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Reviews of Best Western Parsons Inn

2.5 out of 5
Best Western Parsons Inn
101 Main Street, Parsons, KS

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 221 reviews" "
Rating 8 - Good. 70 out of 221 reviews" "
Rating 6 - Okay. 31 out of 221 reviews" "
Rating 4 - Poor. 19 out of 221 reviews" "
Rating 2 - Terrible. 6 out of 221 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was quiet. Breakfast was decent. The bed linens were old and worn. We had an issue getting more towels and that was unlike anything I’ve experienced before. I wouldn’t book here again.
Response from nilesh. on 22 May 2024
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your feed back allow us to improve and provide superior service .Your satisfaction is important to us and we hope you will give us another chance and stay with us again

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s a small town, so our expectations were not very high, but it was still absolutely shocking to find the only way upstairs was UP STAIRS!
Stayed 1 night in Apr 2024
Response from Nilesh. on 1 May 2024
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from nilesh on 17 Mar 2024
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and the room was nice.
Stayed 1 night in Feb 2024
Response from nilesh. on 14 Feb 2024
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

4/10 Poor

James

Stayed 1 night in Dec 2023
Response from nilesh. on 14 Dec 2023
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the Hwy 400. Eating places a short distance away. Great place to stay traveling through.
Stayed 1 night in Nov 2023
Response from nilesh on 14 Dec 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice quiet clean room
Stayed 1 night in Oct 2023
Response from nilesh. on 12 Oct 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bring Pillows
Everything about the stay was good except the pillows. they were small and lumpy and made it difficult to get comfortable
Stayed 1 night in Sep 2023
Response from Nilesh. on 28 Sept 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treys travels
Cleanliness is #1. Newer furniture. Not run down. Pleasent room. Good tv cable. Price is good Stay here!
Stayed 1 night in Aug 2023
Response from Nilesh. on 2 Sept 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

6/10 Okay

jessica

Liked: Staff & service
Disliked: Amenities
In 3 minutes it took to check out and go back to room for something maid just made bed and maybe a clean or refilled used towelwithout changing sheets and called it good for next guest- I wonder how many times the sheets I slept on were charged prior to me sleeping in bed if at all.
Stayed 1 night in Aug 2023
Response from Nilesh. on 1 Sept 2023
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. We remember that you checked out and left hotel and come back after some time that you forget something so we let you back in and our housekeeper working here for long time so they move fast. Also you see her working. If what you say is true you will be at the front desk after the check inn and not after you enjoyed your stay.

10/10 Excellent

Angelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 1 night in Aug 2023
Response from Nilesh. on 6 Aug 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Nilesh. on 6 Aug 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

6/10 Okay

Eric

Stayed 1 night in Jul 2023
Response from Nilesh. on 29 Aug 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jul 2023
Response from Nilesh. on 31 Jul 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Thomas

Stayed 1 night in Jul 2023
Response from nilesh on 28 Jul 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

4/10 Poor

Connie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I spoke with Expedia on the phone to change the reservation dates. They sent me an updated itinerary. But when I was ready to check in Best Western notified me they didn't receive any change in dates. Miscommunication somewhere. I WAS able to get a room for the night.
Stayed 1 night in Jun 2023
Response from Nilesh. on 20 Jun 2023
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Yes you are right we still didn't receive your reservation to Best western we can see your reservation in expedia so front desk staff check you in. Your satisfaction is important to us and we hope you will give us another chance and stay with us again.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from nilesh. on 18 Jun 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nothing special about this hotel. We wee on route home and this was a half way point so we decided to stay overnight. As we checked in, we could hear extremely loud noise from next door property. Room was average, nothing special. What was extremely disappointing was the breakfast. We were the first ones at breakfast and all the hot food was lukewarm. They had cereal but no milk. You would think that being the first ones at breakfast, you would get hot food. If we are ever in the area again, we will bypass this hotel.
Stayed 1 night in Jun 2023
Response from nilesh. on 14 Jun 2023
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again.

10/10 Excellent

Jacob

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortablr
Stayed 1 night in Apr 2023
Response from Nilesh. on 15 Apr 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small town hotel
One of three brand name hotels in Parsons. Not a bad place to stay. It’s not as nice as the Holiday Inn but it worked. The front desk was friendly and fast. We left early so didn’t experience breakfast.
Stayed 1 night in Apr 2023
Response from Nilesh. on 12 Apr 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Shea

Stayed 1 night in Apr 2023
Response from Nilesh. on 2 May 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel is an excellent value. Everything about it is top notch. We have stayed here many times over the years and will continue to do so.
Stayed 3 nights in Mar 2023
Response from Nilesh. on 27 Mar 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

6/10 Okay

Larry

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
bed was not changed had to call management to change bed linens.
Stayed 1 night in Mar 2023
Response from Nilesh. on 21 Mar 2023
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again.

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Nilesh. on 19 Mar 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all clean and friendly. Breakfast was fantastic!!!
Stayed 1 night in Mar 2023
Response from Nilesh. on 6 Mar 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Brad

Stayed 2 nights in Feb 2023
Response from Nilesh. on 10 Mar 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean easy parking and friendly staff.
Stayed 2 nights in Feb 2023
Response from nilesh. on 7 Feb 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Nilesh. on 6 Mar 2023
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Kathy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Good
1st impression poor as I was greeted by a dog sniffing and following me thru the lobby. Linens on bed are quite worn and need replaced. Breakfast buffet was wonderful, neat and clean and coffee was amazing. Room was very, very clean.
Stayed 2 nights in Oct 2022
Response from Nilesh. on 24 Oct 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again. We did talk to the dog owner sorry for the inconvenience.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long days rest
Nice place to stay. Clean and comfortable. The parking is small and not big enough for a trailer to park if you have one. Close to food and entertainment.
Stayed 1 night in Sep 2022
Response from Nilesh patel. on 17 Sept 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Nilesh. on 11 Sept 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 3 hotels in this sleepy little community and I was very impressed with this one. The rest of the town seems to be shutting down with so many businesses closed but this motel is ready and waiting for you to visit. It is extremely clean and elegant. The pool area is beautiful and breakfast was great. You won't go wrong if you book here.
Stayed 1 night in Jul 2022
Response from Nilesh. on 18 Jul 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff quiet atmosphere easy to relax
Stayed 2 nights in Jul 2022
Response from Nilesh. on 18 Jul 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

6/10 Okay

Christine, Wichita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The pool was nice. Housekeeping was very friendly, breakfast server was helpful and friendly. Unfortunately the front desk help was rude, very short, we did not feel welcome by them.
Stayed 1 night in Jun 2022
Response from nilesh on 27 Jun 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place on the edge of town, easy in and out, had a pool, workout room, breakfast and my room was perfect. Good places to eat, everybody I met was friendly.
Stayed 2 nights in Jun 2022
Response from nilesh. on 18 Jun 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff was amazing! They changed us to a ground floor room when they saw my 97 year old grandma. The breakfast was decent. I wish some of it would have been a little fresher but I also caught the tail end of it. The o my other complaint was that it smelled musty when we walked in our room. We could also smell it when walking down the hall in the morning when the room doors were open for cleaning so I know it was more than just our room. Overall it was a good stay!
Stayed 1 night in May 2022
Response from Nilesh patel. on 11 Jun 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was clean that’s the main thing. We checked in late evening and she was really slow. Our tv didn’t work, but she did come right up and fixed it.
Stayed 1 night in Apr 2022
Response from Nilesh. on 2 May 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Jeffry

Stayed 1 night in Apr 2022
Response from nilesh patel. on 15 May 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

6/10 Okay

Glenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Nice for where you are. Just a good place to stay while passing through Kansas.
Stayed 1 night in Mar 2022
Response from nilesh. on 10 Mar 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortables beds and clean room
Stayed 1 night in Mar 2022
Response from Nilesh. on 6 Mar 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Clean and quiet
Stayed 1 night in Jan 2022
Response from Nilesh. on 22 Jan 2022
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

6/10 Okay

Sheridan

Business traveller
Disliked: Staff & service, room comfort
Unexpectedly bad service
I asked where the elevator was he motioned down the hall. (There is no elevator) I booked a double and ended up in a single that I had to end up sharing with my work mate. Hotel is dated. Stay at the holiday inn
Stayed 1 night in Jan 2022
Response from Nilesh. on 7 Jan 2022
Thank you for staying with us. Please check your reservation you reserved 1-Queen bed so we provided 1-queen if you need 2-Queen bed you should have contacted front desk we will be glad to change it for nominal extra charge and while reserving room you might be aware that we dont have elevator the front desk staff showed you stairs.

10/10 Excellent

Steven, Shell Knob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2021
Response from nilesh on 20 Dec 2021
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and peaceful
Stayed 3 nights in Dec 2021
Response from Nilesh. on 6 Dec 2021
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neutral
Stayed 1 night in Nov 2021
Response from Nilesh. on 2 Dec 2021
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff.
Stayed 2 nights in Nov 2021
Response from Nilesh. on 29 Nov 2021
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and quiet - great job!
Stayed 1 night in Oct 2021
Response from Nilesh. on 15 Oct 2021
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Oct 2021
Response from Nilesh. on 13 Oct 2021
Thank you for staying with us I'm glad you had a good stay with us and hope you return again.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021