apr 2024
Response from Troy on 29 Apr 2024
Thanks Justin! So glad you enjoyed your stay with us. Let us know if we can help book your next stay!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was small but cozy. Had all the amenities one needs when sleeping away feom home
Stayed 1 night in Apr 2024
Response from Troy on 29 Apr 2024
We’re glad you enjoyed your stay. Thank you for your feedback!

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Troy on 29 Apr 2024
Thanks Catherine, is there anything we could have done to make your stay better?

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quaint little Inn!! It was a fabulous place to stay.
Stayed 1 night in Apr 2024
Response from Troy on 29 Apr 2024
Thank you for your feedback Shirley!

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated and comfortable room. My only complaints are that the shower drained slowly and the mattress was uncomfortably hot at night, even though we kept the room cold.
Stayed 2 nights in Apr 2024
Response from Troy on 29 Apr 2024
Thanks for your feedback—we just did some significant maintenance on our drainage system and have made some changes to the bedding as a result. Please let us know if we can host you again in the future!

10/10 Excellent

ELIZABETH, Jamul

Stayed 2 nights in Apr 2024
Response from Troy on 5 May 2024
Thanks for your feedback Elizabeth!

8/10 Good

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property! Great amenities!
Stayed 1 night in Apr 2024
Response from Troy on 9 Apr 2024
Hi Deirdre, thanks for your feedback. Please let us know if we could have done anything to make your stay better.

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Troy on 7 Apr 2024
Thanks Edith!

10/10 Excellent

Youngsuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean and cozy.
Stayed 1 night in Apr 2024
Response from Troy on 5 Apr 2024
Thank you! That is our goal!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super sweet hotel! We loved the comfortable, classiness of our room.
Stayed 1 night in Apr 2024
Response from Troy on 5 Apr 2024
Thanks Julie! We’re glad you appreciate our efforts to make the Shell Beach Inn a unique experience!

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
we had a nice stay.
Stayed 1 night in Mar 2024
Response from Troy on 3 Apr 2024
Hi Paula, thanks for sharing your review. If you wouldn’t mind, please let contact us and let us know if there is any way we could have made your stay better. Thank you.

10/10 Excellent

Karensa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024
Response from Troy on 1 Apr 2024
Thank you for staying with us!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Troy on 31 Mar 2024
Joshua, thank you for your review!

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice courteous staff always anxious to meet your extra needs
Stayed 3 nights in Mar 2024
Response from Troy on 30 Mar 2024
Thanks Sherry! We’re glad our staff was able to help.

10/10 Excellent

Karensa

Response from Troy on 29 Apr 2024
Thank you!

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Troy on 30 Mar 2024
Christopher, please let us know if there is anything we could have done to make your stay a 5/5. Thank you for staying with us.

10/10 Excellent

Armand Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quant, quiet, clean and very peaceful! Would definitely stay again
Stayed 2 nights in Mar 2024
Response from Troy on 30 Mar 2024
Armand, thank you for the feedback. Please let us know if we can accommodate you on your next trip to the coast.

10/10 Excellent

Krystin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, location, and really appreciated the call and text allowing us a late check in!! Mom wants to know what mattress and pillows you use - they were very comfy!
Stayed 1 night in Mar 2024
Response from Troy on 30 Mar 2024
Krystin, we can look into that and get back to you. We love being able to accommodate our guests, no matter the arrival time.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great find. This reminds of those 50’s motor lodges you’d see along highways. The Shell Beach Inn is absolutely charming. I was pleasantly surprised. Comfortable bed, nice size room, pool on site and really a convenient location. I would definitely book this motel again
Stayed 1 night in Mar 2024
Response from Troy on 30 Mar 2024
James, thank you! We’re glad you appreciated our little touches. Please contact us if you need help booking your next visit with us!

10/10 Excellent

Jennifer Campos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing weekend and the room was perfect.
Stayed 1 night in Mar 2024
Response from Troy on 30 Mar 2024
Jennifer, we’re glad you enjoyed your stay! Please let us know if we can host you again!

10/10 Excellent

Elisa

Stayed 2 nights in Feb 2024
Response from Troy on 30 Mar 2024
Thank your for your review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic. We will definitely return when next in Pismo Beach!
Stayed 1 night in Feb 2024
Response from Troy on 28 Feb 2024
We’re so happy you enjoyed your stay. We can’t wait to host you again!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Troy on 12 Feb 2024
Thanks for staying with us Steve and sharing your experience!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Super cute room, very clean and comfortable. My husband and I stayed for our anniversary. The only thing I would recommend for people staying there is to use some white noise on an app or bring a machine because the traffic noise is noticeable. We will definitely stay there again!
Stayed 2 nights in Feb 2024
Response from Troy on 5 Feb 2024
Thank you for taking time to leave a review of your stay! We appreciate your business and hope to host you again soon. We also have sound machines available for our guests to use if you would like one in the future.

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite stays ever! The room didn't feel like a hotel room at all, so nicely decorated, extremely comfortable bed, and a bookshelf stocked with books. It was just so cozy, I stayed up too late, reading and enjoying the experience. 10/10
Stayed 1 night in Jan 2024
Response from Troy on 5 Feb 2024
Candace, this is one of our favorite rooms as well. We’re glad you appreciated our little touches!

8/10 Good

Anna Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Careful of the stoop. It is easy to miss and I fell on the first day and scuffed my knee. It was a rough start. For the price and location all in all I was satisfied. Funny smell in the room. Chemical vs someone had been smoking something Matress number two was worn. No knives in the room. Meh, I could hear the neighbors, but not too bad. They provided ear plugs. I was about three blocks and a neighborhood walk to the ocean cliff view. Awesome
Stayed 7 nights in Jan 2024
Response from Troy on 31 Jan 2024
Anna, I’m sorry your experience wasn’t a 5/5. Did you reach out to our staff about the smell? Please contact our front desk if you’d like to provide additional feedback, as this does not meet our high standards of cleanliness.

10/10 Excellent

Susanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend! Nice lil cozy place! Will definitely stay there again! The lady that checked us in was really nice & answered all our questions! 🙌
Stayed 1 night in Jan 2024
Response from Troy on 31 Jan 2024
Thank you, we will pass your complements to our clerk!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only criticism is the shower drained very slow. On the positive, the room and the hotel grounds were wonderful. Connie was also the nicest person I have dealt with on the phone in ages. Thanks Connie!
Stayed 2 nights in Jan 2024
Response from Troy on 27 Jan 2024
Robert, thanks for the feedback. We will take a look at that issue. We will pass your thanks to Connie!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn
Our stay was great.
Stayed 3 nights in Jan 2024
Response from Troy on 27 Jan 2024
Thank you for sharing your experience!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a surprise
Great place.
Stayed 1 night in Jan 2024
Response from Troy on 27 Jan 2024
Thank you for your feedback!

10/10 Excellent

ROSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love how there were book shelves with all the books, complimentary water, and yummy coffee. Overall everything was perfect.
Stayed 1 night in Jan 2024
Response from Troy on 23 Jan 2024
Thanks for your great feedback. Please let us know if we can host you again.

10/10 Excellent

Brittany

Stayed 1 night in Jan 2024
Response from Troy on 23 Jan 2024
Thank you for leaving a review.

10/10 Excellent

Hyunjoo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Troy on 23 Jan 2024
Thank you for the feedback!

10/10 Excellent

Angela

Stayed 1 night in Jan 2024
Response from Troy on 23 Jan 2024
Thank you for the feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Troy on 23 Jan 2024
Thank you for the feedback!

8/10 Good

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Troy on 23 Jan 2024
Marissa, please contact us direct and let us know how we could have made your stay better. Thank you.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed 1 night in Dec 2023
Response from Troy on 4 Jan 2024
Thanks for staying with us!

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Troy on 4 Jan 2024
Thanks for your patronage!

10/10 Excellent

Lindsay

Stayed 2 nights in Dec 2023
Response from Troy on 4 Jan 2024
Thank you for staying with us and taking time to leave a review!

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Dec 2023
Response from Troy on 7 Dec 2023
Thanks for your feedback!

2/10 Terrible

philip

Liked: Amenities
Disliked: Staff & service
for the price ( nearly $300 a night w taxes and add ons ) it was way too noisy . couldn't sleep. sure they left earplugs, even using those was still unable to sleep so over the top expensicve and underwhelming sleep quality
Stayed 1 night in Nov 2023
Response from Troy on 3 Dec 2023
Phillip, just to clarify, we do not charge any add ons or fees on top of our room rate. Your room rate was less than 240 after your discount plus mandatory city/county lodging tax of 33.80. The amount of traffic noise you experienced was likely higher than normal given that you stayed with us on Friday night of the Thanksgiving weekend.