The staff from breakfast and at the bar at the pool were amazing! The rest were awful. It all started from the guy that receives you out the door, seemed nice enough when I got there; however, every time I left , he did something shady... from trying to oversell me the hotels Transportation and then another time asking me multiple times what my room was and then not letting my tuktuk go; And then lying to my face that it was a hotel rule. After my day outting, I consulted management and confirmed that he was lying. They said that was okay, not to worry. I didn’t feel safe at that point, and asked for a different room. They first tried to give me a crappier room ( loud due to the fact it was on the second floor). Then asked to moved, and again manager acted non apologetic for the whole distress. I would say avoid this place.... that’s unfortunate for the staff who were actually great. I will never return.