"1. Housekeeping - hit or miss, not consistent 2. F&B - modify / extend hours especially in room dinning. 3. First floor staff - not approachable 4. Phone operator - need training. Either they don't understand or just don't care. Eg. I wanted to order room service and I was told the last order was ..."

"Cleaning staff was attentive in cleaning up the room. Friendly concierge and bellhops."

"I love the sunset."

"Amazing hotel with the friendliest staff. So beautiful, lots of things to do on the resort itself. We enjoyed massages, parasailing, and swimming. Also great if you have kids and babies, our wee one loved it. We woke up to monkeys on our balcony and that was such a fun experience. You can also enjoy ..."

"Tranquility surround in an ECO nature except air con innroom is quite noisy"

"Very well managed hotel with very good condition."