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Reviews of Angkor Mithona Guesthouse

3 out of 5
Angkor Mithona Guesthouse
#277G, Street Preah Sisowath Quay, Khan Daun Penh, Phnom Penh

Reviews

5.4
Rating 10 - Excellent. 9 out of 135 reviews" "
Rating 8 - Good. 29 out of 135 reviews" "
Rating 6 - Okay. 37 out of 135 reviews" "
Rating 4 - Poor. 29 out of 135 reviews" "
Rating 2 - Terrible. 31 out of 135 reviews" "

5.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst accommodation in 5 months of travelling Asia
Nothing like the pictures show. We book one of the nice new looking places and without mentioning anything to us, he gives us the worst room in accommodation history. We booked for 2 people, and it's a 1 bedroom room, but not just that, it honestly looked like it could all crumble in seconds. Seeing that room, which looked like it could be filled with rats, made us not even want to stay there even if he gave us the picture looking room, knowing how disgusting the owners kept it. Maybe because the corridors were also in that horrible state. We wanted an immediate cancellation, which he agreed to, but have never received anything for a cancellation. It's super hard to contact hotels.com with the coronavirus and we went 3 days in a row asking for money since it had already gone through and every time they declined, the first 2 days saying come back tomorrow, and the last day just told us we can't get our money in cash, even though they had our money through an online payment.
Stayed 2 nights in Mar 2020

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19
Stayed 2 nights, first night in airless cell but what to expect for $10 ? Upgrade to $12 room well worth it Good value
Stayed 1 night in Dec 2019
Response from Mithona on 2 Jan 2020
Dear Value Guest, Thanks for your feedback.

2/10 Terrible

Uddin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The worst hotel i stayed ever... Their rooms are very dirty and also very smelly. Rooms are full with mosquito. Service are totally bad even the stuffs too
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 10 nights in Aug 2019

2/10 Terrible

Enkhzul

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
It was a terrible experience. The room was very small and humid. The sheets was dirty that we even didn’t want to touch. So i slept with clothes. Air conditioning drips, it drips on the bed.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1) Room had no windows or vents and smelt. 2) Extreamly small, bags barely fit on the floor. 3) May miss flight as plugs only work when light on 4) Water on floor due to leeks. 5) Hole in door and floor. 6) Need a torch to be able to open / lock door 7) Didn't really look like the pictures at all.
Stayed 2 nights in Jul 2019

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended! Fantastic Massage also!
Perfect, thanks.
Stayed 1 night in May 2019

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small budget guesthouse
Fantastic for the price!
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I did not like that Bedroom’s bed was not as the same at the time I booked the room & at that bathroom does not have any sink either, this is the first time that I had booked the room without any bathroom sink.
Stayed 10 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Location is ideal for walking to Major tourist sites, Grand Palace, National Museum, riverfront, markets and a huge variety of food options.
Stayed 6 nights in May 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget choice!
Good choice if your holidayaying on a budget! Nice, friendly, helpful staff, good location, at a very cheap price... What more could you ask for!! !
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The pictures are all misleading, my room was filthy and had insects on the walls, easily the worst room I've booked in SE Asia - I obviously didn't stay the night here and wasn't refunded my two nights booking
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Whils im having a shower the water stopped and Water in the shower very slow. The AC remote control is not working.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't like anything. The room, contrary to the advertizement, was very small, no furniture other than a night table. Things that didn't work: telephone, broken shower head. Partially broken: door lock, toilet seat, flushing buttons. In the sink, very little water flowing with the tap fully opened. The stairs to get to the room (2 flights up) so steep and the steps so narrow we thought we were on a pirate ship. No room service unless you ask for it. Regular power outages, unlike other hotels around, no emergency generator. Luckily, we had a SUPERIOR room, which only means we had a window. STAY AWAY.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good locations to atrakcion.
Stayed 5 nights in Feb 2019

2/10 Terrible

Kenneth, Sylvan lake AB , CAN

Disliked: Cleanliness, staff & service
Nothing it was dirty under construction and poorly staffed and there was no one there to check me in I had to find them
Stayed 2 nights in Feb 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall
Wifi didn’t work well and going up to the room the stairs are dodgy. Staff were great, price good and room ok for the price
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Didn't like the property at all. Rooms were dirty, even after asking the staff to clean it, still dirty.
Stayed 2 nights in Dec 2018

2/10 Terrible

Zhanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
Very disappointed; rude personable, dirty place: mess in the lobby, lots of bugs in the room, bed is uncomfortable, old mattress and smelly pillows. Person at the reception at check out had bad manners and was rude, when we tried to leave our bags, even though we were checking out at 7am. It was the worse experience in regards of the room and the service. Avoid this place by all means
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible once again the picture on your website was fake this place was an health treat very disappointed
Stayed 1 night in Jan 2019

8/10 Good

Edwin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

2/10 Terrible

Swee, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ankor Mithona Guesthouse : I felt cheated!
I felt cheated whether is by Expedia or Ankor Mithona Guesthouse! The guesthouse was terrible. Aircon is not working, room without window, TV is not working, Wifi is not good. They gave me a 4th floor room. There is no elevator and I have to climb the stiff staircase for 4 floors! The place ilooks so terrible; like a ghost house! I request to change room the staff said ok I waited in the room for 30minutes and he just went home without serving my request! I would like to request for refund! Or at least the hotel is not wiorth for what I paid. The most it only worth USD10-15/day!
Stayed 3 nights in Aug 2018

4/10 Poor

chea, Middleton grange

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

2/10 Terrible

Rao, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Accommodation ever!
Toilet is horrible very bad planning, toilet door faulty can't lock at all, toilet roll holder faulty, odour on room, bed linen odour, room is noisy, bad toilet amenities, no security for own property, no hair dryer, no lift for passengers (people with heavy luggage and leg problem be vary) staircase is very narrow. no room facilities like hot water boiler, cups for coffee/tea. Bed squirky and noisy, not comfortable at all. Air-conditioning position wrong one side cold. Room curtains can't be closed properly. If your a tall person the toilet ceiling is too low.Toilet bowl need to flush twice. Food and beverage sold in this Guesthouse is so much more pricier than other HOTELS!
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities
Yucky rooms!
We booked and prepaid two nights on hotels.com. Our room on the first night was pretty bad - upon entering the room we called down to reception to ask to be changed to another room. Unfortunately the entire hotel was booked - we decided to suck it up and stay the night. You definitely get what you pay for at this hotel - we understood that and stayed for our two prepaid nights. Just be prepared for a not so nice room. Our first room was carpeted and the carpet was soaking wet at the entrance to the room. It appeared they had tried to clean up some kind of stain that had also occurred in the hallway - there was a Citronella incense burner going in our room to try and mask whatever it was they had to clean up (didn't want to think about it too hard). The sink tap had only a small trickle of water so we were using the shower head to brush teeth, wash face, etc. There were large holes in the drywall, and holes in the bathroom door, which also didn't have a handle or a latch. There was no water at all in our bathroom for about an hour in the evening. It came on again in time for us to have a shower later. The second night we got moved to the room next door which was marginally better (no holes in the wall, water pressure was a bit better, no wet carpeted floor!). On another note, the food was decent downstairs though you could find an identical breakfast for a dollar or two cheaper down the road. That said, we wouldn't stay here again.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great location
I had room 305. It was a five floor walkup, no lift. The carpet was dirty and there was a structural support diagonally across my bathroom. I think I had the worst room in the hotel, but it at least had a window. On the plus side, the staff were friendly and very helpful.The hotel restaurant served good food including a decent approximation on an English breakfast.
Stayed 2 nights in Dec 2017

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home in Phnom Penh
Situated in a part of town that provides a bunch of good experiences. Stroll 2 blocks and sit in a cafe, or bar, and watch the Mekong River meander past. Closer you have a myriad of open air food stalls covering seafood, chicken, various types of meat, at ridiculously cheap prices. Bars are varied and plentiful. The bar/ cafe at Angkor Mithrai Is a delight in all respects.
Stayed 3 nights in Oct 2017

6/10 Okay

Steve, UK

Liked: Cleanliness, staff & service, room comfort
A good budget choice
The staff here are brilliant and is the main reason I didn't give 3 stars rather than 4. Hotel is a little tired now and needs some attention. Rooms at the front have windows which may as well not be there at all. Every sound from the street can be heard and the locals starts work before 7am normally. However... I would stay here again due to the cost and brilliant staff. Excellent restaurant and good prices with Street 172 having an even bigger choice. Recommended.
Stayed 2 nights in Sep 2017

6/10 Okay

Jernej, Ptuj, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities
Not that bad, but noisy
The room was ok, you get what you pay for. But it was so noisy at night, there was a man yelling at someone, there were cats mating and some other noise, it really wasn't a good night sleep. Otherwise okay.
Stayed 2 nights in Jul 2017

2/10 Terrible

Sam, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Very dirty hotel, water was leaking all over the floor, money was stolen from room, cats everywhere. Would not recommend, been travelling Asia for over a month, stayed in other budget hotels which were far superior and this was by far the worst and not even the cheapest.
Stayed 2 nights in Jun 2017

8/10 Good

Henni

Liked: Staff & service
Nothing special
We stayed in Angkor Mithona Guesthouse for 3 nights and it was okay. There's really nothing special with the guesthouse, room was okay, not too clean but nothing really bothered us. Aircon was good, neighbourhood was actually quite nice and the guesthouse was close to the main attractions. If you are looking for a place to sleep in the city center for couple of nights it should be definitely okay!
Stayed 3 nights in Jun 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Decent hotel. In the heart of a tourist area. Only downside is room a little small, apart from that we had a great stay.

2/10 Terrible

Kim, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I've ever been in.
Disgusting room. No windows, small, spiders and spider webs in the room, when I lifted the pillows... there was a disgusting amount of garbage between the bed and the wall. Absolutely unacceptable! And the linen and towels felt and smelled like they were never washed, just purfume sprayed on or something like that. And the drain in the sink was nasty... I don't even know what was in there and how long it's been there.

8/10 Good

Verified traveller

Liked: Staff & service
Cheap accommodation with basic room comfort
Room amenities are very basic (cable tv, wifi, hot water bath and free mineral water) but room size is small. Steep stair case without lift. Not much complaint since room rate is cheap and reception staff is friendly.

2/10 Terrible

Jennifer, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs!
Nothing like the photos! Room and bedding are dirty, run down, mouldy and smelly!!

2/10 Terrible

Molly, Seattle, WA

Disliked: Cleanliness, property conditions & facilities, room comfort
Just Awful.....
Room was disgusting...bugs everywhere, place smelled of sewage and door to bathroom would not close. Also, someone else prior to us had apparently been so upset by the door not closing that they put their fist through it. We got in at 2am, so we did not put up a fight. We could barely sleep with how bad the smell was. Also, "working girls" were in and out of neighbor's rooms each night. This place was the biggest disappointment of my 3 month stay in SE Asia, but the same price as all the rest.....it was just sickening. We were only there to sleep and shower, thank goodness.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Budgetest guest house
2 nights stayed, excercised a lot with climbing up the 3rd floor. The toilet smelled bad. No elevator. No window. Its hard to breathe in the room while temperature was too cold or too hot :( And mosquito!!! But of course what I paid is what I received!

8/10 Good

EJY, San Francisco

Liked: Staff & service, property conditions & facilities, room comfort
Budget Hotel on Busy Street
The staff is fantastic, knowledgeable and super friendly. We were also given discounts on the in-house massage services as customers of the hotel. It is a budget hotel, so the room was fairly small, but the bathroom was surprisingly spacious (despite the low ceiling) and had cute black and white tiles. There were plenty of hooks in the room and bathroom to hang our "hand washed" clothes. The A/C unit was strong and well-functioning. A TV came with the room, but we did not watch much of it as we had a lot on our agenda to spend 2 nights in Phnom Penh. We tried out the massage, but I was not so pleased with mine. My friend got the soft massage and really enjoyed it. I wanted the Thai Style (stronger) massage, but I definitely got a girl who had no idea what she was doing and didn't engage in the services professionally. She just squished my thighs and calves for about 30 minutes that did some twisting and scratching my scalp - very bizarre and utterly disappointing. Thankfully, it was so cheap ($7 for 60 minutes). The front desk staff spoke English very well, so they were helpful in guiding us on how to plan our day. We wanted to go to the Killing Fields, Tuol Sleng, and Independence Monument. We ended up walking most of it, then found a tuk tuk driver later on to take us to the bus station with our backpacks.

6/10 Okay

Micael

Disliked: Cleanliness, property conditions & facilities
Just OK.
The room was OK for a one-night stay. I wouldn't necessarily recommend it for a long stay. Lots of bugs in the room.

10/10 Excellent

BJORN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, nice sttaff and cheap rooms
staff are very friendly and good price for rooms.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room verry small ,not clean and not comfortable.

4/10 Poor

Abhay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like walking up Angkor wat
The room did not have any windows No elevator in the building and the steps are steep, narrow and dangerous I would suggest give this miss

8/10 Good

Ralph, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location guesthouse
Nice central guesthouse, good size room, friendly and helpful staff.

6/10 Okay

Nathan, Cleveland, USA

Ok hotel with a great restraunt and location
No, this isn't the greatest hotel in the world. However, it is priced decently and is clean. I stayed in the "suite", and while not a suite to anyone else than this hotel, it had everything I needed - a bed, a desk, tv, etc. What the hotel does offer is a clean place to sleep, an excellent restaurant and an excellent location. The restaurant has great food at reasonable prices (for a hotel) and you really can't ask for a location that is better for the price. You are a block away from the National Museum, 2 blocks from the Riverside, 3 blocks from the Royal Palace, on a good street for bars, a block from a local market (not a tourist market like Central or Russian), and in the perfect location to enjoy the quaint streets of the area - including a nice walk to Wat Phnom. The only real problems were noise. I had was what was supposed to be a private balcony was anything but and several nights guests decided to congregate directly in front of my room which made it very hard to sleep. The second noise related problem is what I think is the exhaust for the kitchen - it is very loud when it turns on.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good location
No window in room. Bulk head structure very low. Had to duck to use bathroom. Great location. Staff very helpful and nice.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Was ok, but probably better options.
Stay was good we enjoyed it. But room was nothing like pictures.

6/10 Okay

Verified traveller

Liked: Cleanliness
Clean room for sleeping
The pictures showing the room are over exaggerated. My room was old and not as fancy as it's shown but clean and good location. Good aircon. Restaurant is really good. It's good just to spend the nigh

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, awful customer service
We booked to see angkor wat with out guesthouse. The owner was meant to take us but he didn't bother to get up so we had to find another driver which meant we missed sunrise. Family run which is awkward as it seems that the wife and kids sleep in the reception area so that makes things uncomfortable if you're up early/late. Bathroom door didn't shut let alone lock, TV doesn't work, bedding wasn't clean. Only good thing was the location.