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Isabella Resort

3.5 star property
Travelers can soak up island ambiance in the garden, relax by the outdoor pools, savor meals at Rubik Restaurant, or visit the nearby Dinh Cau Temple

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Isabella Resort near Ong Lang Beach offers a peaceful retreat with a garden setting, poolside bar, massages, spa treatments, and dining at Rubik restaurant. Enjoy high-speed WiFi, adult and children's pools, a library, and highly praised staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are available for VND 600000.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 200000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Isabella Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Isabella Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Isabella Resort?

Self-parking is free at this property.

What time is check-in at Isabella Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Isabella Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Isabella Resort located?

Situated near the beach, this hotel is 2.8 mi (4.5 km) from Ong Lang Beach, and within 6 mi (10 km) of Dinh Cau and Phu Quoc National Park. Phu Quoc Night Market and Vinpearl Golf Phu Quoc are also within 12 mi (20 km).

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Reviews

Reviews

7.8

Good

7.4

Cleanliness

8.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

Reviews

Verified

6/10 Okay

Nhan Hao

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This resort is under new management. The owners and staff are very nice and helpful. We were allowed to check in early, and the resort taxi is cheaper than Grab. The breakfast is basic but good. The resort is walkable to the beach, but the walk to the main street is a bit far. However, there are many restaurants in the alleyways along the way to the main street. This resort has potential to be restored to a nicer condition. The grounds are beautiful and well-kept with mature trees, but the buildings and equipment (e.g., bicycles) have aged and do not match the pictures listed online. The rooms need a lot of maintenance, especially in the bathrooms, which could use a thorough cleaning due to the presence of many insects and algae growth. The shower window is exposed to greenery and lacks a shower curtain. The Wi-Fi is very spotty and unreliable in the guest rooms, with good signals only at the bar and dining area close to the entrance.
Stayed 4 nights in May 2024
Verified

2/10 Terrible

Ishant

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly maintained hotel.. very limited option of food
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos for this place must be from the day it opened. Please do not be fooled by the photos. Pool was dirty and unaccessible more than half of the time we were there.(2 weeks) The rooms were dirty, Never cleaned the rooms unless we chased down the hosekeeper. Our entire room ceiling was covered with spider webs with at least 20 spiders hanging on it at any given time. We had to clean our room ourselves while we stayed there. Food was kept out un the heat all day long, they cook peoples breakfast the day before. Overall, it was the worst place we have ever stayed at. They do not know the first thing about customer service. Please save your time and money and go someplace else.
Stayed 23 nights in Jan 2025
Verified

2/10 Terrible

Magnolia

Disliked: Cleanliness, staff & service, amenities
El hotel está muy descuidado y no limpian bien, desde las habitaciones hasta los manteles del desayuno quedaban sucios. Cuando se le indicaba al personal que faltaba limpiar o arreglar algo no hacían caso. Al hacer el check in no tenían 1 de las 4 habitaciones reservadas y pagadas con antelación y no ofrecieron ninguna disculpa. Finalmente al día siguiente nos dieron la habitación que faltaba pero nos preguntaron si todavía la necesitábamos.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiske ansatte, nydelig frokost og middag. Rolige omgivelser, beste renhold vi har opplevd etter å ha reist rundt i landet i 17 år. Egner seg svært godt for småbarnsfamilier. De ansatte er hele tiden på tilbudsiden og er flinke i engelsk.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugn och skön resort nära till det mesta

Vi är jättenöjda med vår vistelse på Isabella Resort. Under våra 2 veckor på Phu Quoc bodde vi på Isabella totalt 5 nätter i två omgångar (3 nätter första veckan och sedan kom vi tillbaka för 2 nätter andra veckan). Servicen är väldigt bra, mycket trevligt välkomnande och flera personer pratar väldigt bra engelska. Utseendemässigt påminner det om en mysig liten grekisk resort. Städning varje dag och man fick både handdukar till rummet och att ha till poolen/stranden. Frukosten är mycket bra, gillade speciellt de tunna pannkakorna. Fint och stort poolområde, ingen risk för att det blev fullt vid solstolarna runt poolen då det är en mindre resort och inte så mycket folk. Kul med biljardbord vid baren som har bra happy hour-priser mellan 18-21. Nära till många bra restauranger. Ca 100 m till en fin strand precis nedanför där det finns lite restauranger och solstolar, men vi föredrog att åka moppe (kostade 150 000 VND per dag) till andra stränder. Det finns flera fina stränder om man åker lite norrut. Kan varmt rekommendera Vung Bau beach och Starfish beach. Starfish beach är lite mer befolkad och det finns restauranger och solstolar att hyra, rekommenderar dock att köra inlandsvägen om ni kör dit med moppe då det blir en mindre sträcka att köra på dålig grusväg. Tog halva tiden jämfört med att köra längs kusten. Vung Bau beach har ingen restaurang och inga stolar så där kanske man inte ligger en hel dag men stranden och vattnet är superfint, bra för snorkling.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Kjerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

120m fra stranden!

Isabella var helt perfekt for oss! Vi kom fra en bungalow i ingenmannsland, og å ankomme Isabella var hærlig! Vi kom ganske tidlig på dag, men trengte ikke vente lenge før vi fikk sjekke inn på rommet. Hotellområdet er flott, bassenget deilig og rent med mange solsenger. Frokosten er god, rommet vårt hadde alt vi trengte! God service og hyggelig betjening! Det er bare 120m til stranden, så for oss var dette perfekt! Ikke langt til restauranter og andre butikker heller. Kommer gjerne tilbake hit!
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I received a warm and friendly welcome from the Isabella staff in a delightful setting - nothing was ever too much for them. An extremely relaxing mini break.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель недалёко от моря и пляжа

Очень хороший отель, прекрасные завтраки, чистый бассейн. Прекрасный менеджер Юлия на рецепшен, готовая выслушать и решить все проблемы. Понравилось , что никто не занимает лежаки у бассейнов всегда есть, тишина, улыбчивый персонал.Полотенец пляжных достаточно и тебе их всегда вновь положат свежие. Я бы рекомендовала отель.
Stayed 6 nights in Jan 2019
Verified

10/10 Excellent

Sander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vriendelijk en relaxed resort in fijne omgeving

Geweldig verblijf gehad op dit eiland en in dit resort! De medewerkers zijn zo vriendelijk en behulpzaam! Kamer is ook heel mooi en ruim, met een hele grote badkamer met een stukje natuur erin. Groot en fijn zwembad. Prima omgeving ook, vlakbij een mooi en rustig strand, en goede restaurants (tip: No Name BBQ!). Vaak kun je in de buurt beter én goedkoper eten dan in de stad.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell för både barnfamilj som par.

Vi bodde 8 nätter på Isabella resort och fick ett mycket bra intryck av hotellet, de som jobbar där gör allt de kan för att gästen ska få full fokus, det ligger nära stranden (120m) vilket passade oss bra. Stranden o viken bjuder också på en bra snorkling ute vid revet till höger. Bra o välskött pool för alla åldrar och trevligt bar område.
Stayed 8 nights in Dec 2018
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is great. The place is lovely. The rooms are clean, nice, and comfortable. The staff are wonderful; customer service is a priority. The food in the restaurant is amazing.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Cyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back

A great time. The staff were great. The resort was very clean and the room was spacious. We ate there every day with never a disappointing meal. An added benifit was there is no visa requirement.
Stayed 10 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютный, тихий, ухоженный отель. В номерах все чисто убрано, техника новая. приятный персонал, менеджер Алёна во всем помогала, очень учтива
Verified

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel-good-Resort

The resort is a lovely and cozy place with clean rooms, a nice pool and short walking distance to the beach. Two points, I really want to highlight, is the silence at and around the resort and the absolute nice and helpful staff! We could relax at the resort and also do some trips around the island with good support of the staff.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good peaceful resort with walking distance location near the beach. Didn’t use the restaurant otherwise but for the breakfast, which was ok.
Stayed 6 nights in Feb 2018
Verified

8/10 Good

DAEHOON

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Maria

Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Andrew

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Bhupendra

Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Esben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2020
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2018