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"The beds were made and they had clean towels. But they forgot to clean up the little things. Such as cleaning the coffee maker/removing the use coffee refill that another guest may be how to use an empty the water in the ice bucket. In other words, the staff were really good and very nice at the front desk."

"No hot water for shower and wasn’t"

"Great, consistent, clean, wonderful amenities in room (nespresso coffee), water refills on each floor. "

"Helpful staff! Set us up with pack & play for our infant and helped coordinate the airport shuttle for us. Would use again."

"The room and check in was excellent!"

"We were very happy with our 11th floor-1109 -room. From our balcony we could look right to City Hall,and left to the Art Museum. Weather on our 1st night made sitting on our balcony a pleasant place! The room was very spacious and comfortable,and very clean. The kitchen allowed us to pick up some food locally,@ DiBruno on Chestnut St., and then snack and drink in our room. All in all,a very pleasant stay in a well-located property."

"I always love this place to go to "

"The room I purchased was given to someone else. Once they decided to put us in another room, they gave us double bed when I purchased a king. The card for the parking didn’t work so had to go back again to fix that. Then the sports lounge has cockroaches on the floor that I also recorded to report. I would NEVER go here again. The staff was terrible and acted like we were bothering them to get into a room we paid for."

"The rooms are spacious, super clean and the bathroom better conditioner, shampoo and soap"