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"For a nice hotel, they were pretty stingy with the water and other advertised features that were not quite as expected. Transportation to and from the airport for example was not included despite this having been one of the selling features during booking. Beautiful view, good activities at the resort, nice staff. Food options coild be improved. "

"Perfect place for family vacation. "

"This hotel is a very nice resort hotel. Very big! You must know you will walk a whole lot in the hotel. I had a twisted ankle and had to use their free shuttle service a lot so that’s a huge plus. The food is great and staff is too. Would recommend to anyone that wants that resort vacation you won’t have to leave your hotel much from. Also Phang Na is a very calm town. If you’re looking to escape the crowds definitely book this hotel. "

"Returning to the JW Marriott after 15 years (2011, 2026) exceeded all expectations in terms of amenities, professional staff, great food, excellent gym, skilled massage therapists, awesome room, well-maintained pools, and beach access. Highly recommended. Thank you Marriott!"

"Large comfortable cool clean room. Excellent food at reasonable prices. Beautiful beach and pools. Above all lovely staff - so friendly and welcoming. 10/10"

"Spotless. Lovely staff"

"Absolutely an amazing hotel The most beautiful serenity’s Amazing staff Amazing food Amazing rooms All you need in one place Absolutely stunning"

"Exceptionally clean room, courteous and helpful staff"