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Cristal Palace

4.5 star property
Elegant alpine retreat in Pinzolo combines luxury accommodations with easy access to world-class skiing just steps from this sophisticated mountain haven

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Cristal Palace brings Art Deco elegance to Pinzolo. Travelers can rejuvenate at the spa after using the ski shuttle to nearby slopes. The hotel offers practical amenities like free in-room WiFi, babysitting services, and a business center for those balancing adventure with work.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double or Twin Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

Premium bedding, down duvets, minibar, in-room safe

Classic Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Triple Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room (with extra bed)

Premium bedding, down duvets, minibar, in-room safe

Triple Room (with extra bed)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Suite

Family Suite | Premium bedding, down duvets, minibar, in-room safe

Family Suite

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Classic Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room Single Use

  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
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About the area

Located in Pinzolo, Cristal Palace is in the city centre and in the mountains. While the natural beauty of Sole Valley and Lake Molveno can be enjoyed by anyone, those looking for an activity can explore Madonna di Campiglio Ski Area. Travelling with kids? Consider Scuola di Sci Dolomiti and Pineta Park. Spend some time exploring the area's activities, including skiing, golfing and skiing lessons. Visit our Pinzolo travel guide
Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • Ski resort Madonna di Campiglio. Italy
    Madonna di Campiglio Ski Area
    1 min walk - 0.0 km
  • Pradalago Gondola
    3 min walk - 0.3 km
  • Miramonti Ski Lift
    6 min walk - 0.6 km
  • Spinale Gondola
    11 min walk - 1.0 km
  • Groste 1 Express Gondola
    11 min walk - 1.0 km

Getting around

  • Mezzocorona Station
    63 min drive
  • Bolzano (BZO)
    110 min drive

Restaurants

  • Chalet Spinale
    16 min drive
  • Lab - Aprés Ski
    14 min walk
  • Ristorante Rifugio Patascoss
    5 min drive
  • Bar 5 Laghi
    14 min drive
  • Bar Fortini
    10 min walk

About this property

Cristal Palace

Luxury family-friendly hotel near Madonna di Campiglio Ski Area
You can look forward to a free breakfast buffet, an airport shuttle and a terrace at Cristal Palace. With amenities such as a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Indulge in Ayurvedic treatments, reflexology and a sports massage at Cristal Energy Spa, the on-site spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities such as sledging. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), a 24-hour front desk and luggage storage
  • A front desk safe, a lift and massage treatment rooms
Room features
All 61 rooms offer comforts such as premium bedding and bathrobes, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bidets, baths or showers and free toiletries
  • LCD TVs with satellite channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski storage
  • Sledding
  • Steam room
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,399 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT022143A1U7XVTCU9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

Frequently asked questions

Does Cristal Palace have a pool?

Yes, this property has an indoor pool.

Is Cristal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Cristal Palace?

Self-parking is available for EUR 10 per day.

What time is check-in at Cristal Palace?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cristal Palace?

Checkout is at 11 AM.

Does Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 200 per person applies.

Where is Cristal Palace located?

Located near the slopes, this Pinzolo hotel is situated in the mountains and within a 10-minute walk of Madonna di Campiglio Ski Area, Pradalago Gondola and Canalone Miramonti. Miramonti Ski Lift and Fortini Express Ski Lift are also within 10 minutes.

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Reviews

Cristal Palace Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 111 out of 169 reviews
Rating 8 - Good. 40 out of 169 reviews
Rating 6 - Okay. 14 out of 169 reviews
Rating 4 - Poor. 4 out of 169 reviews
Rating 2 - Terrible. 0 out of 169 reviews

Reviews

Verified

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, amenities
Amazing hotel, spa facilities and very good breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Piero

Liked: Cleanliness, property conditions & facilities
Very clean, friendly and helpfull
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great breakfast. Highly recommend.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Very nice hotel. Great location, good breakfast, nice indoor pool an very friendly staff. Quiet and beautiful views over the village and only a short walk don to the village centre.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Great spa. Mediocre restaurant - breakfasts good but dinners below par.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot for a snowy vacation!

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Love this hotel
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a view over the valley

This hotel suited well our one night stay in Madonna. Location was within walking distance from the town centre with a nice view from the breakfast room. Spa was nice, there was even a water bucket in the sauna!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place. Minor service issues.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Hansruedi

Liked: Cleanliness, amenities, property conditions & facilities
Solides 4 Sterne Hotel mit schöner Aussicht und nettem Personal
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura situata a 10 minuti a piedi dal centro di Madonna di Campiglio, arredamento in tipico stile di montagna e stanza spaziosa con terrazza con vista sul paese.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

torneremo

consiglio vivamente questo hotel, avevamo l esigenza di fare colazione prima delle 7 il maitre ci ha accolto e trattati benissimo con i suoi collaboratori. posto bellissimo ringrazio vivamente
Stayed 1 night in Jul 2025
Verified

8/10 Good

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bom porém longe do centro.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Ivana

Comodo per arrivare in centro.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel a Madonna di Campiglio

Hotel situato in posizione strategica. Camera spaziosa, pulita, ben arredata e con balcone con vista sul paese di Madonna di Campiglio. Personale professionale e disponibile. Colazione abbondante e servita in un’ampia sala interna. Mi sento di consigliarlo assolutamente.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Sejour genial L’hotel est magnifique avec une vue sur la ville tellement belle Le petit déjeuner à volonté très bon Le personnel au petit soin Le seul bémol mais indépendant de l hotel c est qu il faut prendre une navette pour rejoindre les télésièges après cela peut ne pas déranger certaines personnes
Stayed 4 nights in Feb 2022
Verified

6/10 Okay

federico

Liked: Cleanliness, property conditions & facilities, room comfort

Ampi spazi di miglioramento

Punto primo il cartello dell'hotel non e' visibile dalla strada ne' tantomeno il cartello che indica dove parcheggiare. Morale della favola se non hai qualcuno che segue il gps ti perdi. La hot tub non funzionava e hanno trovato patetiche scuse per la temperatura ( fredda ) fino quando alla terza serata di spa guarda caso la hot tub era chiusa.... Parcheggio a pagamento non tollerabile visto il costo medio di una notte. La televisione in camera e' situata sulla parete sbagliata e devi torcerti il collo per vederla. Nel complesso il posto e' bello con ristorante all'altezza sia per colazione e per cena. Peccato per i dettagli.
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Davvero un bel hotel
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

DARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto carina, buoni i servizi e ottima la posizione. Vista eccezzionale.
Stayed 6 nights in Aug 2021
Verified

10/10 Excellent

maria luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eccellente

Hotel fantastico. Struttura perfetta. La camera bellissima con vista. Pulizia. Personale sempre disponibile. Colazione ottima.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buongiorno, l'albergo era ancora piu bello che in foto, i servizi erano eccellenti... il personale molto professionale sempre pronto a qualsiasi cosa chiedessimo colazioni e cene fantastiche pulizia impeccabile una spa ottima!!! lo consiglio veramente a tutti!!!! noi ci ritorneremo quest'inverno Grazie!!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto fantastico, camere bellissime tutte in legno personale gentilissimo e servizio bus gratuuto
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Super comfortable stay. Views from the hotel are amazing and the is friendly.
Stayed 1 night in Aug 2019