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"Honestly a particular staff is what I will remember about this hotel. Fauzan was the most genuine, sweet and helpful guy I’ve ever encountered at a hotel. Made my stay for sure. The hotel is close to the airport and they will shuttle you there. Room was good, no complaints. My only issue was the restaurant. I found the food terrible which was difficult as there isn’t much in walking distance. Even a store with some snacks would be great. All in all I recommend. "

"Beautiful room w/ private patio at back w/ swing and couch, beside a bubbling brook lined with bamboo trees!"

"The hotel villas and rooms are gorgeous while the foods were not that great. Considering the it's an inclusive resort, it would have been nice to taste the authentic Indonesian flavors instead of a bland taste that is catered toward most westerners. The communication were not great, for example ferry ticket discrepancy (it was quoted for 400K/RT/for 2 ppl but when we got to the ticket place it was for 1 person tix. After several confirmation prior to arrival at the place that it was 400K/RT/ for 2pp. Lost in translation even at the restaurant, we ordered for breakfast my husband got his breakfast and I never got my food. This was due to the mis-understanding with language barrier. It would been helpful if the staffs repeat the order or ask if everything was ok. The place is beautiful but nothing much around it; the nearest restaurant is probably another 30 mins taxi ride. The road is very narrow and windy; but once you get to the resort it is beautiful. "

"the room was nice, the location was good but i dont think the bathroom had been cleaned. also, there were no amenities as advertised, restaurant etc. "

"Overall good experience and facilities "

"Great amenities, wonderful views, and the best staff! "

"Staff recognised us from our stay 3 days back "

"Quiet escape away from the noise to enjoy the nature. The staff was very hospitable, and the accommodations were superb, with an awesome view overlooking the valley. Loved the large balcony deck with the private pool, and the large room with a really comfortable bed to lie in."