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Reviews of Courtyard by Marriott Philadelphia Devon/Villanova

3 out of 5
Courtyard by Marriott Philadelphia Devon/Villanova
762 W Lancaster Ave, Wayne, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 848 reviews" "
Rating 8 - Good. 261 out of 848 reviews" "
Rating 6 - Okay. 65 out of 848 reviews" "
Rating 4 - Poor. 24 out of 848 reviews" "
Rating 2 - Terrible. 18 out of 848 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Desmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, had a small balcony to relax and enjoy the early morning. Quiet area - not too much traffic to keep one up at night.
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Great staff, great location, great workout facility. Stay here regularly.
Stayed 8 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Great location near Whole Foods buffet
Stayed 2 nights in Apr 2024

8/10 Good

Bosko

Liked: Cleanliness, staff & service, property conditions & facilities
All was very nice!
Stayed 1 night in May 2024

8/10 Good

Karenna

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the desk.
Stayed 1 night in May 2024

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms and safe location. Thin walls- you could hear conversations from other rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to Valley Forge Park
Stayed 2 nights in Apr 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Apr 2024

6/10 Okay

Tina

Stayed 1 night in Mar 2024

10/10 Excellent

Lucy

Stayed 1 night in Mar 2024

10/10 Excellent

Joseph, Simsbury

Stayed 1 night in Feb 2024

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth booking
We arrived at the hotel at 11:40 pm. from our 7 hour drive. We walked in and there was one person ahead of us also checking in and one person requesting to stay an extra night. The man at the counter apologized to each guest for the wait which was not bad at all. When it was our turn to check in, he was so pleasant and he made the check in experience that late at night very easy and he even asked us if we had a floor preference for our room. He told us exactly where to move our car so we would be next to a door to easily get up to our room. Everything from the hotel lobby to our room was clean. The woman the next morning was also very helpful and friendly. We needed a key to our room for our daughter who would be arriving while we were gone. She helped us immediately and my daughter had no issues when she arrived at the hotel. It snowed overnight and while my husband was out brushing off his car, a man from the hotel who was salting the walkways offered to go get a broom to get the snow off. Every associate we encountered during our stay was extremely pleasant and friendly. I would not hesitate to book at this hotel. One of the best experiences I’ve had in a long time.
Stayed 2 nights in Feb 2024
Response from Warren AGM on 28 Feb 2024
Dear Ms Mary EllenThank you for your kind words about our property and our team members. We will share you experience and compliments to the team members. Thank you again for staying with us.

10/10 Excellent

Kendra

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

I’ve stayed here 3-4 times over the past few years to see bands at 118 North and this is one of my favorite hotels. Comfy beds. Nice staff. Clean rooms.
Stayed 1 night in Feb 2024
Response from Warren AGM on 28 Feb 2024
Hello ChrisThank you for your kind words. We are happy you enjoyed your stay. We look forward to seeing you again when your travel takes you to Devon PA

8/10 Good

Andrea

Stayed 1 night in Feb 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Feb 2024
Response from Warren AGM on 28 Feb 2024
Dear FranklinThank you for staying with us, we are happy you had a great experience with your stay.

10/10 Excellent

Locke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for our needs. Nice room Killer bed And a nice balcony
Stayed 1 night in Feb 2024
Response from Warren AGM on 28 Feb 2024
Dear LockeWe are happy to hear that you had a great stay. Thank you for staying with us.

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Warren AGM on 13 Mar 2024
Thank you for staying with us. We are happy you enjoyed your stay. Kind Regards

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness
Stay away
Our room was a mile from the front desk. We had lots of ants in the room, and when we reported it to the front desk, the person acknowledged that ants come in when it rains. Bath towels were VERY old. I wouldn't stay there again.
Stayed 2 nights in Jan 2024
Response from Warren AGM on 31 Jan 2024
Dear RichardWe are sorry that you are not happy with your stay. Our front desk is staffed 24 hours and happy to assist you at any time of the day. We have mentioned this issue to the appropriate department to prevent this from happening in the future. Thank you for staying.

6/10 Okay

Paul

Travelled with family
Toilet didn’t flush correctly and was not repaired during our stay.
Stayed 1 night in Jan 2024
Response from Warren AGM on 31 Jan 2024
Dear PaulThank you for letting us know. We have mentioned this to our the appropriate department to remedy the situation. Thank you for staying

10/10 Excellent

Andrea, WINCHESTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient to Villanova
Stayed 1 night in Jan 2024
Response from Warren AGM on 31 Jan 2024
Dear AndreaThank you for the perfect respond. We are happy you had a good stay with us. Thank you for staying

8/10 Good

Joseph, Brookfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All good except for small ants in the room. All else good but small ants in winter not a good sign
Stayed 1 night in Jan 2024
Response from Warren AGM on 28 Feb 2024
Dear JosephThank you for sharing your experience with us. We have addressed the situation with the appropriate department to prevent it from happening again.

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Warren AGM on 31 Jan 2024
Dear BarbaraThank you for the perfect score. We are happy you enjoyed your stayThank you for staying with us.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Warren AGM on 31 Jan 2024
Dear KathrynThank you for staying with us. We are happy you enjoyed your stay with us.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
large rooms convenient to family
Stayed 4 nights in Dec 2023
Response from Warren AGM on 31 Jan 2024
Dear MartinThank you for staying with us. We are happy you enjoyed your stay.

4/10 Poor

Christopher, Washington

Disliked: Cleanliness, staff & service, amenities
This hotel is going downhill. Most rooms have a lot of noise when you stay here. Especially it seems the more expensive suites. On top of that the staff is not very friendly often and unprofessional. Today a cleaning person opened my door with a do not disturb sign on the door and came in. 45 min before checkout. The front desk could care less. Also seems to be an ant Infestation in the room I’m in. Put something on table and ants come out. I have stayed here a lot and realize I have never had a sound nights sleep and maybe 1 out 5 times the staff is friendly and helfpul. The convenience is good but don’t think I’m going to stay here again
Response from Warren AGM on 28 Dec 2023
Dear ChristopherWe are sorry that you were disturbed by the housekeeper. We will address this issue to the appropriate department to prevent this from happening in the future. Thank you for staying with us.

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2023
Response from Warren AGM on 28 Dec 2023
Dear Heather,Thank you for staying with us. We are happy you enjoyed your stay.

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Warren on 28 Dec 2023
Dear AnthonyThank you for staying with us.

10/10 Excellent

Nick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay
Response from Warren AGM on 28 Feb 2024
Dear NickThank you for staying. We are happy you had a great stay.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beds very comfortable, staff was very nice
Stayed 1 night in Dec 2023
Response from Warren AGM on 5 Dec 2023
Dear DeniseThank you for staying with us. We are happy you enjoyed your stay. Kind Regards

10/10 Excellent

Merin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay again. Quick check in and out. Everything was very clean. Not a stain on anything.
Stayed 2 nights in Dec 2023
Response from Warren AGM on 5 Dec 2023
Dear MerinThank you for staying with us. We are happy you enjoyed your stay. Kind RegardsWarren

10/10 Excellent

Luis Antonio Magana

Stayed 5 nights in Oct 2023
Response from Warren on 28 Dec 2023
Dear LuisThank you for staying with us

6/10 Okay

Ronald

Stayed 1 night in Nov 2023
Response from Warren on 28 Dec 2023
Dear RonaldThank you for staying with us.

10/10 Excellent

Marion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Warren AGM on 14 Dec 2023
Thank you for staying with us.

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find in the complex. Generally a nice place.
Stayed 1 night in Nov 2023
Response from Warren AGM on 5 Dec 2023
Dear Francis,We are sorry you had a problem finding the hotel. Thank you for staying with us. Kind Regards

8/10 Good

Fred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Warren AGM on 14 Dec 2023
Thank you for staying with us

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the area had plenty of good restaurants to choose from.
Stayed 2 nights in Nov 2023
Response from Warren AGM on 14 Dec 2023
Dear MatthewThank you for the kind comments and staying with us. I appreciate your businessKind Regards

6/10 Okay

Kifflyn

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Warren AGm on 14 Dec 2023
Thank you for staying with us

10/10 Excellent

Renee S

Travelled with group
Liked: Property conditions & facilities
Great staff, comfortable rooms, convenient to everything
Stayed 2 nights in Oct 2023
Response from Warren AGM on 14 Dec 2023
Thank you for stayinig with us.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with a smile.
Stayed 1 night in Oct 2023
Response from Warren on 5 Dec 2023
Dear KeithThank you for staying with us. We glad you enjoyed your stay . Kind Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Just ok
The room was a little run down. Carpet felt old and dirty. Elevator was out of service for a good part of my stay.
Stayed 1 night in Oct 2023
Response from Warren on 5 Dec 2023
We are sorry we fell short on your expectations. We also apologize with the elevator. But i am happy that our team member was able to help you despite the elevator being down. Kind Regards

10/10 Excellent

Korena

Stayed 1 night in Oct 2023
Response from Warren AGM on 14 Dec 2023
Thank you for staying with us

10/10 Excellent

Suzanne, Massapequa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Courteous staff. Will stay again.
Stayed 1 night in Oct 2023
Response from Warren AGm on 5 Dec 2023
Dear SuzanneThank you for staying with us and the kind words. We will share your experience with our hotel team members.Kind Regards

10/10 Excellent

Tiki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great - very clean and convenient
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel minutes from Villanova and SJU
The hotel was clean. Staff was friendly and accomodating. Only about 8 minutes from Villanova. Rooms were newer. I recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Honor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little spot close to shopping centers and multiple towns. Friendly and helpful staff.
Stayed 1 night in Aug 2023
Response from Warren AGM on 7 Sept 2023
Dear HonorThank you for staying with us, we are happy you found our hotel strategically located to what you were looking for. We look forward to having you back at our property whenever your travel takes you to Wayne PA