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Reviews of La Quinta Inn & Suites by Wyndham Stonington-Mystic Area

2.5 out of 5
La Quinta Inn & Suites by Wyndham Stonington-Mystic Area
349 Liberty St, Pawcatuck, CT

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1002 reviews" "
Rating 8 - Good. 262 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not very comfortable could use new beds
Stayed 1 night in May 2024
Response from La Quinta Stonington- Mystic on 23 May 2024
Thank you, Brenda, for taking time to share your thoughts with us. I am sorry to hear that your stay was not 100% satisfactory. We hope to see you again in your future travels.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This is our “go to” place to stay when we are in the area. Hotel is close to Stonington, Westerly and RI beaches. Pet friendly is a plus too!
Stayed 1 night in May 2024
Response from La Quinta Stonington- Mystic on 23 May 2024
Thank you, Cheryl, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels!

10/10 Excellent

Stacey, Shokan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property several times. The staff is always friendly, it is very clean and convenient for visiting the towns in that area. I highly recommend this hotel.
Stayed 2 nights in May 2024
Response from La Quinta Stonington- Mystic on 20 May 2024
Thank you, Stacey, for staying with us! We appreciate your feedback, and we look forward to seeing you again in your future travels!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from La Quinta Stonington- Mystic on 16 May 2024
Thank you, David, for staying with us! We appreciate your feedback!

8/10 Good

Carolyn, Hamden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean. The elevator is a little wonky, so hold your coffee cup tightly. Doing check in online ahead of time made our late arrival very easy. The same with online checkout. The hotel was great value for money given how expensive other hotels in the area were. It was nice to see quiet hour signs posted around the hotel. Didn't use the gym, but it looked standard and fine. Included breakfast had a good variety of options. Grocery store and gas down the street and 20 minute drive to casino.
Stayed 1 night in May 2024
Response from La Quinta Stonington- Mystic on 7 May 2024
Thank you, Carolyn, for taking time to share your thoughts with us! We appreciate your positive feedback, and we look forward to seeing you again in your future travels!

6/10 Okay

Julio C

Travelled with family
it was a nice decent hotel
Stayed 2 nights in Apr 2024
Response from Priyanca Patel on 29 Apr 2024
Dear Julio,Thank you for taking the time to post a review. We look forward to having you as our guest again in the future.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 30 Apr 2024
Thank you, Kathleen, for staying with us! We appreciate your feedback and look forward to seeing you again in your future travels!

10/10 Excellent

James, Quincy

Travelled with family
Very nice at check in.
Stayed 1 night in Apr 2024
Response from Priyanca Patel on 29 Apr 2024
Dear James, Thank you for taking the time to post a review. We look forward to having you as our guest again in the future.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 25 Apr 2024
Thank you, Thomas, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels!

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was ice cold for an indoor pool, who h my children were very much excited about. Also it's unfortunate that breakfast is done by 9. Alot of people when traveling may sleep until 8-9. I think it should be considered in when choosing What time breakfast should begin and end. The bathroom seemed very outdated with dark brown tiles in the shower . Had to call and ask for additional blankets because there is barely a sheet as a comforter and would not keep anyone warm. Little disappointed in this specific La Quinta.
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 25 Apr 2024
Stacy, I am sorry to hear that your stay was not a satisfactory one. I will share your feedback with our team so that we can work towards making improvements before your next stay.

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Check-in was a breeze and the room was super clean and spacious.
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 23 Apr 2024
Thank you, Marlene, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels to our area!

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family iked the room and breakfast. The gym looked ok .The pool was cold ..my daughter was in for a while my son lasted 15mins .I asked front desk to turn up heat in the pool when guesrs are in it . Front desk said pool is preset .It was school vacation week ? For the price for 1 night of the hotel the pool should be warm .
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 23 Apr 2024
Thank you, Patrick, for staying with us. We appreciate your feedback. We are sorry to hear that you were not fully satisfied with your stay. We hope you will come back again in your future travels.

10/10 Excellent

Christina, Malden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly! Check in was a breeze. The property and rooms were clean. The beds were comfortable. Really enjoyed the Dove products in our bathroom. The hotel is on a main road so youll hear some of the night time traffic but not too bad. Parking was easy. It's located near a Dunkin and McDonalds. Would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from La Quinta Stonington- Mystic on 23 Apr 2024
Thank you, Christina, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels to our area!

10/10 Excellent

Tyra, Charlestown

Travelled with family and small children
Liked: Cleanliness, staff & service
Liked the pool except it was a it cold otherwise it was all good
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 20 Apr 2024
Thank you, Tyra, for staying with us. We appreciate your feedback.

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel and staff was great
Stayed 4 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 13 Apr 2024
Thank you, Daniel, for staying with us! We appreciate your positive feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
New
Stayed 1 night in Mar 2024
Response from La Quinta Stonington- Mystic on 4 Apr 2024
Thank you, John, for staying with us! We appreciate your positive feedback!

10/10 Excellent

William, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 2 Apr 2024
Thank you, William, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, freindly service.
Stayed 2 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 26 Mar 2024
Thank you, Catherine, for staying with us! We appreciate your positive feedback!

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Had a great stay. House keeping did a great job
Stayed 4 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 16 Mar 2024
Thank you, William, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels!

10/10 Excellent

Rosalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 11 Mar 2024
Thank you, Rosalee, for staying with us! We appreciate your feedback and look forward to seeing you again in your future travels!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly staff. Clean rooms
Stayed 1 night in Mar 2024
Response from La Quinta Stonington- Mystic on 11 Mar 2024
Thank you, Donna, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Always like to stay here
Stayed 1 night in Mar 2024
Response from La Quinta Stonington- Mystic on 7 Mar 2024
Thank you, Cheryl, for staying with us! We appreciate your feedback and look forward to seeing you again in your future travels!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, the staff was great. We will stay again, when we are back in Connecticut.
Stayed 1 night in Mar 2024
Response from La Quinta Stonington- Mystic on 4 Mar 2024
Thank you, Gary, for staying with us! We appreciate your positive feedback!

8/10 Good

Virna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very family friendly hotel i will definitely reserve a room again
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 26 Feb 2024
Thank you, Virna, for staying with us! We appreciate your feedback!

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 26 Feb 2024
Thank you, Barry, for staying with us! We appreciate your positive feedback!

6/10 Okay

Hugh

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast here is extremely lame comparing other places we have stayed. Don't stay for breakfast coffee is awful. Room has 1980 toilet sitting on the floor instead of standard 16.5 17 inch toilets of today. Bathtub rounded bottom is really hard to stand in and take shower. This chain really needs to rethink these rounded bottom tubs.the surround was a mess and ugly lol. The room space is not fully utilized. A large area of the room was out of place with no furniture. Rather odd. We reserved executive and received standard cheap. Location of hotel is good. It's quiet. Ice machines not functional anywhere in hotel. Noise transfer is intense. Fridge froze everything we put into it.
Response from La Quinta Stonington- Mystic on 24 Feb 2024
Thank you, Hugh, for taking time to share your thoughts with us. I am sorry to hear that your stay was not 100% satisfactory. Please rest assured that we will work towards making improvements before your next stay with us.

2/10 Terrible

Michael

Travelled with partner
The desk clerk was not happy that we booked through Expedia when we checked in and he gave us a poor room right next to the elevator and across from the laundry / housekeeping room. The room did not have a working heater and I believe the clerk knew this before selecting that particular room for us. Rather than repack our clothes and move to another room which who knows what issues would come with that room, we got two blankets and toughened it out for the entire duration. It was not a good experience and the breakfast was terrible too.
Stayed 4 nights in Feb 2024
Response from La Quinta Stonington- Mystic on 24 Feb 2024
Michael, I am terribly sorry for any confusion you may have had experienced during your stay. We happily accept Expedia reservations every day. All of our rooms with 2 queen beds are set up the same way. We would have been more than happy to give you a different room if the location of the one you checked into was not to your liking, and you felt that the heat wasn't working properly. Our staff works hard to make sure every guest has a great stay. Again, we are sorry that your stay was not 100% satisfactory.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 22 Feb 2024
Thank you, Barry, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here and great view!
Love it here very nice staff clean they like my GS … and have a fabulous workout room! Cheers!
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 21 Feb 2024
Thank you, Barry, for choosing La Quinta Stonington- Mystic for your lodging needs! We look forward to seeing you again in your future travels!

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 21 Feb 2024
Thank you, Barry, for choosing La Quinta Stonington- Mystic for your lodging needs! We look forward to seeing you again in your future travels!

10/10 Excellent

Tina and Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet great. Has a pool. Great location.
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 19 Feb 2024
Thank you, Tina and Scott, for taking time to share your thoughts with us! We appreciate your positive feedback, and we look forward to seeing you again in your future travels!

4/10 Poor

Marianne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bedroom was well worn. The bathroom needs attention. The shower was well worn and leaked onto the floor. The tile which stops it from leaking was broken. Tile coming off wall. Shower seat had two cuts in it.
Stayed 2 nights in Feb 2024
Response from La Quinta Stonington- Mystic on 19 Feb 2024
Marianne, we're sorry to hear that your stay was not a satisfactory one. I will share your feedback with our team so that we can work towards making improvements before your next stay. Thank you for sharing your feedback.

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool/Breakfast
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 19 Feb 2024
Thank you, Victor, for choosing La Quinta Stonington- Mystic for your lodging needs! We appreciate your positive feedback!

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you! Happy your staff are pleasant with all of my requests … they work very hard around here! Cheers!
Stayed 2 nights in Feb 2024
Response from La Quinta Stonington- Mystic on 19 Feb 2024
Thank you, Barry, for staying with us! We appreciate your feedback and look forward to seeing you in your future travels!

8/10 Good

Antoinette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 17 Feb 2024
Thank you, Antoinette, for staying with us! We appreciate your feedback!

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, breakfast good, room and bathroom need a little attention.
Stayed 2 nights in Feb 2024
Response from La Quinta Stonington- Mystic on 12 Feb 2024
Thank you, Philip, for staying with us! We appreciate your feedback!

10/10 Excellent

Price

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!!
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 5 Feb 2024
Thank you, Price, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 31 Jan 2024
Thank you, Patrick, for staying with us! We appreciate your positive feedback!

10/10 Excellent

William

Stayed 2 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 24 Jan 2024
Thank you, William, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their "quiet" policy. The rooms are clean.
Stayed 2 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 24 Jan 2024
Thank you, Judy, for staying with us! We appreciate your positive feedback!

8/10 Good

Gencia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. It was clean and quiet. I would definitely recommend it! The only problem was that the hotel lost power for some time during the night due to construction or something in the area.
Stayed 2 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 24 Jan 2024
Thank you, Gencia, for staying with us! We appreciate your feedback! We hope you will choose La Quinta again for your future lodging needs!

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfirtable place to stay.
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 20 Jan 2024
Thank you, Sherry, for staying with us! We appreciate your feedback!

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 19 Jan 2024
Thank you, Ashley, for staying with us! We appreciate your feedback!

8/10 Good

Misheashkehdt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is spectacularly clean and smells so good. I have stayed here 4 times and they are always so clean. The staff is friendly as well. Very good management. The only downside to this stay was stink bugs where our towels were stored. One got on my baby. Not really a big deal but just freaked me out. Also I would really like to see some gluten free breakfast options like: cereal, bagels and such. Same with the snacks they offer in the store. More gluten free options. But overall excellent hotel I love it.
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 19 Jan 2024
Thank you, Misheashkehdt, for staying with us. We appreciate your feedback.

6/10 Okay

Chloe

Travelled with family and small children
Liked: Amenities
I asked several times for new towels and trash to be removed but it only happened once during our 5 days. Also the person to the right of our room was smoking a substance because it kept smelling up our room.
Stayed 4 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 17 Jan 2024
Thank you, Chloe, for staying with us. We are sorry to hear that your stay was not 100% satisfactory. We hope that you will give us another chance and choose La Quinta again for your future lodging needs.

10/10 Excellent

Dalila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were friendly and accommodating
Stayed 1 night in Dec 2023
Response from La Quinta Stonington- Mystic on 17 Jan 2024
Thank you, Dalila, for staying with us! We appreciate your positive feedback.

8/10 Good

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Average
Average, minor things.
Stayed 4 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 17 Jan 2024
Thank you, Daniel, for staying with us! We appreciate your feedback!

8/10 Good

Nancy

Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 5 Feb 2024
Thank you, Nancy, for staying with us! We appreciate your feedback!

10/10 Excellent

Ronald, Plainville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 17 Jan 2024
Thank you, Ronald, for staying with us! We appreciate your feedback!

10/10 Excellent

Clark

Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 17 Jan 2024
Thank you, Clark, for staying with us! We appreciate your feedback!