Airport Hotels, Pforzheim (UPF)

"Sauna was heavenly "

"Very nice, staff was incredibly helpful. "

"Very good"

"Friendly staff"

"Spacious room and large bed. Pillows are large, square and way too soft to go with the already soft bed - perhaps a firmer pillow choice also would be nice. Bathroom has glass door which is not great for privacy and we found a bit odd. We were there 3 nights and my parents in their room for 4 nights and despite being out each day from 9am ish - no days were the rooms cleaned or towels changed etc - even the bin being emptied would have been nice. Free hot drink machine was a plus - really good extra and we had a fridge in our room (my parents did not though but had cupboard for it) - free drinks in both rooms to start the stay was a lovely bonus. Staff were friendly/lovely and couldn’t do enough - had to ask for extra pillows and a fix of our safe - both of which were quickly rectified. Reception only manned 1pm-11pm so worth noting. Good location of hotel and lovely restaurant Saigon right next door! Highly recommended. Breakfast at hotel we didn’t need but did look good with a good range of choice. "

"The room was clean, warm and adequately provided. A hook in the bathroom would help to keep clothes and towels off the floor. The wardrobe obsured the light switch, so a smaller piece of furniture would help. These points are trivial, though. The automatic check in and out worked well. The bar at the hotel was atmospheric and a great place to observe local traditions.The bar manager was very kind and pleasant and took the trouble to order food for us from the local kebab shop. Thanks for making our stay a pleasant one. "

"Good hotel for 3 stars. Clean and good location. The bed did not suit us as too hard but they tried to assist with this. Also to note no lift, so if you have mobility issues be warned. Staff lovely and breakfast was amazing regarding choice."

"My room was super hot! Not as clean as I would have expected. The water pressure in the shower was very low and the shower over bath was not ideal. Incredibly slippery with no grip mat provided. "