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Platinum Bay Hotel

3.0 star property
Travelers can start the day with convenient to-go breakfast options at this Phnom Penh City Centre hotel, then return after sightseeing to unwind at the nightclub

Choose dates to view prices

Located in Phnom Penh City Centre, Platinum Bay Hotel offers convenience and hospitality. Enjoy a manager's reception, dine at the on-site restaurant, and stay connected with in-room WiFi. The hotel café is a relaxed spot for coffee between city explorations.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

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About this property

Platinum Bay Hotel

  • Hotel near Riverside
  • Located close to Royal Palace, Platinum Bay Hotel provides free on-the-go breakfast, a nightclub and a free manager's reception. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and laundry facilities.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Luggage storage, tour/ticket information and a front desk safe
    • Concierge services and a 24-hour front desk
  • Room features
  • All 55 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and minibars.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • TVs with satellite channels
    • Fridges, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Platinum Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Bay Hotel?

Self-parking is free at this property.

What time is check-in at Platinum Bay Hotel?

Check-in start time: 2 PM; check-in end time: 12:30 PM.

What time is check-out at Platinum Bay Hotel?

Checkout is at 12:30 PM.

Where is Platinum Bay Hotel located?

Located in Phnom Penh City Centre, this hotel is within 1 mile (2 km) of Central Market, Riverside and Royal Palace. Sorya Shopping Center and Exchange Square are also within 10 minutes. Phnom Penh Railway Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

5.8

Cleanliness

5.6

Location

5.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

Reviews

Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à l’abando

L’hotel N’existe plus, j’ai dû trouver autre chose à 23h30 !!!
Stayed 1 night in Jan 2019
Verified

6/10 Okay

LE DA THAO

Hotel breakfast set menu

Hotel location truely good, near Central Market and bus stop. Hotel under renovation, some contractor working near by my rooms. Hotel breakfast set menu is ok. FO. helpfull.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost no English

It was very nice, but only one employee spoke english, making it almost impossible to order food in the overpriced restaurant. Cashew chicken contained no meat, only knees, which seemed quite purposeful, but inedible, just the same.Still, they did accommodate us after we complained. Likewise, when the water-heater failed to perform, they sent a guy up to fix it immediately. But the lack of english on the restaurant menu was surprising. Also, no milk! "Milk Coffee" turned out to be Nescafe and sweetened condensed canned milk - the worst cup of coffee ever. And they charged $19 for a bottle of wine that cost $5 or $6 in the shop across the street.
Verified

6/10 Okay

david

Double standard rate

Book Expedia first rate was great and second planning to stay again the rate different much .
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Verified

6/10 Okay

Joern

Liked: Property conditions & facilities
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort