Best Western Plus Pauls Valley Reviews

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Reviews of Best Western Plus Pauls Valley

Best Western Plus Pauls Valley

2509 W Grant Ave, Pauls Valley, OK

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Kevin

1 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

8/10 Good

Judith

10 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Bob

31 Jan 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jan 2024

4/10 Poor

Tammie

Travelled with group

22 Jan 2024

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

There was ice on the ground and no salt or ice melt so I fell getting out of my car. Nobody seemed to care when I reported it. I have a hurt wrist now from it. There was no hot breakfast. Only cereal and muffins which I can’t eat.

Stayed 1 night in Jan 2024

Response from Maranda on 23 Jan 2024

Hello Tammie,Sorry to hear this, due to the weather we had to modify our breakfast. Enjoy the rest of your day!

10/10 Excellent

Joel

29 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2023

Response from Maranda on 23 Jan 2024

Hey Joel,Thank you for taking the time to review your stay. So happy to see you enjoyed your time here, see you soon!

10/10 Excellent

Juan

24 Dec 2023

Liked: Cleanliness

Stayed 1 night in Dec 2023

Response from Maranda on 23 Jan 2024

Thank you Juan for the awesome review. See you again soon!

8/10 Good

David

18 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

Response from Maranda on 20 Dec 2023

Hi David,Thank you for reviewing your stay with us. We hope to see you again next time youre in the area. Make sure you look us up!

10/10 Excellent

Luis

17 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2023

Response from Maranda on 20 Dec 2023

Thank you Luis for the awesome review. If you ever need anything please feel free to reach out anytime! See you soon.

8/10 Good

juan

Business traveller

17 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy on and off from the highway

Stayed 1 night in Dec 2023

Response from Maranda on 20 Dec 2023

Juan,Thank you for taking the time to review your stay, We get a 5 stars out of you on your next stay!

10/10 Excellent

Debbie

Travelled with family and small children

9 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2023

Response from Maranda on 20 Dec 2023

Thanks for the awesome review Debbie, See you soon!

10/10 Excellent

Verified traveller

Travelled with family

20 Nov 2023

Stayed 1 night in Nov 2023

Response from Maranda on 24 Nov 2023

Thank you for such a great review. We hope to see you again soon!

10/10 Excellent

Sarah

Travelled with family

17 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

Response from Maranda on 24 Nov 2023

Hi Sarah,Thank you for the awesome review. We hope you next stay is even better!

8/10 Good

Shaalynn

Travelled with family

16 Nov 2023

Liked: Staff & service, property conditions & facilities

Great staff, hotel could use some cleaning

I was here for 2 nights. Staff was very friendly and check in was fast. However, the hotel was dirty. The stairwell had caked on dirt on every step from the first to the third floor. The stairwell was dirty like this for the entire duration of our stay. My room had stains on the curtains and dirt stains on the floor. The carpet had a sticky feel to it. One one first day, the fire alarms went off and 3 or 4 emergency vehicles rolled up with lights and sirens blaring. They all promptly left a few minutes later. However, I will reiterate again that every interaction that i had with staff was pleasent and they were all extremely helpful. Id stay here again just because of that.

Stayed 2 nights in Nov 2023

Response from Maranda on 17 Nov 2023

Hi Shaalynn,Thank you for your feedback and kind words. Stairwells have since been shanpooed. Again we do appreciate all feedback and hope to see you soon!

8/10 Good

Joseph

12 Nov 2023

Stayed 2 nights in Nov 2023

Response from Maranda on 5 Dec 2023

Thank you for the review Joseph. Have a fantastic day!

10/10 Excellent

Gloria

28 Oct 2023

Stayed 1 night in Oct 2023

Response from Maranda on 17 Nov 2023

Gloria,,Thank you for the awseome review, we hope to see you back here soon!

10/10 Excellent

Keyvia

22 Oct 2023

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Oct 2023

Response from Maranda on 24 Oct 2023

Keyvia,So happy to her you enjoyed your stay with us. Please feel free to reach out anytime with yur hotel needs! See you soon.

6/10 Okay

Kelly

Travelled with family

22 Oct 2023

Liked: Cleanliness, property conditions & facilities, room comfort

It was a good stay Music in lobby was loud Checked out People in parking lot smoking weed

Stayed 1 night in Oct 2023

Response from Maranda on 5 Nov 2023

Thank you for the review Kelly, have a great day.

10/10 Excellent

Shawn

18 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2023

Response from Maranda on 24 Oct 2023

Thank you Shawn for the awesome review. We hope to see you again soon!

10/10 Excellent

Nancy

14 Oct 2023

Stayed 1 night in Oct 2023

Response from Maranda on 17 Oct 2023

Thank you Nancy for such a great score, we hope to see you again soon!

8/10 Good

Dennis

8 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was nice and clean and the staff was friendly. Our only complaint was the clerk that checked us in was new and when I’d ask a question he’d take the phone and go in the back to call someone for help. He wanted me to fill out a form and write down my credit card number, csv # & expiration. That’s illegal for them to keep my cc info except for the last 4 digits. He finally figured it out and didn’t need it. He needs a little more training.

Stayed 1 night in Oct 2023

Response from Maranda on 17 Oct 2023

Hi Dennis, Thank you for your feedback. We appreciate your comments and compliments! We hope to see you again soon.

4/10 Poor

Joey

7 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Honestly nothing the showers need some sort of slip protection I’m 40 years old and had trouble keeping my balance in the shower. Also found 2 roaches on n our room on the first floor

Stayed 4 nights in Oct 2023

Response from Maranda on 7 Oct 2023

So sorry you did not enjoy your stay with us. We will look into these issues, Thank you!

10/10 Excellent

Laura

Travelled with family

4 Oct 2023

Liked: Cleanliness, property conditions & facilities, room comfort

The best motel in the world

Tami the lady that cked my daughter in was so amazing she went above and beyond her jib to make things work out my daughter lost her wallett and i called tami to get things done on line for her to be able to get a safe place to stay i am in ks and my daughter was going back to texas so again thank you so much Tami and thabk you my best western for always taking care of me and my family you are the only place i stay everywhere i travel God Bless you all

Stayed 1 night in Oct 2023

Response from Maranda on 7 Oct 2023

Thank you so much for the amazing review. We are so happy to hear Tammi went above and beyond and we hope to see you both soon!

10/10 Excellent

ANGIE

Business traveller

2 Oct 2023

Liked: Property conditions & facilities

Great pricing!! Clean and nice place to stay.

Stayed 1 night in Sep 2023

Response from Maranda on 7 Oct 2023

Thank you Angie! We hope your next stay with us is very soon!

10/10 Excellent

Verified traveller

30 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Friendly staff and very clean and comfortable stay!

Stayed 1 night in Sep 2023

Response from Maranda on 7 Oct 2023

Thank you so much for the wonderful review. We appreciate your feedback and we hope to see you soon!

8/10 Good

Kelly

14 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was on second floor the noise from the tv under my room was really loud.

Stayed 1 night in Sep 2023

Response from Maranda on 14 Sept 2023

Kelly,I am so sorry for the noise. I would have happily fixed the issue for you if i'd had known. Please always feel free to reach out anytime!

10/10 Excellent

Brian

12 Sept 2023

Stayed 1 night in Sep 2023

Response from Maranda on 14 Sept 2023

Thank you for the great review Brian. You feedback is imporant and appreciated. See you again soon!

10/10 Excellent

Miguel

Business traveller

11 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent breakfast selection every morning.

Stayed 3 nights in Sep 2023

Response from Maranda on 14 Sept 2023

Thank you Miguel for such a great review. We hope to see you back here soon!

8/10 Good

Verified traveller

Business traveller

9 Sept 2023

Liked: Property conditions & facilities, room comfort

Check in was ok She was on a personal phone call she I arrived and continued on phone call for a few minutes.

Stayed 1 night in Sep 2023

Response from Maranda on 14 Sept 2023

I would like to apologize on behalf of the front desk attendant. Full attantion should have been on you. I hope you do consider staying with us again soon. Please feel free to reach out anythime.

10/10 Excellent

April

4 Sept 2023

Stayed 2 nights in Sep 2023

Response from Maranda on 5 Sept 2023

April,thank you so much for the amazing review! We hope to see you next time you are in the area.

8/10 Good

Verified traveller

1 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2023

Response from Maranda on 5 Sept 2023

Thank you for the review, hope to see you again soon!

10/10 Excellent

Simon

16 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 1 night in Jul 2023

Response from Maranda on 17 Jul 2023

Thank you for the awesome review Simon!Hope to see you again soon.

10/10 Excellent

Adyrenes

Travelled with family

5 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel good prices friendly staff

Stayed 1 night in Jul 2023

Response from Maranda on 7 Jul 2023

Adyrenes,Thank you for taking the time to review your stay with us. We appreciate the feedback and hope to see you again, next time you are in the area.Have a great day!

6/10 Okay

Anthony

Travelled with family

26 Jun 2023

Liked: Staff & service, room comfort

Stayed 2 nights in Jun 2023

Response from Maranda on 28 Jun 2023

Anthony,I do apologize your stay wasnt great. We hope to see you again with a better experience!

10/10 Excellent

Marili

Travelled with family

4 Jun 2023

Liked: Room comfort

Rooms look dirty carpet really dirty

Stayed 1 night in Jun 2023

Response from Maranda on 4 Jun 2023

Hello Marili,Thank you for the feedback, however we just shapooed our carpets and hallways. They are not dirty. Have a fantastic day.

8/10 Good

Gloria

Travelled with family and small children

4 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Maranda was on top of her guest!! Other staff as well!! Hotel needs more attention to entrances, a bit dirty and outside planters have no plant!

Stayed 2 nights in Jun 2023

Response from Maranda on 4 Jun 2023

Gloria,You were and your family were a delight from the start! Its guests like you that makes this industry great. We hope to see you again soon.

10/10 Excellent

ShaNece

Travelled with partner

27 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were really nice and accommodating!

Stayed 1 night in May 2023

Response from Maranda on 30 May 2023

ShaNece,Thank you so much for the awesome review! We value your feedback and hope to see you again soon.

10/10 Excellent

James

30 Apr 2023

Stayed 14 nights in Apr 2023

Response from Maranda on 4 May 2023

Thank you James for the review, please reach out if you ever need anything!

10/10 Excellent

Joshua

Travelled with family and small children, Business traveller

30 Apr 2023

Liked: Cleanliness, property conditions & facilities

Nice and clean

Stayed 1 night in Apr 2023

Response from Maranda on 4 May 2023

Joshua,Thank you for the awesome review, we are happy to hear you enjoyed your stay. We will see you again soon!

10/10 Excellent

Sandra, Maud

28 Apr 2023

Stayed 2 nights in Apr 2023

Response from Maranda on 18 May 2023

Thank you Sandra for the great review! See you again soon.

6/10 Okay

David

21 Apr 2023

Stayed 1 night in Apr 2023

Response from Maranda on 22 Apr 2023

Hey David, Thank you for the review, please feel free to reach out to discuss any issues that you had. We hope to see you again soon!

10/10 Excellent

Sandy

Travelled with family

19 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2023

Response from Maranda on 19 Apr 2023

Sandy,Thank you for the perfect score! We hope to see you soon.

10/10 Excellent

James

17 Apr 2023

Stayed 14 nights in Apr 2023

Response from Maranda on 18 Apr 2023

Thank you James for the awesome review, we apperciate your feedback.

10/10 Excellent

Steven

16 Apr 2023

Stayed 1 night in Apr 2023

Response from Maranda on 12 May 2023

Hey Steven,Thank you for the review, see you again soon!

8/10 Good

Lorenzo

16 Apr 2023

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Apr 2023

Response from Maranda on 12 May 2023

Thank you for the review Lorenzo, hope to see you again soon.

10/10 Excellent

Clay

14 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Response from Maranda on 5 May 2023

Thank you for your feedback and great score! Happy to see you enjoyed your stay, see you again soon.

10/10 Excellent

Allan, McPherson

Travelled with partner

13 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Courteous staff, clean, great breakfast!

Stayed 1 night in Apr 2023

Response from Maranda on 14 Apr 2023

Allan,Thank you so much for the awesome review, so happy to hear you enjoyed your stay with us! Please feel free to reach out anytime and we hope your next stay is just around the corner.

10/10 Excellent

Verified traveller

Travelled with family

11 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2023

Response from Maranda on 11 Apr 2023

Thank you for the great review, we hope to see you again soon!

8/10 Good

Darryl

7 Apr 2023

Stayed 1 night in Apr 2023

Response from Maranda on 9 Apr 2023

Thank you for taking time to review your stay with us, you feedback is very important. Please feel free to reach out anytime for any room needs.

10/10 Excellent

Alice

Travelled with family

25 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New build. Clean. The refrigerator didn’t work and there wasn’t a hair dryer. It had an EV charger in the parking lot that was impressive.

Stayed 1 night in Mar 2023

Response from Maranda on 29 Mar 2023

I am so sorry the amenities in the room did not work, but looks like you did enjoy your stay overall. I will definitely check those refrigerators to make sure the are all properly working. We hope to see you again soon!

10/10 Excellent

Chris

20 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is good. Receptionist was very friendly and helpful.

Stayed 1 night in Mar 2023

Response from Maranda on 21 Mar 2023

Thank you for the awesome review Chris. We try very hard to give the best service possible, see you again soon!