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Dear Value Guest We very much appreciate your comments regarding your stay at the The Adnate Perth - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Dear Graig,Thank you for your review of The Adnate. We are sorry your experience did not meet up to your expectations as we strive to provide an excellent service to all of your guests.We hope to get the opportunity to serve you better in future.Regards,Romina GuerraRooms Division Manager
8/10 Good
Vania
23 Apr 2024
Vania
Stayed 1 night in Apr 2024
Response from Sienna on 14 May 2024
Dear Vania,Thank you for your review and high score! We very much appreciate your feedback.We hope to have you stay with us again soon.Kind Regards,SiennaFront Office Supervisor
Dear Damien,Thank you for your review! We very much appreciate your feedback.We hope to have you stay with us again soon.Kind Regards,SiennaFront Office Supervisor
10/10 Excellent
Kristine
22 Apr 2024
Kristine
Stayed 1 night in Apr 2024
Response from Sienna on 14 May 2024
Dear Kristine,Thank you for your review and high score! We very much appreciate your feedback.We hope to have you stay with us again soon.Kind Regards,SiennaFront Office Supervisor
10/10 Excellent
Carol
6 Apr 2024
Brilliant location for me , close enough to centre, railway, bus etc to get around . Walked most places.
Carol
Stayed 5 nights in Mar 2024
Response from Christina- Manager on Duty on 13 Apr 2024
Dear Carol,We very much appreciate your comments regarding your stay at the Adnate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
10/10 Excellent
Joseph
1 Apr 2024
Joseph
Stayed 3 nights in Mar 2024
Response from Sienna on 14 May 2024
Dear Joseph,Thank ou for your review and high score! We very much appreciate your feedback.We hope to have you stay with us again soon.Kind Regards,SiennaFront Office Supervisor
Great location and apart from needing to move rooms upon check-in (due to stale smell of cigarette smoke in room), was a great stay!
Would have been nice to have some sun lounges around the pool, however understand that there is very limited space to work with.
Lauren
Stayed 3 nights in Mar 2024
Response from Christina on 30 Mar 2024
Dear Lauren,We very much appreciate your comments regarding your stay at the Adnate. I am very apologized for the situation you got on last arrivals. i will raise up the issues with Housekeeping team and make sure it will not happen again.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Excellent stay; 5 Stars. Hotel is very clean and well maintained with very courteous professional staff throughout. Room was spacious and comfortable. Very quiet hotel on upper floors. Restaurant/breakfast was excellent with many options. Area amenities were within easy walking distance. Would stay again for sure.
Dear Morten,We very much appreciate your comments regarding your stay at the Adnate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
6/10 Okay
Luis
24 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No toiletries no bathrobes for a very expensive hotel.
Not very impressed
Luis
Stayed 1 night in Feb 2024
Response from Manish MUNDIL on 18 Mar 2024
Dear Luisi, Thank you for taking the time to share your review and for joining us recently at The Adnate . We are sorry to learn that part of your stay was less delightful than expected. Thank you for giving us the opportunity to better our services and I hope that your travels bring you back to visit us soon! Kind regards,
Dear Morten,We very much appreciate your comments regarding your stay at the Adnate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
The room was spacious and breakfast very pleasant. Great location. Pool area small but lovely.
Jim
Stayed 5 nights in Jan 2024
Response from Manish MUNDIL on 18 Mar 2024
Hello Jim, We appreciate your fantastic review!
10/10 Excellent
Stacey
26 Jan 2024
Stacey
Stayed 3 nights in Jan 2024
Response from Christina on 30 Mar 2024
Dear Morten,We very much appreciate your comments regarding your stay at the Adnate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
10/10 Excellent
Jamie
Travelled with partner
23 Jan 2024
Liked: Cleanliness, staff & service
The staff were amazing, super friendly and very helpful. The property was extremely clean, new and modern, but still very warm with beautiful artwork and lovely furnishings.
The shower was amazing nice and big, good water pressure and two heads.
Thank you so much for the stay, we will definitely be coming back.
The artworks of Adante that are throughout the property are amazing. The rooms are spacious, we stayed in a twin as I was travelling with my sister this was big enough for the two of us with good city views. Neat, clean rooms. The beds were comfy. The pool area was nice. Didn't eat there, however did have a few drinks in the restaurant/ pool area before heading out. Fairly central to CBD only a short walk to Northbridge. Public transport is pretty much straight out the door. I would stay here again.
Rebekah
Stayed 3 nights in Jan 2024
Response from Manish MUNDIL on 18 Mar 2024
Hello Rebekah, We appreciate your fantastic review!
Very well presented property. Very good experience. Though the only disappointment was there was no free water provided by the hotel each day. They just wanted you to fill the water from the bathroom tap. I think like tea & coffee (which is provided) a bottle of water should also be provided each day.
The staff were very friendly, it was quiet in our room and lots to offer just outside the door
Louise
Stayed 2 nights in Jan 2024
Response from Bradley on 10 Jan 2024
Dear Louise,Thank you so much for taking the time to share your experience at The Adnate - Art Series Hotel. On behalf of the team I am pleased to hear that you enjoyed your stay with us. Please know your kind words are greatly appreciated. Our team strives to create a memorable experience for each guest, and it's rewarding to know that this was the case.Thank you again for your wonderful feedback. We look forward to welcoming you back to The Adnate in the near future for another comfortable stay.Warm regards,BradleyManager on Duty
Dear Boy,Thank you so much for taking the time to share your experience at The Adnate - Art Series Hotel. On behalf of the team I am pleased to hear that you enjoyed your stay with us. Please know your kind words are greatly appreciated. Our team strives to create a memorable experience for each guest, and it's rewarding to know that this was the case.Thank you again for your wonderful feedback. We look forward to welcoming you back to The Adnate in the near future for another comfortable stay.Warm regards,BradleyManager on Duty
The hotel on its own is great, comfortable and clean and good location. The customer service is non existent, the refrigerator in my room stopped working overnight which resulted in me losing all the groceries I put in there to cover me for Christmas and Boxing Day. Had to throw it all away as it was no longer safe to eat due to the refrigerator not working. They did replace the refrigerator, but zero reimbursement for the groceries I lost. Not even a complimentary bar drink voucher. When you book a hotel you expect the fridge to at least work. So zero stars for customer service.
ebony
Stayed 4 nights in Dec 2023
Response from Bradley on 10 Jan 2024
Dear Ebony,Thank you for taking the time to review your stay with us. I am sorry to hear about the short comings in your experience at The Adnate. I am glad to hear that the issue was rectified however I am disappointed to hear that there was no compensation for this incident. At The Adnate our team always try our best to accommodate our guests, especially over the festive season. I will bring this up with our team moving forward.Thankyou again.Regards,BradleyManager on Duty
Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Romina GuerraRooms Division Manager
Dear Maxwell,Thank you so much for taking the time to share your experience at The Adnate - Art Series Hotel. On behalf of the team I am pleased to hear that you enjoyed your stay with us. Please know your kind words are greatly appreciated. Our team strives to create a memorable experience for each guest, and it's rewarding to know that this was the case.Thank you again for your wonderful feedback. We look forward to welcoming you back to The Adnate in the near future for another comfortable stay.Warm regards,BradleyManager on Duty
The hotel was lovely, room was nice and large size. Parking super close and art work is amazing in and around the hotel. The housekeeping was a let down - no service one day as they did not come around until 2-3pm. This was the same the next day even when a request had been put in to service when the room was empty for 3 hours in the morning. Parking was not charged correctly but was refunded once reception was made aware. Resturant area is beautiful.
Great location, peaceful, great size rooms, excellent in room facilities, pool area is small and not much room for the busy hotel, no pool lounges which isn’t great however pool bar service and clean.
Very good hotel in a great part of Perth. Staff are all very nice. Lots of Qantas staff stay there
Nick
Stayed 3 nights in Dec 2023
Response from Sienna on 3 Jan 2024
Dear Nick,Thank you for your kind words regarding your recent stay with us! We're thrilled to hear you enjoyed your stay and our staff provided you with excellent service.We hope to have you stay with us again soon!Kind Regards,SiennaFront Office Supervisor
8/10 Good
Tasha
7 Dec 2023
Tasha
Stayed 2 nights in Dec 2023
Response from Bradley on 10 Jan 2024
Dear Tasha, Thank you so much for taking the time to share your experience at The Adnate - Art Series Hotel. On behalf of the team I am pleased to hear that you enjoyed your stay with us. Please know your kind words are greatly appreciated. Our team strives to create a memorable experience for each guest, and it's rewarding to know that this was the case.Thank you again for your wonderful feedback. We look forward to welcoming you back to The Adnate in the near future for another comfortable stay.Warm regards,BradleyManager on Duty
Friendly staff from the first interaction. Fresh room- not tired looking like some WA hotels. Great central location. Parking did not cost a fortune and was easy to find.
Eoin
Stayed 1 night in Dec 2023
Response from Bradley on 8 Dec 2023
Dear Eoin,Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you had a pleasant experience during your stay at our hotel.Our team takes great pride in providing friendly and attentive service, and it's wonderful to know that you felt welcomed from the first interaction. We also appreciate your kind words about the freshness of our rooms. Maintaining a comfortable and inviting atmosphere is a top priority for us, and it's fantastic to see that reflected in your experience.Thank you once again for choosing to stay with us, and for sharing your positive impressions. We look forward to welcoming you back on your next visit to The Adnate. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience in the future, please don't hesitate to let us know.Safe travels!Best regards,BradleyManager on Duty
Hotel was clean and modern, however it was impossible to contact reception from inside or outside the hotel via phone. Continually rang out. Staff were very friendly at all times.
Christopher
Stayed 1 night in Dec 2023
Response from Sienna on 3 Jan 2024
Dear Christopher, Thank you for your review from your recent stay with us. We're glad to hear you found our property clean and modern, along with our staff providing you with excellent service! We apologise you had trouble reaching reception via phone, answering phone calls is a priority for all reception staff when not speaking to someone at the desk already - therefore we sincerely apologise as this is very unusual for us.Thank you again for your review, we hope to have you stay with us again soon!Kind Regards,SiennaFront Office Supervisor
I love how quiet the hotel was. I enjoyed the cleanliness of the room and the robes were soft and luxurious. Well done. I will highly recommended this hotel to my Family and Friends.
Mintton
Stayed 1 night in Nov 2023
Response from Amber-Jade on 26 Nov 2023
Hi Mintton, We are so glad you enjoyed your stay with us and the amenities offered. Our team will be delighted at the positive feedback provided. We hope to see you are all your family back again soon. Kind regards,
Convenient to lots of shopping and dining options and all Perth transport options. The art and story behind it is amazing. Nice small pool. Breakfast buffet is in a cheerful quiet location and a good value. Loved this place and would definitely stay here again.
Teresa
Stayed 4 nights in Nov 2023
Response from Amber-Jade on 26 Nov 2023
Hi Teresa, We are so glad you enjoyed you enjoyed your stay here at the Adnate Hotel and I'm sure the team will be thrilled to hear such positive feedback. We hope to see you again soon. Kind Regards,
10/10 Excellent
Rebecca
14 Nov 2023
Rebecca
Stayed 6 nights in Nov 2023
Response from RDM on 20 Nov 2023
Dear Rebecca,Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Romina GuerraRooms Division Manager
8/10 Good
Katia
9 Nov 2023
Liked: Cleanliness, staff & service, room comfort
Katia
Stayed 2 nights in Nov 2023
Response from The Adnate Team on 10 Nov 2023
Hi Katia, Thank you so much for your response, guest feedback means the world to us as it allows us to see what our team is doing well and what we could improve. Thank you for stay with us here at the Adnate hotel and hope to see you again soon. Kind regards,
Very beautiful hotel and easy check in experience. Room was great , clean and well presented . Great location ,easy walking distance to shops pubs cafes etc would certainly stay again . The only down side we could find was it’s right next door to a pub called the stables and the music goes into the wee hours . Not loud like your there but def get a beat . Not enough to put us off but may if you have children
Darren
Stayed 2 nights in Oct 2023
Response from Manish on 9 Nov 2023
Thanks for staying with us. We appreciate your feedback!