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Ostal Pau Université - Sure Hotel Collection by Best Western

2.5 star property
Travelers find a peaceful garden retreat at this hotel near Palais de Sports de Pau, with shopping convenience and salon services all in one location

Choose dates to view prices

Ostal Pau Université - Sure Hotel Collection by Best Western offers relaxation and convenience near Palais de Sports de Pau. Enjoy the on-site shopping mall, garden, and hair salon. Free in-room WiFi and luggage storage ensure a hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is ₹7,155
₹8,121 total
includes taxes & fees
30 May - 31 May

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 6.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day.
Cots (infant beds) are available for EUR 6.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6.90 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Ostal Pau Université - Sure Hotel Collection by Best Western pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Ostal Pau Université - Sure Hotel Collection by Best Western?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Ostal Pau Université - Sure Hotel Collection by Best Western on 30 May 2026 start from ₹7,155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ostal Pau Université - Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Ostal Pau Université - Sure Hotel Collection by Best Western?

Check-in start time: 4:00 PM; check-in end time: 9:00 PM.

What time is check-out at Ostal Pau Université - Sure Hotel Collection by Best Western?

Checkout is at 10:30 AM. Late checkout is available for EUR 30 (subject to availability).

Where is Ostal Pau Université - Sure Hotel Collection by Best Western located?

Located in Le Hameau, this hotel is within 2 mi (3 km) of Palais de Sports de Pau, Zenith de Pau and Hippodrome de Pau. Palais Beaumont and Boulevard des Pyrenees are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 101 out of 295 reviews
Rating 8 - Good. 146 out of 295 reviews
Rating 6 - Okay. 39 out of 295 reviews
Rating 4 - Poor. 9 out of 295 reviews
Rating 2 - Terrible. 0 out of 295 reviews

Reviews

Verified

10/10 Excellent

Simonida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and attentive
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The three ladies, one from Peru, one from Paris, and one from George were very nice to me. I hope to stay here again--breakfast was also great!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Flavien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was smoking hot
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mariama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour excellent rien à dire pour notre etape
Stayed 1 night in Apr 2026
Verified

6/10 Okay

SOPHIE

Liked: Cleanliness, staff & service
Hôtel en cours de restauration, ce qui est nécessaire, propre, petit dej agréable et simple.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities
Personnel très réactif
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, amenities
Oui Oui
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

marie Laurence

Liked: Cleanliness, staff & service, amenities
Très bon accueil, bien placé.petit déjeuner sympa.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Franck

Liked: Staff & service
Disliked: Cleanliness, amenities
Le lit grince. Le matelas a des bosses. La salle de bain est sale. Les joints sont marrons. Le bruit d'une machine qui s'est déclenché toute la nuit. Bref. Je ne reviendrai pas dans cet hôtel.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Elodie

Liked: Cleanliness, amenities, property conditions & facilities
Tout etait parfait
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Heikki

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ahdas aamiaishuone, rajoitettu valikoima. Kulunut ja epäsiisti sisustus
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Pierre-Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super rapport qualité prix Parfait pour une étape entre 2 routes
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities

Bruyant mais correct

Séjour correct. L accueil est très bien mais pas ouvert en permanence. La chambre est assez sommaire. Le petit déjeuner est ok. A revoir : l isolation phonique, car je me suis réveiller pensant que mon alarme (en vibreur) sonnait, et c était apparemment la chambre d à côté.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Heico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer, Lage und Parken waren gut
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ha estado muy bien y la atención es magnífica
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Hotel a las afueras

Hotel a las afueras de la Ciudad
Stayed 1 night in Jul 2025
Verified

4/10 Poor

nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dommage

Hygiène limite Très mal isolé Petit dej restreint
Stayed 1 night in May 2025
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

accueil

très bon accueil
Stayed 1 night in Apr 2025
Verified

8/10 Good

michel

Liked: Cleanliness
Hélas mauvaise insonorisation de la chambre 222. Si votre voisin ecoutes la radio ou la Tv jusqu'à 1h du mat!!!! C est un problème. Sinon bien
Stayed 1 night in Feb 2025
Verified

8/10 Good

Christophe

Liked: Property conditions & facilities, room comfort
Petit dej léger
Stayed 2 nights in Jan 2025
Verified

8/10 Good

nathalie

Liked: Staff & service

Juste correct

Bien au premier abord mais finalement les joints de la vitre sur la baignoire sont sales Dommage Salle petit déjeuné dans l entrée bof Personnel très agréable et accueillant
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literie propre et confortable Le personnel est tres accueillant et de bon conseil
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nickel

Acceuil sympa et professionnel. Chambre propre et agreable. Bonne adresse pour les deplacements professionnels
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jhony

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel très confortable, le personnels très sympathique, petit déjeuner complet, les chambres très confortable. Je recommande les yeux fermés, et bien sur je reviendrai.
Stayed 1 night in Aug 2024