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Reviews of Philadelphia Marriott Old City

4 out of 5
Philadelphia Marriott Old City
1 Dock St, Philadelphia, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1002 reviews" "
Rating 8 - Good. 254 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing 👏. We we're in walking distance from everything that we wanted to see. Sat at the bar downstairs and TONY was amazing great personality 🙌 Room was clean and it was quiet even though there was a wedding. Only down fall was the parking. But its a short walk or you pay the valet. Would stay again!!!
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with partner
Great location!
Stayed 1 night in May 2024

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a wedding and loved how close the property was to Penn’s Landing and Old City. The staff were very friendly and the spacious bar was a great area for guests to gather after the wedding!
Stayed 3 nights in May 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dr. Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Bar
Stayed 1 night in Apr 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows suck but other than that it’s great. Lots of good sites a few min away
Stayed 3 nights in Apr 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches at check in, Charged $60 a night for parking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Stayed 1 night in Apr 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Leanza, Syosset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Allison, Scarsdale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great front office staff, allowed me and my family to check in early. Overall, great experience and lovely staff. Location is really really great for old city. Walking distance to all sites.
Stayed 1 night in Mar 2024

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
The location is convenient and I thought I was getting a good deal on the rate. However, this was an expensive trip when you factor in the $60 a night parking rate. There was valet service, and I felt like I spent a lot of time waiting for someone to take my car. Also, it is a bad sign when the hotel provides you with ear plugs on the night stand. I heard hall noise, outside noise, and the mating habits of neighbors next-door. I probably won't be back.

10/10 Excellent

Shaquille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Thomas B

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They mistakenly checked me out of my room I prepaid for and said it was my fault then charged me for the stay I had already paid for. Total incompetent staff and management
Stayed 3 nights in Mar 2024

8/10 Good

Antonio, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really convenient to a lot of places in Philadelphia.
Stayed 1 night in Mar 2024

6/10 Okay

Tye

Liked: Amenities
No comment
Stayed 1 night in Mar 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and out, wonderful staff, great lobby.
Stayed 1 night in Mar 2024

10/10 Excellent

COLLEEN, VA BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk members are top notch. Best customer service I’ve had in a while. Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Zakary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and people
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Marriott is in a very good location to explore the older parts of Philadelphia and the restaurants from lower Chestnut St all the way to South St. The drawback with this hotel is the noise coming from I95. If you get a room on the East side of the hotel - especially on the 3rd or 4th floors, it is going to be noisy all the time.
Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Break
Friendly staff, clean, quiet
Stayed 2 nights in Feb 2024

10/10 Excellent

Victoria

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good accommodations.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The M Club was well worth it.
Stayed 1 night in Feb 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old City Vibes
Very nice hotel and accessible to plenty of local restaurants. I definitely would recommend it for anyone who looking to stay in the Philadelphia area.
Stayed 1 night in Feb 2024

10/10 Excellent

ralph

Nice clean and good lovation
Stayed 1 night in Feb 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved how close this hotel is to great restaurants and historic sights.
Stayed 2 nights in Feb 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No chargers for electric vehicles & parking was $60 a night!!! Otherwise a great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Wade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal, all the historical sites are here as well as great restaurants. Did not need a car.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Friday
Amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Lots of places within a couple blocks.
Stayed 1 night in Jan 2024

10/10 Excellent

NICOLE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Upscale furnishings. Friendly staff. Restaurant overpriced.
Stayed 1 night in Dec 2023

4/10 Poor

Cory

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Customer service
Requested a roll a bed 4 days before the stay, 2 request upon arrival at the front desk, 3 and 4 request at the front desk when we returned from the New Years eve party. Final request over the phone at 12.30AM. Received the roll a bed at 2 AM,
Stayed 1 night in Dec 2023

10/10 Excellent

Zane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. American revolution museum, independence hall, liberty bell, and Ben Franklin museum are all minutes walk away
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jinlin

Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jean

Stayed 1 night in Dec 2023

10/10 Excellent

Zach, Union City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Neil

Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet folks were excellent as well as the desk staff. Always a great experience. I have stayed here multiple times. Always a great stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to spot when we stay overnight in Philly. It’s clean, quiet, slightly off the beaten path yet close to the places we like to go.
Stayed 1 night in Nov 2023

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous and comfortable facilities
Stayed 1 night in Nov 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023