Pelican Beach

It was an amzing experience and great hotel

I’ve been to Turks with friends and family several times, but this was the first time I rented a beachfront property with concierge service and it was an amazing experience. The concierge service at Long Bay Beach Club coordinated VIP airport entrance and transportation to the villa and we skiped the long line. We also opted for gourmet chef service, and it was a fantastic experience. The villa was impeccably clean, with high-quality towels, shampoo, and all the amenities we could imagine. Housekeeping was included in the price, which is something welcome compared with my previous stays. Something incredible was the direct access to the private beach. The villa has a nice beachfront sundeck and ocean kayaks. The powdery white beach was incredible, like being in heaven. This is an incredibly safe place for ocean sports. We went kite surfing and also hired some jet skis Our concierge did a great job again arranging both activities for us. We will be returning again!

The public areas of the property are aesthetically appealing, featuring a well-maintained swimming pool. Excellent access to the beach with lounge chairs is available. The front desk staff and restaurant personnel are both friendly and accommodating. However, the condition of the rooms is disappointing. The room I occupied lacked soundproofing; noises such as children shouting, footsteps from the upstairs guests, and conversations in the hallway were clearly audible and echoed into the room. Additionally, the room was frequently inhabited by mosquitoes and the cleaning staff never really cleaned and removed this used bar of soap that was left by the prior guests. The final issue occurred on the last night of my stay, when a live cockroach was found in the bathroom. Based on these experiences, I cannot recommend this resort and do not intend to return.