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"Most of the staff not very pleasant - with exception of Italian restaurant. Resort under construction even on sundays. Kerik and Charlie made the trip - bartenders other than resort is ok , beaches are beautiful and close to airport which is nice and can see the planes take off and land "

"The rooms were clean and the pools were beautiful. Unfortunately the pool bar and restaurant closest to our room was closed for renovations but everything was beautiful "

"Clean"

"Staff were friendly but not exceedingly helpful. Someone could have taken 2 minutes to show us to our room. Instead we struggled to find the place in the rain. Also, when we entered the room we noticed a message that they would fumigate room next day and we climbed to have that done. The property should do that when place is vacant. Does not make for a great impression when one first arrives. The room is designed nicely but a little tired and needs to become modernized. I had assumed that the gym would be included but not so. One has to pay extra for that. Lastly… room cleaning seems very erratic. We ran out of towels and had to ask for cleaning. Would not rate this anywhere near a 9 but more like a 6.5. "