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"The hallway carpet on my floor looked extremely dirty and worn out. The bathroom shower was also very unsanitary the tiles and shower door were covered with dirty grout and visible mould. At first I thought it might just be the tile design because the shower area had poor lighting, but when I used my phone flashlight I could clearly see mould and grime throughout the grout. I had to lay down a towel just to attempt using the shower, and eventually decided to use the bathtub instead. The towels were very old and worn out, with some even having holes and tears. The in-room coffee station was also very limited, providing only one regular coffee and one decaf K-cup — and this was in a suite. I am an Expedia Platinum member and usually request late checkout when available, but the receptionist said the system automatically charges guests if they are not checked out by 11:30 AM, meaning late checkout is essentially not allowed. The only reason I booked this property was because it offered an electric car charging port, which was very convenient for me. Unfortunately, aside from that convenience, the overall cleanliness and condition of the room did not meet expectations."

"They only clean your room when you ask."

"Check in was simple, very friendly staff, pretty decently clean. First room the heat didn't work so they switched us to a new room. In the new room the toilet didn't work. Decent place, just needs better routine maintenance."

"It was great!"

"The"

"Had to move hotels from Red deer to Sylvan lake no swimming pool, as advertised- should have been compensated as I had to drive 20 minutes as I was not offered refund. Overall the aylvan hotel was great, just feel a little ripped off "

"Just overall “dated”. I bought a breakfast that was $20 and oils have easily passed due to the lack of items on the menu."

"The place was awesome "

"Room was great all freshly redone lots of hot water in the shower. Breakfast was good good parking."