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Very good, bit far out, bit overall first class

The experience was truly comfortable from start to finish. The staff was incredibly polite, helpful, and always ready to assist with a smile. The service was prompt and well-managed, and the location is perfect for exploring the city easily. Overall, everything—from hospitality to cleanliness—was excellent. Would definitely recommend this place to anyone visiting Varanasi!

They could do with more choice of fresh fruit juice..

Really clean room & good shower with a functiong mixer tap unlike a lot of hotels in India. The housekeeping, reception, travel agency & food/beverage teams were all excellent. You could tell they were proud of working for the hotel. I would rate it as the best hotel in my 3 week stay in India.

The property had an amazing ambience, also it was so clean and beautiful it gave the feel of a 5 star property. The staff was really polite and helpful. Had a great experience

Clean room , nice staff, good hotel!

Location location location

It is a wonderful experience to stay with this hotel. Centrally located and well connected.

It was really a memorable stay at Surya Kaiser Palace, hassles free check in and courteous service. Had few issues with my luggage lock which they gleefully resolved. Even the property is well maintained and worth staying there. I have already thought of booking this hotel whe

Excellent customer service from Staff and very well maintained rooms. Monu and Vivek at the front desk went above and beyond to help us with our itinerary and securing a ride. The other staff at this hotel were also super polite and ready to help whenever they saw us. Nice people and nice place. The location is also convenient with the hotel being on the main road, it was easy to get cabs, autos and rickshaws to get around.

Convineant stay I like this Hotel

Location of the Hotel is excellent .Accessibility to all sights were very easy as a tourist .Food's quality were very good .Services of crew members were worth appreciating . I would like to suggest some more additional improvement I stayed in room no 403 : - 1) . mirror position need to be relocated at a convenient place for easiest access to the nearest of the mirror with a light on the wall . 2) Up dating of the room...

Excellent stay. All staffs are very co-ordinating & supportive specially Mr.Prashant is very polite & supportive in nature. Very neat & clean rooms with good service.