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"The hotel was very nice. The staff was very nice, very clean, very cozy. Just a beautiful hotel."

"Superb stay at gorgeous historic hotel in Florence! Interior decor is fabulous, bed extremely comfortable, interesting modern art throughout the hotel. Staff were lovely, welcoming and helpful with suggestions of things to do and where to eat. Also incredible location steps away from Duomo and Ponte Vecchio. I would 100% stay here again! "

"Absolutely wonderful! The staff, the beauty of the building and the decor, the wonderful food and service all wrapped up in the heart of the most magnificient city. "

"Everything was great."

"Everything was wonderful. The staff was so helpful. I didn’t eat breakfast so I don’t know how it was "

"Hotel maravilhoso! Muito bem localizado, limpo, lindo, com funcionários muito educados e prestativos. "

"Staff at front desk and the room "

"Room was spacious and very clean"

"Lovely hotel, clean. Very friendly helpful staff. Our room was upgraded on arrival free of charge."