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"Ive stayed at the hotel many times and its a greay hotel in a convenient location. I was a little let down with the single room this time. The bed was comfortable but very noisy,almost like the bed frame was broken or in need of fixing. The floors are very loud and "crack" with every step. I was worried the other rooms heard my every step. And the walls are thin as I could hear the gentleman in the next rooms entire phone conversation. A great hotel but this room not one of its best."

"Excellent places to stay clean and lovely the pool was amazing. The spa was absolutely excellent. We had a fantastic day. The only shame was the TV was not a smart TV and we had a small child with us but nevertheless we had an iPad for them to watch YouTube"

"Goid selection on the bar "

"Excellent rooms, great atmosphere, prime location close to the City Centre. Staff are exceptional. "

"Excellent hotel and very close to centre and shops staff so helpful and friendly and excellent choice of breakfast the only downside was lift to floors especially if you are disabled but very helpful staff try to accommodate "

"Good"

"The hotel is very clean, this was our second time here. Staff are all lovely. The spa was amazing, a relaxing massage on a Saturday morning probably wasn’t our best idea as we were far too relaxed to do anything else haha. We arrived on the Friday and there was a uni ball on so lots of young people it was very noisy as they all had to show id. However it was funny people watching. Who knew mullets and moustaches were back. The function was for around 300 so had door staff in attendance. No trouble that we seen just a young boy enjoying himself got a little drunk but was in good form. The door staff put him out a few times. I felt sorry for him so made sure he was ok. (The mothering side came out haha) We booked a table for dinner and went for the sharing tomahawk steak night. We were really looking forward to this. Looked amazing but unfortunately there wasn’t any flavour to it at all. We were a bit disappointed, however I said to the waiter that it lacked flavour of any sort, even the sauces were disappointing. The waiter was very nice and professional. I didn’t complain to get anything off our bill it was more to let them know. I’m not one for complaining but it put us off eating in there on the Saturday.we went across the road to the Indian buffet place which I highly recommend we had to be rolled to our room we had far too much. The waiter spoke to the restaurant manger and they deducted a small amount from the bill which was very nice of them. We will be back"

"Staff were outstanding every request catered to with perfection and nothing was too much trouble. Rooms were immaculate very modern and nice personal touches. Ross events manager went above and beyond to cater to our requirements "

"The room was clean and comfortable but very dark, nothing like that shown on the website. There was no information about the hotel or surroundings in the room or anywhere on display in the hotel. The pool area did not appear to be cleaned regularly as the same pieces of paper and leaves were on the floor by the jacuzzi and steam rooms for the 5 days we were there. The hotel grounds were pleasant for walking with lots of trails but poorly signed. "