Search Hotels Near Pilgrim Mall Shopping Center, Woodbury

"Everything was great. We love this hotel "

"The "

"The first room/first night the heater was stuck. It kept getting hotter and hotter and we couldn’t turn it off. Called the front desk and the only solution was to move rooms but it was 3ish in the morning. I finally googled how to turn it off manually and took off the front of the heater to find the switch. The second night/second room the sink was clogged and you couldn’t move the stopper. The staff was nice but the hotel itself could use some work."

"Goid complete breakfast, property was maintained , room was clean , but the hallway 2nd floor had a terrible bad fish smell! From elevators all the way down to end of hall to my room - terrible smell, i informed front desk- they dont have a clue- something fishy nasty smelling!"

"Warning to anyone with a service animal, know your rights under the Americans with disabilities act. I was told I have to let them know I have a service dog BEFORE arriving.(THAT IS FALSE! ) She told me I must have a certification card that shows my service dog is trained and registered. (THAT IS COMPLETELY FALSE!) The Americans with disabilities act says that a hotel\motel can NOT ask for ANY certification of any kind. She told me they put people with service animals in specific rooms that they designated for animals. (That is a violation of your rights!) The ACT says that people with service animals MUST be put in the same rooms as people without service animals. I'm the 5 minutes that I spoke to her, she violated so many of my rights. Any of the things she said could be grounds for a lawsuit against them for violating my rights as defined in the Americans with disabilities act. The next morning when checking out I spoke to the gentleman that owns the motel, and told him what happened, he was much easier to talk to and we discussed what transpired. Know your rights! Service animals are not pets, they are federally protected medical necessities. Besides that, our stay was great. "

"There so amazing here "

"Pleasant stay. Very clean and convenient. Highly recommend."

"There was no clock/radio and the thermostat did not work."

"We stayed 2 nights. The lighting in the room was just ok...Excellent in bathroom. Night light feature would have been helpful ; and another light in the anti-room for reading. The upper plug at the desk electrical outlet was too loose to hold a standard recharging plug and wouldn't adequately charge my phone; tried using the upper plug at the coffee station but that too was "loosey goosey".. Breakfast bar was standard fare but very nicely presented- raisin bran cereal was stale; eggs were delicious; apple was way past fresh; but melons were tasty.. Staff were very polite; our room, hallways, lounges and hotel entry were very clean/ no odors. Great location for travelers along Rt 84. Not sure how it would be when there was a conference in session or the hotel more crowded. For use it was very good ; and we would not hesitate to stay there again "