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Hotel Neptun – Lifeclass Hotels & Spa, Portorož

Photo gallery for Hotel Neptun – Lifeclass Hotels & Spa, Portorož

Family Room (2 + 1 ) | Minibar, in-room safe, desk, cots/infant beds
Private beach nearby, beach massages
Property grounds
Family Room (2 + 2) | Minibar, in-room safe, desk, cots/infant beds
Restaurant

Overview of Hotel Neptun – Lifeclass Hotels & Spa, Portorož

Hotel Neptun – Lifeclass Hotels & Spa, Portorož

4.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
Map
Obala 33, Piran, 6320

Explore the area

  • Popular LocationPortoroz Beach5 min walk
  • Popular LocationForma Viva11 min walk
  • Popular LocationObzidna Ulica4 min drive
  • AirportTrieste (TRS-Friuli Venezia Giulia)58 min drive

Room options

About this area

Portorož

Located in Piran, Hotel Neptun – Lifeclass Hotels & Spa, Portorož is in the city centre and near a private beach. Forma Viva and Sergej Mašera Maritime Museum are cultural highlights, and some of the area's attractions include Termaris Water Park and Aquarium. Travelling with kids? Consider Parenzana Museum, or check out an event or a game at ATP Stella Maris Stadium. With waterskiing, windsurfing and sailing nearby, you'll find plenty of adventures in the water.
Visit our Portorož travel guideOpens in a new window
Map

What's nearby

  • Portoroz Beach - 5 min walk
  • Forma Viva - 11 min walk
  • Obzidna Ulica - 4 min drive
  • Sergej Mašera Maritime Museum - 6 min drive
  • Piran Harbour - 6 min drive

Getting around

  • Koper Station - 18 min drive
  • Ljubljana (LJU-Joze Pucnik) - 85 min drive

Restaurants

  • Blue Bar - 8 min walk
  • Cacao - 5 min walk
  • Paco Pub - 6 min walk
  • Nasa pekarna - 13 min walk
  • Mignon - 2 min walk

About this property

Hotel Neptun – Lifeclass Hotels & Spa, Portorož

4-star family-friendly hotel by the sea
Consider a stay at Hotel Neptun – Lifeclass Hotels & Spa, Portorož and take advantage of a free breakfast buffet, a marina and a return airport shuttle. With amenities such as a nearby private beach and beach massages, this hotel is the perfect place to soak up the sun. Treat yourself to a body scrub, Ayurvedic treatments or thalassotherapy at the on-site spa. Pilates classes and aerobics classes are offered at the health club; Hotel Neptun – Lifeclass Hotels & Spa, Portorož also has a playground, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a steam room.
Other perks at this hotel include:
  • 2 indoor pools and a children's pool
  • Limo/town car service, self-parking (surcharge) and a front desk safe
  • A 24-hour front desk, smoke-free property and a porter/bellboy
  • Wedding services, multilingual staff and a bike cleaning area
  • Guest reviews give good marks for the pool and walkable location
Room features
All 89 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews give good marks for the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Cots/infant beds, digital channels and daily housekeeping

Languages

English, German, Italian, Russian, Slovenian

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • 1 restaurant
  • Room service available

Things to do

  • 2 indoor pools
  • Aerobics classes
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Children's pool
  • Electric bike charging stations
  • Fitness centre
  • Full-service spa
  • Motorised watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Marina on site

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 3 2023 to July 16 2023 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 3 July to 30 July:
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 5.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.25 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • Resort fee: EUR 1.50 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Self-parking fee: EUR 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Neptun LifeClass Hotels
Hotel Neptun LifeClass Hotels Portoroz
Neptun LifeClass
Neptun LifeClass Portoroz
Neptun LifeClass Hotels Portoroz
Neptun LifeClass Hotels
Act-ION Hotel Neptun LifeClass Hotels Portoroz
Act-ION Hotel Neptun LifeClass Hotels
Act-ION Neptun LifeClass Hotels
Hotel Neptun LifeClass Hotels Spa
ActION Neptun LifeClass s
Act-ION Neptun LifeClass Hotels Piran
Act-ION Hotel Neptun LifeClass Hotels Piran
Act-ION Hotel Neptun LifeClass Hotels
Act-ION Neptun LifeClass Hotels
Hotel Act-ION Hotel Neptun - LifeClass Hotels & Spa Piran
Piran Act-ION Hotel Neptun - LifeClass Hotels & Spa Hotel
Act-ION Hotel Neptun - LifeClass Hotels & Spa Piran
Hotel Neptun LifeClass Hotels Spa
Hotel Act-ION Hotel Neptun - LifeClass Hotels & Spa
Act ION Hotel Neptun LifeClass Hotels Spa
Neptun Lifeclass Hotels Spa

Frequently asked questions

Does Hotel Neptun – Lifeclass Hotels & Spa, Portorož have a pool?

Yes, this property has 2 Indoor pools and a children's pool. One of the swimming pools will be unavailable from July 3 2023 until July 16 2023 (dates subject to change).

How much does it cost to stay at ?

As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at on 1 Apr 2023 start from ₹11,416.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Neptun – Lifeclass Hotels & Spa, Portorož pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neptun – Lifeclass Hotels & Spa, Portorož?

Self-parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Hotel Neptun – Lifeclass Hotels & Spa, Portorož?

Check-in is from 2:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Neptun – Lifeclass Hotels & Spa, Portorož?

Checkout is at 11 AM. Late check-out is available for a fee.

Does Hotel Neptun – Lifeclass Hotels & Spa, Portorož provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 130 per vehicle applies.

Where is Hotel Neptun – Lifeclass Hotels & Spa, Portorož located?

This family-friendly Piran hotel is located by the sea, within a 15-minute walk of Portoroz Beach and Forma Viva. Piran Harbour and Termaris Water Park are also within 2 miles (3 km).

Hotel Neptun – Lifeclass Hotels & Spa, Portorož Reviews

Hotel Neptun – Lifeclass Hotels & Spa, Portorož Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 93 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 44 out of 93 reviews" "
" "8 - Good 47%
Rating 6 - Okay. 9 out of 93 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 8 out of 93 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 1 out of 93 reviews" "
" "2 - Terrible 1%

8.8/10

Cleanliness

7.9/10

Staff & service

7.5/10

Amenities

8.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Davor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family bycicle vacation
Not enough parking space unfortunately. It was great to have everything available for bycicles.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and excelent location.
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself is a very nice building and is very clean and well maintained. What is missing form many of these reviews, and the hotel site itself, is the fact that the Neptun does not have a reception desk, which means you need to do everything at the hotel next door. This includes entering the hotel after returning from dinner as the front door is locked. You walk up many steep stairs, and then have to walk down a very dark street to access the hotel. All access is by very steep stairs or streets, so this is not the place to stay if you find steep inclines difficult. The parking lot was completely full and difficult to find parking in. The key works part of the time, and when you discuss anything with the staff none of them seem to enjoy their job and I felt like my questions were annoying them. Only one lady was pleasant to deal with. Also note that the bar/lounge doesn't even open until 7pm. Getting through/from their pool area is like a mouse in a maze, and then you cannot get back through the doors from the other hotel to the Neptun. Definitely not a 4* experience.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one-day breakaway
We drove to the seaside for one night with our kids. They loved it as did we. Large childrens play room, access to two pool areas, decent breakfast... The hotel itself is a bit old but very well maintained. We asked at check-in if we can go for dinner at the hitel and they told us they might be full and that they won't know until the dinner stars. Either they have very poor booking planning or the lady at check-in didn't wonna bother with us. I think it's the later... We past by dinner area when returning from the pool and it looked empty. So book half-.board in advance in you plan to eat at the hotel;).
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel, don't book it!!!
said, "4-star hotel", - not sure how they got 4 stars. very poor service, staff is rude and uniformative about their hotel and area around the hotel. A/c stopped working in the middle of the night, - no help there; had to open balcony, but it was very noisy; very little towel supplies and you HAVE to ask for pool towels (only in the morning if you run into cleaning staff); check-in was quick but nothing was explained; the room key was VERY hard to work; out of 4 outlets only 1 was working and nobody took care of it. WiFi was working poorly or not working at all. Don't book this hotel
Stayed 3 nights in Sep 2018

8/10 Good

Ísaksson

Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful stay in Portoroz.
Our stay at the Neptun hotel was very pleasant . We had a room with a fabulous view over the sea and harbour. The room was big and comfortable. Breakfast was excellent but the dinner in our half-board was somewhat mediocre. The indoor-outdoor pool area, which is shared with the other "Wellness" hotels was very nice but due to a large number of stairs from the Neptun it is only suitable for fairly fit individuals. The same is true for access to the Neptune from the main streat in Portoroz. The hotel is in an excellent location and Portoroz is a beautiful town with only 3 km walk to the old town of Piran. We used GoOpti vans to get to and from the Trieste (Montfalcon) airport which worked very well (70-80 Euros each way). Thanks for a nice stay.
Stayed 10 nights in Aug 2018

10/10 Excellent

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spa in the hotel.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

10/10 Excellent

Nemanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, except for the extra bed which was a not-so-soft sofa (not a bed, but a sofa with no arms and back side) and the bath-robes that are placed in the room as if they are for the guests' convenience, but are for rent at an extra cost. I suppose the people going to the treatments find it convenient to have the robes to be rented directly in the room, but otherwise it's not elegant to turn the room into a shop by displaying products with price tags that are not to be touched if not needed. Seemed like a dishonest tactic. Next, you start wondering if you can use all the towels for free, or if you may use the chairs, or turn on all the lights for free. Maybe some of them are for rent. Also, we're not going there to read all the fliers and instructions materials in the room. This issue was an annoyance for me, but otherwise the hotel is Ok.