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Reviews of Hong Phann Guest House

2 out of 5
Hong Phann Guest House
No. 12BEo, ST.107, Sangkat Boeng Prolit, Khan 7 Makara, Phnom Penh

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

3.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
It is set on a very busy and traffic-laden street. It is noisy day and night. The staff hardly spoke English. No information could be had about what to do and visit nearby. The beds have covers that have been very obviously used before.
Stayed 3 nights in Jun 2019

8/10 Good

John

Liked: Staff & service
Not bad!
Reasonable for the great price.
Stayed 4 nights in Mar 2019

8/10 Good

Enrique

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel in a good location
This is an older hotel that has great potential, high ceilings good plumbing. Renovation is underway, so expect some construction noise during the day
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent rooms with A/C. Not much of a view
For the price you pay you get a big room with A/C in an older hotel
Stayed 1 night in Jan 2019

10/10 Excellent

Emily

Liked: Staff & service
Bugs but great service
Bugs! Room was filled with ants. Tried to put my luggage on the bed and on a chair to get away from the ants but they were everywhere. There was also two cockroaches that I saw, afraid of how many I didn’t see. The service was exceptional so I feel bad giving a bad review but wouldn’t stay here again.
Stayed 4 nights in Jan 2019

4/10 Poor

Thanh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed and breakfast style in Phnom Penh
We really enjoyed our stay here and recommend to anyone on a budget.
Stayed 3 nights in Dec 2018
Response from GM on 13 Dec 2018
Thanks very much for stay at my guest house.

10/10 Excellent

Verified traveller

Disliked: Cleanliness, staff & service
Bad service ,property is run dow
We have problem with change room to AIr condition room ,the hotel we book should be AC room as said in the confirmation which I show to the front desk one employee was ok to change my room at first then later after wait for AC room clean up ,that employee was left for the day ,i was talk to the boss of the hotel to get room change unfortunately I had not Been success ,after all the argue I gave up but had to stay at fan rom Which I was not happy about it ,so aware of hong Phann hotel .i stay away with the hotel .
Stayed 2 nights in Mar 2018
Response from kokdeng on 19 Mar 2018
Hello! thanks for your review. but you can contact to hotel.com, because you book single room fan not double room a/c or twin room a/c. and you paid for the fan room not a/c room.

10/10 Excellent

Toseki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from kokdeng on 18 Dec 2019
Thanks

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien
hotel accueillant , les chambres sont corrects et propres mais un peu loin du centre ville
Stayed 10 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Hotel se trouve près du marché russe 5 mn a pied.accueil correct .place de parking a disposition.se jour chambre au 4 étage sans ascenseur.mais l'installation de celui ci est en cours.
Stayed 1 night in Feb 2019

8/10 Good

paolo

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2019