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"Sleek smart appearance to the building. Very smart, clean and comfortable from the front automatic double door. Great welcome with really kind staff to greet and check in. They were happy to help and asked if we needed anything else with our stay. Reception was staffed at all times and able to help. Really good to see should any help be needed. Bar certainly seemed well stocked. Comfortable areas too. Room was clean, made up very presentable. Desk and chair as seen on pictures of room with desk chair and more a sit-back, sink-in chair too. Queen size bed was comfortable, 1 hard pillow and soft pillow each side. Open wardrobe behind the bed with a rail above and below for space if needed. Decent tea/coffee making facilities in room with hot chocolate sachets, oat or chocolate biscuit packs too for something sweet. Good lighting in room, bathroom is very good size, the rain effect large shower head is wonderful. Also sky tv with news channels and sky sports (not smart which would have been nice- not taking it away though). Special thank you to Chloe for helping with the booking, information on local travel and distance too. She was kind, attentive and informative thanks again!"

"A relaxing stay with frequent use of the pool, spa and an excellent facial."

"yes"

"A hotel of character, comfortable and central. Attentive staff. I enjoyed a pleasant stay. "

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "

"Room was clean enough and decent bed and shower is great. Pool quite little but good steam room and facilities "

"Beautiful location "

"Room was clean, the staff throughout the hotel staff were professional and so nice to deal with. Didn't matter what their job was , they were really nice. "

"Nice clean room, and nice staff"