"Breakfast was disappointing. There wasn't to many choices, no milk for cereal. The same breakfast was offered both days: biscuits and gravy. The second day there wasn't any bread for toast, no muffins."
"I did not have need of the A/C, There was no breakfast that I could tell, They had a dry cereal dispenser, no idea if it had anything in it and a gallon of milk in a cooler that was 1/2 full, who knows how long it had been there. They had a coffee pot but no one made coffee.For what it is worth, there is a Mc. D's across the street, the kiosks were down and after waiting 10 minutes no one was willing to take my order so I went without breakfast. "
"Refurbished and clean. Still a few odd things, no plug in tub. Staff had to be called to check in.
Didn’t have snow shoveled near outdoor entrance but were responsive when I pointed it out.
Could be more customer service oriented.
Said I should go make sure the exterior door was unlocked for unloading close to room when they could just as easily walked down down and done it as they had no other customers.
Staff was polite though.
Ok for the price point. "
Norfolk Lodge & Suites, an Ascend Collection Hotel
10/10 Excellent
"Excellent hotel and amenities. Top notch pool and hot tub. Best buffet breakfast. Very friendly staff. Clean and comfortable. We were traveling for business and would definitely stay here again if in the area."
"Very nice hotel. The staff is exceptional! Special thanks to Sabastiana who was working front desk when we checked in. She was a pleasure to deal with and was extremely helpful."
"Cleanest rooms, lots of space, amazing bathrooms, awesome amenities, cool tap beer selection where you can pay by the ounce and fill at your own will! I love this place and highly recommend! 10/5 Stars!!!"