Search Hotels Near Pine Lake, Frederic

"Room was very clean, staff was amazing, only reason I could not give a 5 star review was due to room location. Directly across from front deck and close to front door, this causes a lot of noise just outside our room. Food in the resteraunt was very good as well. "

"First off, when we got in room. No TV remote. Went to call front desk, no phone in room! Then he came and brought us a remote. But could only watch news. Then getting ready for dinner looking for towels, not any in room and not even a place for them. There was a used bar of soap next to sink..not know who used it. No shampoo, but a used tube of tooth paste. No extra towel paper, again no towels for whirlpool. No coffee pot. They advertise great breakfast 12 cup coffeemaker in lobby with just cereal, no fruit, no pastries. So no clock, no phone, no coffee pot. No towels. Will not ever be going back!@"

"Pillows are flat, heat in room takes forever to warm up and we were second floor. Front desk staff didn’t stay at front desk has to ring a ring door bell. No elevator. No jets in the hot tub. Concrete in the pool/hot tub area cracking and falling apart."

"Staff at the main casino was awful to us. We showed up at 7:30 PM and was told they gave away our room because we did not arrive by 7PM. Nowhere was it stated that our room would be given away. When we asked if there was another room available the supervisor said “it’s Saturday and we’re fully booked” I stated we had just drove 4 hours to get there and she said “I’m not sure what you want from me I have no options for you - you can go over to our hotel across the parking lot” “so we drove over there and the gentleman at that front desk was more than kind to us and he said - your room is available what happened was your card got declined when they ran it. And I stated that my bank account had been hacked so I received a new debit card - and if the staff would have called when they ran my card I would have for sure put down my new debit card number. I feel they should have a multi step procedure rather than just “we gave your room away we can’t help you”. So the gentleman called back over to the main hotel and said their room is still available I’m going to book it for them can you check them in, they refused, so he said “I will just check them in over here then.” He did, and we got our room and our room keys from him - highly disappointing in how we were treated by the front desk supervisor. "

"Bathroom was dirty and towels were not clean"

"Very pleasant staff!"

"The room was dirty, cob webs in the corners and mens beard hair all over the sink, long hairs all over the bathroom and bed. Floors were sticky. For the price i expected better, not perfect, but better."

"Always a pleasure! Clean and comfortable"

"This location is nice compared to other lodging options in the area. It’s definitely due for a refresh and update. Showing typical aging signs, but clean overall. Mattresses were both very worn out and sagging. Alarm clock and small appliances in the room are out of date but functioning. Would like lights to operate by a switch rather than individual lamps. Again, minor inconveniences. Sauna was not working and there was no sign posted about this. That was a disappointment but not a deal breaker. Most important is that the staff were all very friendly and accommodating. "