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Reviews of Studio 27 Inn

3 out of 5
Studio 27 Inn
106 3rd Street, Eliza Gardens Madras Road, Piarco

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 86 reviews" "
Rating 8 - Good. 17 out of 86 reviews" "
Rating 6 - Okay. 17 out of 86 reviews" "
Rating 4 - Poor. 6 out of 86 reviews" "
Rating 2 - Terrible. 8 out of 86 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sampson Kofi

Generally ok
Stayed 1 night in Apr 2024

10/10 Excellent

Chef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is very helpful. About 10 minutes drive from the airport.
Stayed 1 night in Mar 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
No good
Stayed 1 night in Feb 2024

8/10 Good

Kenrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Don’t stay here! It’s loud all night the room smell
Stayed 1 night in Jan 2024

10/10 Excellent

Tasheava

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The guy who pick us up deepak was wonderful.
Stayed 1 night in Jan 2024

10/10 Excellent

Oneil

Liked: Amenities
Studio 27 Inn Gust House is wonderful the Room and Bathroom is nice and clean and for the Price it's a Big thing for me and the Staff them is really Helpful and the Location is Good i will always come back here Hello we really love it here at Studio 27 inn Hello it's just soo wonderful and nice Please to come And see for Yourself Hello
Stayed 1 night in Jan 2024

10/10 Excellent

Henry

Stayed 1 night in Dec 2023

2/10 Terrible

Stephen john

The Dingy drab hotel
They rent rooms by the hour and so lots of noise in the night also they say airport pick up 20us$ but then bang the price up. It’s in the middle of nowhere
Stayed 1 night in Nov 2023
Response from Staff on 18 Nov 2023
Sorry our property didn’t meet your standards. With regards to the airport pick up, because your flight arrived after 10pm and your pick up was after 11:30pm hence the additional 10US for after hours. We try our best to improve our service to all our customers and appreciate your feedback.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is spacious
Stayed 1 night in Nov 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. The sound at night is unreal
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served it's purpose.
Stayed for a quick 2 night stay. The road leading to it was definitely rugged and made it seem more desolate than in actually is. I chose it for the price and location. Cheap and close to where we needed to be for those 2 days. The AC was nice n cold. It had a good channel range and a nice size shower. Overall good value.
Stayed 2 nights in Sep 2023

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities, room comfort
If there is absolutely nowhere else!
No window in the room and a/c didn't work. There was a loud and continuous machinery noise all night. Although this is an English speaking country we could barely understand a word the receptionist said.
Stayed 1 night in Sep 2023
Response from Staff on 23 Sept 2023
We’re sorry about the room not having a window. These rooms are available upon request. The a/c is actually working and if there was an issue it should have been reported to the receptionist on shift who is actually bilingual. Not sure what the machinery noise was but we’re sorry about the inconvenience. Sorry our property didn’t meet your standards but we appreciate your review. We’re always trying to improve our service.

8/10 Good

cassey

Stayed 1 night in Sep 2023

10/10 Excellent

Lovingson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I like everything about the property. Everything was near by. walking distance to the grocery store. It safe & Quiet, the staff was nice and helpful. Air condition works good. It's a good place to stay, Highly recommended.
Stayed 8 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Noise
Loud guests . Can’t sleep
Stayed 3 nights in Aug 2023
Response from Staff on 31 Aug 2023
We’re sorry about the noise made by the other guests. We’d try our best to put measures in place to keep the noise level down,

6/10 Okay

Binta Fatima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pro: very affordable,clean, staff are great and accommodating. Con: no noise policy. If I could control that aspect, would definitely recommend this property.
Stayed 7 nights in Aug 2023

10/10 Excellent

Prescilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spend one night, a shuttle was provided for us from and to the airport Although our flight was delayed for four hours the manager keep in touch with us throughout the entire time, we were welcome upon arrival and our room was comfortable, we had a early morning flight the next day and the transportation was there on time we will definitely stay there again.
Stayed 1 night in Jul 2023
Response from Staff on 5 Aug 2023
We’re happy that you had an enjoyable stay with us. Thanks for the positive review. We try our best to ensure our guests are comfortable. Looking forward to hosting you again in the near future.

8/10 Good

Carlene

Liked: Cleanliness
Near to the Airport
Stayed 1 night in Aug 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice air condition room, big shower and great staff! Thanks again.
Stayed 1 night in Jun 2023
Response from Staff on 27 Jul 2023
Thanks for your review. We’re happy that you had a good stay with us. Look forward to having you again in the near future.

6/10 Okay

Michelle, Milwaukee

Liked: Cleanliness, staff & service
The other guests were quite loud whole night with doors slamming and ppl talking loud. But the staff was sooooo kind and went out of their way.
Stayed 1 night in May 2023

10/10 Excellent

Sandanna

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing and clean... perfect distance from the airport
Stayed 2 nights in May 2023

6/10 Okay

ANDY, Nassau

Disliked: Amenities, property conditions & facilities
Not what I expected. A very basic motel. The road to the property was in very bad condition.

8/10 Good

John M.

Stayed 1 night in Mar 2023

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. The staff where very helpful in providing taxi service to get around. Highly recommend
Stayed 1 night in Mar 2023

8/10 Good

Alwick Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location to be close to the airport. However if you need to be in the city Port of Spain. You will need a driver which i did. You have that you are good to go. If you are travelling on a budget great place to stay. You cant go wrong with this location and i will be staying here again in the future🙏
Stayed 6 nights in Feb 2023

10/10 Excellent

Michael ofori

Liked: Staff & service, amenities, property conditions & facilities
Clean room , excellent stuff, food and the transportation always on point
Stayed 1 night in Feb 2023

8/10 Good

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value for money. Very pleasant

6/10 Okay

Nithya

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. Entire night several other visitors were awake and playing songs and speaking loudly.

8/10 Good

Diahann

Stayed 1 night in Jan 2023

10/10 Excellent

CHANICE

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service
Disliked: Amenities
I thought that the kettle and such would be in each room, however, I had to move to a common area for simple things such as heating my food or making a cup of tea.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service
My brother and I stayed in the hotel for two nights while in Trinidad. It was clean and well run on a nice quiet street. The management is very helpful in organizing transport to/from the airport. Would stay there again.
Stayed 1 night in Nov 2022
Response from Staff on 11 Nov 2022
Thanks for your positive review. We try our best to ensure our guest is well taken care of. Look forward to having you again in the near future.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities
Everything advertised was offered. The staff was very friendly and helpful. Special mention goes out to the manager, Raquel and Maria who went above and beyond to make my stay a memorable, productive and enjoyable one.
Stayed 7 nights in Oct 2022
Response from Staff on 31 Oct 2022
Thanks for choosing Studio 27 Inn.Was indeed a pleasure to host you. We try our best to ensure our guest has a comfortable stay with us. Look forward to seeing you again in the near future.

8/10 Good

Tabitha

Travelled with partner
Liked: Staff & service
We got picked up at the airport by someone. The guy qas really nice and accommodating. The lady at reception was also very nice. The room was cleaned and ac worked very well. Only thing which i know owners acan changed is the other guests were very loud. Even at 2am people were talking and laughing loud in the hallway. Made it difficult for us to sleep. But overall i would recommend.
Stayed 1 night in Sep 2022
Response from Staff on 2 Oct 2022
Thanks for your positive review. We appreciate you choosing us. We try our best to ensure our guests are taken care of. Look forward to having you again in the near future. We humbly apologise for the noise made by the other guests.

6/10 Okay

Meshita

Liked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

Anantharajah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very normal I like it
Stayed 1 night in Apr 2022
Response from staff on 3 May 2022
We're happy that you had a good stay with us. look forward to having you again in the near future.

6/10 Okay

Lance

Business traveller
Liked: Cleanliness, staff & service
The staff was pleasant and helpful
Stayed 1 night in Apr 2022

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities
Customer service is clearly a strength at Studio 27
Stayed 1 night in Apr 2022

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness, staff & service
Smoke alarm
Hotel couldn't find our reservation at first. In the room the smoke detector battery was going flat so it kept squeaking.
Stayed 1 night in Mar 2022

10/10 Excellent

Marlon

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This is a moderst accomodation for a certain budget but whithin that price range the owner goes out of his way to take care of the guest. I used it as a layover between early morning flights. It was also possible to check in fro 8:00 in the morning.
Stayed 1 night in Mar 2022

10/10 Excellent

Hamilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is excellent even down to the driver who drives the shuttle to and from the airport. I will recommend the world to this place.
Stayed 1 night in Mar 2022

2/10 Terrible

Maxwell

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff was rude throughout check-in. Never once gave a greeting, please, thank you, or any other courteous gestures. I’ve been traveling for over 20 years and this is the first times I’ve experienced such terrible service. To too if off, upon walking in the room we found a dirty spoon laying in the middle of the bed.
Stayed 1 night in Mar 2022
Response from Management on 10 Mar 2022
We’re extremely sorry about your experience at Studio 27 Inn. All measures have already been put in place so it will not have a repeat of this again. Thanking for taking your time to bring this to our attention. Customer service and cleanliness are our top priorities and we appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Franklin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not recommended by me; wont say anymore.
Stayed 3 nights in Feb 2020

4/10 Poor

Thelma

Disliked: Staff & service, property conditions & facilities, room comfort
Poor choice
Dingy room with no window.Walls need cleaning.Extreemly noisy with people yelling in hall non stop for 5 hours .Road going in to hotel is disastrous .Major holes.Desk does not answer when you call from room .Not Pleasant
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The environment was quite and affordable the neighborhood didn’t look inviting. The room could of been cleaner especially the toilet but it wasn’t the worst
Stayed 1 night in Dec 2019
Response from Staff on 12 Dec 2019
Thanks for choosing us and also taking time to leave a review. We’ll definitely address your issues in the best way we possibly can.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel near the airport, nice staff, helped in airport pickup snd arranged toutlrs
Stayed 2 nights in Oct 2019
Response from Staff on 17 Oct 2019
Much thanks for your positive feedback. It’s always our pleasure to look after our guests. Thanks for choosing us. Look forward to seeing you again in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness
Road to property is terrible, full of potholes. There were basically no windows, just a very small close window high up above the toilet, not something one could see through. What I liked about the property was that it was relatively new, and the room was clean and well kept.
Stayed 1 night in Oct 2019
Response from Staff on 10 Oct 2019
Thanks for taking time to review us. Sorry about the road conditions as we have no control of that but still trying to get the relevant authorities to rectify it for us. With regards with the windows, we do have rooms with windows if you had let us know we would have given you a room with window. Because the building is smoke free that’s why the windows were blocked out be we left a couple open for people that wants windows for fresh air. Thanks for staying and we’d surly make your next stay with us better.