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3.8
Good
Rating 5 - Excellent. 23 out of 81 reviews
5 - Excellent 28%
Rating 4 - Good. 37 out of 81 reviews
4 - Good 46%
Rating 3 - Okay. 9 out of 81 reviews
3 - Okay 11%
Rating 2 - Poor. 7 out of 81 reviews
2 - Poor 9%
Rating 1 - Terrible. 5 out of 81 reviews
1 - Terrible 6%

3.7/5

Cleanliness

4.3/5

Staff & service

3.2/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff, great value
Stayed 1 night in Sep 2020

1/5 Terrible

Stayed 4 nights in Dec 2019

3/5 Okay

Travelled with family
Basic and reasonable vfm
Basic but reasonable value for money - although they insisted they had not been paid by Hotels.com and we had to pay again.
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small, breakfast had plenty of choices. Unfortunately one member of staff didn’t acknowledge the happy hour offer on our bill and refused to discuss it.
Stayed 5 nights in Mar 2019

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very very central which was our main concern and hotel merino definitely delivered! The locker space for our skis was excellent and very close to our room. Fresh towels every morning and breakfast was standard enough!
Stayed 7 nights in Mar 2019