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"We had a very poor experience at this hotel. Just a one night stay to visit my kids who live in Richmond. The first room had a mechanical issue with an aircon unit in the bedroom that's not pushing good air but making a terrible compressor sound... Couldn't be turned off and so chang d rooms at 4am. The second room, as we entered the room after 4am, had both aircon unit running full blast, very cold. Attempted to adjust thermostat but aircon unit in bedroom would not shut down. Managed to unplug it. Finally, a quiet room that's cold but acceptable. Would not stay here ever again."

"Great downtown RVA location. Very “college” vibe look and feel. Limited street parking, so be ready for extra cost for parking/ valet."

"I love how to custom service was. The environment was very good."

"Parking was very safe. Breakfast was typical hotel style. Hampton Inn has the worse egg breakfast, whether it is omelets or scrambled. The rest of the breakfast was typical. "

"Quick check in "

"Review for The Jefferson Hotel, Richmond Richmond has always held a special place in my heart as the city I grew up in, and coming back for a visit was a true pleasure. I never had the opportunity to stay at The Jefferson Hotel before, and I’m so glad I finally did. From the moment I arrived, it felt like stepping back into historic Southern history—elegant, timeless, and warm in a way that only Richmond can offer. The ambiance is a perfect blend of classic luxury and genuine hospitality, a living postcard of the South. Overall Experience:** Perfection from start to finish. The hotel exudes refinement without feeling stuffy, and it’s easy to see why The Jefferson is a beloved institution in the city. Food and Breakfast:** The breakfast was superb, with a distinct Southern Virginia touch that felt comforting and refined at the same time. I enjoyed Virginia ham for breakfast, and it truly took me to heaven—rich, savory, and perfectly prepared. The menu felt both fresh and thoughtfully curated. Staff and Service:** The staff were outstanding, delivering Southern charm with professionalism and warmth. Each interaction felt personalized, attentive, and genuinely friendly. Rooms and Cleanliness:** The room was immaculate, with classic decor that maintained the hotel’s historic charm while offering modern comforts. Parking and Accessibility:** Parking was easy and felt secure, which made the entire stay stress-free. The hotel’s central location also made it easy to explore nearby"

"The rooms were well appointed and clean. Nice white bedding. Hair dryer included. Breakfast was good and the cleanliness and upkeep of the kitchen and dining area was exceptional. All the people who worked there were hard working, very friendly and efficient. I keep coming back."

"Another great stay! Staff always helpful, rooms impeccable."

"Staff wasn’t even attentive when I was checking in. There was a strong moldy odor in my room and most of the amenities were not working"