Exterior

Reviews of Aum Hotel

3 out of 5
Aum Hotel
3/643, Main Road, Puttaparthi, Penukonda, Andhra Pradesh

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

5.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Okay

RATHINA KUMAR

Disliked: Cleanliness
Ok ok
Staffs unnecessarily asking tips as i havent taken any help. A/C was not working and after repeated calls people attended it
Stayed 1 night in Feb 2024

10/10 Excellent

Abhinav

Stayed 2 nights in Nov 2023

8/10 Good

Raghu

Stayed 1 night in Jul 2023

8/10 Good

Sai Ram Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby to Prasanthi Nilayam
Stayed 2 nights in May 2023
Response from Pratap on 18 May 2023
Thank you Sir

6/10 Okay

Alvin

Liked: Staff & service
Disliked: Cleanliness
Needs improvement
Aum Hotel is a small hotel, mostly this will be for pilgrims to Prasanthi Nilayam. Hotel is ok, but it needs updating. The bathroom had water on the floor and it didn’t feel “homely” Breakfast was good, friendly staff but hotel needs to be updated.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2019
Response from Shylaja(MANAGER) on 11 Jan 2020
Thank you for the review score (4)

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
After I walked in to 'my' room without window, without table, etc. and with awful smell, I decided not to stay at this hotel. Despite of my reservation mentioned a free breakfast included, I was told there will be no free breakfast. Maybe there are better rooms and so forth but my experience with this hotel was not pleasant at all.
Stayed 3 nights in Nov 2019
Response from General Manager on 29 Nov 2019
We are extremely sorry for the inconvenience caused. Please book us next time as we are in process of clearing up these issues we assure you a comfortable stay next time.

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, safe and comfortable.
Very pleased that i got a free upgrade for using hotels.com. The deluxe room was spacious and comfortable. Staff were friendly and accommodating. I felt safe and secure as single female traveller. Hotel is conveniently located. My personal feedback for improvement is for the hotel to look into the cleanliness of their bedsheets and service at the restaurant. Overall, it was a good value for money stay for me.
Stayed 3 nights in Jul 2019
Response from Shylaja, Manager on 14 Jul 2019
Thank you so much for you valuable feedback. We will continue to improve our restaurant services.