Reception

Reviews of American Inn and Suites

2.5 out of 5
American Inn and Suites
100 Peosta St, Peosta, IA

Reviews

7.6

Good

Rating 10 - Excellent. 325 out of 1003 reviews" "
Rating 8 - Good. 321 out of 1003 reviews" "
Rating 6 - Okay. 195 out of 1003 reviews" "
Rating 4 - Poor. 102 out of 1003 reviews" "
Rating 2 - Terrible. 60 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was pet friendly and still looked great inside. Not like some places that don't take the extra care. I would definitely recommend and stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Darla

Travelled with partner
Liked: Amenities
It was accommodating
Stayed 1 night in May 2024

8/10 Good

Jennifer

Travelled with family
The beds need updated. Everything else was great!
Stayed 2 nights in May 2024

10/10 Excellent

Connie

Travelled with family
Large clean lobby and breakfast room. Great parking and easy access from highway. Clean exterior. Clean room and bathroom. Comfortable beds. Friendly, knowledgeable front desk employees.
Stayed 1 night in May 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Isabella

Travelled with partner
Rooms were nice, clean
Stayed 2 nights in May 2024

8/10 Good

Lacie, Central City

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was clean and quiet. It definitely suited our needs for a quick overnight stay. Location to convenience stores is within walking distance. Breakfast was mediocre but filled our bellys which is what mattered. Check in staff was friendly and polite.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with family
Our room needed the drain in the sink to be unclogged. An exhaust fan should be added to bathroom for humidity.
Stayed 1 night in Apr 2024

10/10 Excellent

Maureen R

Travelled with family
This stay was a very pleasant surprise. This hitel is beautiful, quiet, clean… perfect! The breakfast is wonderful, too!
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

6/10 Okay

DOUGLAS

Travelled with family
We have stayed here many times over the years; mainly due to the location. It is clean, but dated. The breakfast options seem to have been reduced lately. Coffee 24/7 is good. Staff is very accommodating and friendly.
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

V
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I like to staff, they make you feel welcome!..
Stayed 1 night in Mar 2024

10/10 Excellent

ShariSassy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast nook. Lobby was good spot to visit with others.
Stayed 1 night in Mar 2024
Response from vettebell2023 on 10 Mar 2024
Thank you for the review. please let us know if there is anything we can improve on to make your stay with us more enjoyable. hope to see you again !!!!

4/10 Poor

Ashley

Travelled with partner
Disliked: Staff & service, amenities
The pool was closed , room didn’t have any extra things in it , staff was rude there was a lady on drugs in the parking lot for hours .
Stayed 1 night in Mar 2024

6/10 Okay

Christopher, Arlington Heights

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Stayed 1 night in Feb 2024

2/10 Terrible

Keenan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Feb 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Worked easy to find. Very nice staff
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean- Comfortable stay- would recommend
Would recommend this hotel. It was clean and comfortable. We got the king suite. It was a large room with multiple areas. I decreased he stars because online stated there was a pool and hot tub but after arrival I learned the pool was closed down due to a leak and they no longer even have a hot tub. Besides that though the stay was great. Went down the road to trackside bar for drinks and pizza and that was also great.
Stayed 1 night in Feb 2024

6/10 Okay

Mark

Travelled with group
Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
I don’t usually write reviews but this hotel helped us in our time of need. We had booked a different hotel in the area and when that didn’t work. We found this place. And the lady at the front desk just made us feel so welcome and got us in quick. Was a very nice room and hotel was so accommodating!!! Would recommend this hotel to anyone curious about it. We will definitely be coming back!
Stayed 2 nights in Jan 2024
Response from vettebell48 on 17 Feb 2024
thank you for the great review. I'm glad that we was able to accommodate you!!!!! Look forward to seeing you again. thank you again!!!!!

8/10 Good

Garrett

Business traveller
Liked: Cleanliness, staff & service
Nice rooms with comfortable beds.
Stayed 7 nights in Jan 2024

8/10 Good

Thomas, MORRIS

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Very clean. Very affordable. I was going to stay only one night on a drive to New York, but ended up staying three nights because I had the time and needed the rest. I highly recommend.
Stayed 1 night in Dec 2023
Response from vettebell48 on 17 Feb 2024
thank you truly hope that you were comfortable and got to rest plenty.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and quiet. Very large rooms, will definitely stay there again
Stayed 2 nights in Jan 2024

8/10 Good

Jay

Stayed 1 night in Jan 2024

2/10 Terrible

Amanda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Uri

Stayed 1 night in Dec 2023
Response from vettebell2023 on 28 Dec 2023
thank you for the 5 out of 5 review . i strive to do my best for the guest. please visit us again.

2/10 Terrible

Tabetha

Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean
Stayed 1 night in Dec 2023
Response from vettebell2023 on 28 Dec 2023
thank you mary! i'm glad that you enjoyed your stay with us. please visit us again.

6/10 Okay

Pamela

Disliked: Staff & service

4/10 Poor

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from vettebell2023 on 28 Dec 2023
thank you for the 10 out of 10 review. if you feel that we can improve in any area,please let me know.

8/10 Good

Jodie

Stayed 1 night in Nov 2023

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Joalyce

Stayed 1 night in Nov 2023

6/10 Okay

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Breakfast trimmed to only carbs. Coffee was coloured water...
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great check in staff
Staff when checking in was amazing. Next day was told my service dog couldn’t be in area by coffee/ food . Guy kept watching us . Made us extremely uncomfortable. Including my son. Made son feel unsafe . Noticed mold underneath paint in bathroom shower facing forward in corner when showering. Guests were smoking weed inside hotel and outside. Strong odor when walking in and in halls .
Stayed 1 night in Nov 2023

6/10 Okay

Rose

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Their breakfast has a lot to be desired. They don’t have tea bag for hot tea. They offer the same items for breakfast every morning we was there. Booked through hotel.com and was charged in June when we booked so when they charged us again it took awhile to get them straightened out on what they did to get a refund.
Stayed 2 nights in Nov 2023

6/10 Okay

Doug

Stayed 1 night in Nov 2023
Response from vettebell2023 on 28 Dec 2023
i appreciate the review. what do you feel that we can do to improve and what areas. please let me know.

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Brian

Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had the pleasure of staying at this hotel several times, and it's consistently been a fantastic experience. The staff is friendly and attentive, the rooms are huge and comfortable, and the location is perfect. I highly recommend it for a reliable and enjoyable stay.

8/10 Good

Margaret

Stayed 2 nights in Oct 2023