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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, soundproofing, iron/ironing board

Guest reviews

4.4/5 Excellent
659 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationKandal Market4 min walk
Popular LocationOld Market5 min walk
Popular LocationPhnom Penh Night Market7 min walk
AirportPhnom Penh (PNH-Phnom Penh Intl.)25 min drive

Choose dates to view prices

  • Deluxe King Bed

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King Bed
  • Deluxe Twin Bed

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Bed
  • Suite King Bed Without Balcony

    Room amenities

    • 602 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite King Bed Without Balcony
  • Suite, 1 King Bed, Balcony

    Room amenities

    • 1044 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, Balcony

About this area

Phnom Penh

Located in Phnom Penh, SUN & MOON, Urban Hotel is in the city centre. Notable landmarks in the area include Wat Phnom and Independence Monument, and travellers wishing to experience a bit of culture can try National Museum of Cambodia. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium.

Visit our Phnom Penh travel guide
Map
Popular Location

What's nearby

  • Kandal Market - 4 min walk
  • Old Market - 5 min walk
  • Phnom Penh Night Market - 7 min walk
  • Wat Ounalom - 7 min walk
  • National Museum of Cambodia - 9 min walk

Getting around

  • Phnom Penh Railway Station - 17 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.) - 25 min drive

Restaurants

  • Where to eat
  • SALT N PEPPER, Gastropub – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • UNPLUG Bar – Serves breakfast, lunch and dinner daily.
  • Number 8 VIP Lounge – Serves breakfast, lunch and dinner daily. Reservations required.
  • Cloud 9 Sky Bar – Open daily.

About this property

SUN & MOON, Urban Hotel

4-star Phnom Penh hotel in Phnom Penh City Centre, walk to National Museum of Cambodia
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. All 80 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
SUN & MOON, Urban Hotel offers 80 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 12 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • French
  • Japanese
  • Spanish

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 28 March 2020 to 31 July 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 30.00 per night.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Late check-in fee for check-in between 1:00 PM and midnight (amount varies)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

SUN MOON Urban Hotel Phnom Penh
SUN MOON Urban Hotel
SUN MOON Urban Phnom Penh
SUN MOON Urban
SUN & MOON, Urban Hotel Hotel
SUN & MOON, Urban Hotel Phnom Penh
SUN & MOON, Urban Hotel Hotel Phnom Penh

Frequently asked questions

Can I cancel my reservation for free at SUN & MOON, Urban Hotel and receive a full refund?
Yes, SUN & MOON, Urban Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SUN & MOON, Urban Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is SUN & MOON, Urban Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in begins at 2:00 PM. Late check-in is available from 1:00 PM to midnight for a fee (amount varies).
What time is check-out at SUN & MOON, Urban Hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 20.00 per vehicle, one way, applies.
Where is SUN & MOON, Urban Hotel located?
Located in Phnom Penh City Centre, this spa hotel is within a 15-minute walk of National Museum of Cambodia, Central Market and Wat Phnom. Royal Palace and Independence Monument are also within 1 mi (2 km). Phnom Penh Railway Station is 17 minutes by foot.

Guest reviews

Overall score and ratings for SUN & MOON, Urban Hotel

4.4
Excellent
5 - Excellent
367
4 - Good
215
3 - Okay
54
2 - Mediocre
13
1 - Poor
10
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing venue which i will return again. Room was amazing. Good buffet breakfast options and the spa, sauna facilities were needed after touring around asia. Will be back soon

Stayed 2 nights in Dec 2016

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very friendly staff!

Boutique hotel, with very nice staff. Due to virus concerns, had guard taking temperature of all guests upon arrival. Thought it was a smart touch.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Sun and Moon Urban Hotel is in an ideal location for sightseeing on foot. Nearly all the major tourist attractions are easily accessible by walking. The rooms are of a very modern design, which was a pleasant surprise. Overall, I couldn’t fault the hotel and was very happy with my choice.

Stayed 3 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Feb 2020