Search Hotels Near Park West Village, Raleigh

"It was a decent stay. We had 2 kids with us and stayed 4 nights, with no issues or complaints about anything. Breakfast was what it say complimentary, but at least there were some choices. My kids enjoyed that there was a waffle maker. Overall we had a good stay and would recommend this place to friends or family for the cleanliness and the affordability. "

"At check-in staff member was rude at check in and didn’t provide any information about anything. There wasn’t any conditioner in the bottle "

"This was a horrible experience!!! There was no power from when I checked in until I checked out the next morning. They didn’t want to give any refunds. I had to order food and it just sat at the front desk with no one even letting me know it was there. I won’t be back."

"The check in process was easy and the hotel was clean, well appointed, and close to the airport. "

"The problem wasnt with Sonesta its with expedia. Hotel lost power n had 2 fire alarms go off, fire dept came twice. Some of the hotel had no tv or internet, some had no ac. The door to room wouldn't clise and was in the licked position but was opened. We had to switch hotels as we didn't feel safe. We did not spend 1 night there. Expedia basically refused to refund us, hung up on me, told me it was my problem. I will never use Expedia ir recommend them. Hotel staff was very nice at this hotel. I understand it was not their fault that they had no power but we had to find another place to stay and im being charged for two hotel stays"

"This hotel needs a complete renovation. The carpet in the hallway was loose and a danger to any elderly person walking on it. The bedroom had a distinct unpleasant smell and the carpets were stained. After just a few minutes in the room we realized that we could not stay ay this hotel. The person at the front desk did allow us to cancel and receive a full refund."

"Left Kindle in room after check out. Hotel staff called and we agreed to ship it due to distance. Never received item. Lobby was closed at inconvenient times. Kiosk available but took a long time to connect. "

"Nothing to eat. Very cold coffee."

"It was awesome!"