Phước Lộc Trip

Clean and good service

nice hotel, friendly staff in a really good location for the price. showers could do with a good clean/refurb - black mold on the shower heads is straight up unhealthy/gross and is very easy to see. apart from that it was a great stay

I arrived early morning (6am), unfortunately no rooms were available so I was waiting in reception area. I was asked to move out of sight which I thought was rather rude but about 10am the reception manager approached me and advised that they would be able to check me in at 10:30. Best news ever. The room was spacious, unfortunately the “double” bed was two singles pushed together and the gap was felt very much. Additionally the bed sheets were two single sheets placed horizontally across two vertical mattresses (?). Made it very uncomfortable to sleep. The view from my balcony was straight into the windows of the neighbouring hotel - I have witnessed some indecency, but that’s not the hotels fault. The breakfast was fantastic, plenty of choice. Unfortunately did not make good use of the pool due to poor weather, but the sauna facilities did not seem to be operating either? Overall, I am quite happy with the convenience of the location and the value for money. I would recommend.

Nice room and friendly staffs

We stayed in a city view room, which was excellent. The only problem is we do not have any small refrigerator available. Only a small cooler that does not even cool the water bottles. The staff was very friendly and helpful. We love the option of having a laundromat store nearby, so we can have our clothing washed and folded for cheap. We love the pool, from which we can see the whole city underneath, excellent view.