Search Hotels Near Pioneer Heritage Center, Shreveport

"The room was very nice. And the food was awesome. I would go back for those two reasons alone."

"No early check in no big event then get to the room bath towels on the floor bed not made up trash can full of take out"

"Amazing staff beautiful room "

"Room and hallways smelled sour casino staff very rude hard to find them none of the food places were open but one ended up ordering dominos worst experience ever and i wanted to try a new place I always stay at horseshoe I will never try a different place again bad all the way around "

"The hotel and Casino were very nice however I think they were very new still check-in took a lot longer than I believe it should. We were there for a conference, so there were a lot of of us and I believe they were understaffed in a few areas. Also the lobby bar had two bartenders one night yes they were slammed, but we are used to having a lot of us at a realtor convention however one of the bartenders had a horrible attitude demeanor, and acted as if she didn’t want to be there at all. I believe management should’ve stepped in and helped more but also this bartender at a certain time should’ve been sent home or sent to a different location in the casino that was less busy.I Someone else should’ve been pulled to replace her. I did speak to a manager and told him I understand we were a lot, but her attitude was not professional and had she tried, a little harder, we would’ve tipped her even more. More times than not I feel like these conventions are always understaffed or they don’t understand which type of clients are coming in. For future reference Realtors drink and eat a lot we are fun bunch we don’t mind waiting as long as it’s within reason, we tip well because we work hard and we play hard. Whoever is in charge of booking conferences maybe should look into who is coming so you can better staff certain areas. Obviously certain clients aren’t going to drink as much but again it was a nice stay overall, but there were some kinks to be worked out."

"Very clean. Friendly staff "

"Just WOW! This was like staying at you eccentric, generous, Bohemian uncle’s place - cool art and artifacts EVERYWHERE, snacks and drink offerings available 24 hours/day, and well appointed, clean, and comfortable “guest” room! The night we came in, I was lucky enough to actually meet Chef “Uncle” John Cariere, the proprietor. He was very welcoming and accommodating and invited us to the complimentary breakfast. We could smell it the next morning, but were just too comfortable to get out of the bed! 😅 Instead, we woke leisurely and made a coffee at his extensive coffee bar then sat out on the side yard under the amazing huge tree! His place is nestled in an impressive area abundant with large historic looking homes and was incredibly peaceful. We just enjoyed every aspect of our visit and his place will be reason enough to return to Shreveport! "

"The issue I had the water doesn’t get hot enough. "

"Upon arrival, I inspected the room and ultimately decided not to stay. The floor had a strong, unpleasant odor, and the overall cleanliness and condition of the property did not meet reasonable expectations. As I was traveling with my 5-year-old, I did not feel comfortable remaining on the premises and chose to secure accommodations elsewhere. Based on my experience, the property appears to be in need of significant cleaning and maintenance/renovation. I travel frequently and, unfortunately, this was one of the most disappointing experiences I’ve encountered. I will be following up with management regarding a refund."