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"Good AC, friendly staff"

"Great"

"I received a WhatsApp message from the property on the day of my arrival, which has conveniently been deleted, stating that the property didn't have a room available. I didn't see the message until I arrived at the property, but it had asked me to go to another property that cost less, had a less ideal location, and lower reviews. At arrival, they then put my friend and I in a room with one bed that was tiny, *absolutely disgusting*, and was not in the main building. The manager, without prompting, offered to refund this night, which I politely accepted. The next day, we got moved to the correct room, but it did not have any hot water for a shower, so we got moved AGAIN, to another lower quality room without a balcony. One out of the two beds was rock hard so my friend and I ended up having to share a bed. Several days after my stay no refund was issued so I reached out to Hotels.com and the property denied the refund and deleted their WhatsApp message. I've never left a bad review or complained to any service provider before, but this was a terrible experience."

"The room was very nice, the beach was very nice and comfortable. Boat experience highly recommended. Not much to do apart from that. Food options very poor. Staff barely speak English. "

"An all round brilliant hotel - lovely rooms, great location and really helpful staff. They were also really helpful with our baby providing a beautiful cot and helping with baby food. "

"The view is amazing, the cleanliness is good, the room size. I didn’t like the small unlit sign at the road, the dirty driveway is in poor conditions, no visibility on top of the hill plus big potholes, the property sits at a steep angle to the ocean requiring big steps stairs to access the room or the pool. "