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Reviews of Northern Lights Inn

2.5 out of 5
Northern Lights Inn
1113 S 4th Ave, Park Falls, WI

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 101 reviews" "
Rating 8 - Good. 28 out of 101 reviews" "
Rating 6 - Okay. 17 out of 101 reviews" "
Rating 4 - Poor. 9 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and quaint hotel - excellent customer service.
Stayed 8 nights in May 2024
Response from GINGER on 25 May 2024
THANKS, PLEASE COME AGAIN, BE SAFE GINGER

6/10 Okay

David A

There was a broken window. So we could not open it. Yet there were rooms on our floor that weren’t occupied. Why give us this one. Plus toilet wouldn’t stop running. Little disappointed
Stayed 1 night in May 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Clean and a small complimentary breakfast.
Stayed 1 night in Mar 2024
Response from GINGER on 21 Mar 2024
THANKS AND COME AGAIN GINGER

10/10 Excellent

cheri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious the beds were amazing slept like a baby in fact the baby slept all night long Nice pool to swim in and hot tub Staff was so very nice We will be back
Stayed 2 nights in Feb 2024

8/10 Good

Karen

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Ok stay
The room and facility itself were not bad, cozy rustic Northwoods charm. The significant negatives were the shower head, it was more a nozzle that felt like a llama spit on me for the brief duration i could stand to shower under it. The room doors have huge gaps under them, so any noise outside the room was amplified. There also was a huge bitter cold draft coming from the windows, but no ability to change thermostat to keep myself or my kids warm overnight.
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Convenient location. Near tuscobia trailhead. Restaurants close by. Nice room.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Older But Quiet and Comfortable
Wife and I stayed one night. Older hotel, but overall it was quiet and we slept well. Staff was nice and room was clean. Nice option to stay at if are in Park Falls.
Stayed 1 night in Dec 2023

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty and a pleasant stay

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from MARY on 13 Nov 2023
GLAD YOU HAD A GOOD STAY.THANK YOU FOR STAYING AT NORTHERN LIGHTS INN.HOPE TO SEE YOU AGAIN.

10/10 Excellent

Jamie, Ingleside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am going to stay at this motel again.
Stayed 2 nights in Oct 2023

8/10 Good

Frederick

Travelled with family
Liked: Staff & service
Check in was easy and we were given direction on the layout of the facility and amenities. The room was fine except the carpet seemed worn and dirty. There was a wet used bar of soap left in the shower and no coffee pot for the coffee maker. Coffee in the lounge area was excellent! We were there for one night and beds were clean and comfortable and we wouldn’t hesitate to stay again.
Stayed 1 night in Sep 2023

4/10 Poor

Tod

Disliked: Cleanliness, property conditions & facilities
Limited opportunities in Park Falls. Property is 15 or more years aged and leaves limited expectations. Bed very much in need of replacement at least 5 years ago. Breakfast was coffee and a donut. Not what a diabetic needs.
Stayed 1 night in Sep 2023

4/10 Poor

Kim

Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was friendly. There was an attached restaurant, that had good food.
Stayed 2 nights in Sep 2023

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pocket door for the bathroom was stuck and very hard to close. Motel 6/8 place for double the price Looked sketchy on the outside & it was as well on the inside. Side entrance didn't require a card entry..always open. Should have read all the reviews b4 booking.
Stayed 1 night in Aug 2023
Response from GB on 28 Aug 2023
SUSAN WE ARE SORRY FOR THE INCONVENIENCE WITH YOUR STAY. HAVE A GREAT DAY, AGAIN WE ARE SORRY.

4/10 Poor

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
KEEP GOING
Hotel was run down, had a musty moldy smell to the room that punched you immediately upon opening the door. Not enough working outlets for phone charger, cpap machine and a small fan. Bathroom door didn't close, as well as the main door to the room, you had to slam it to ensure that the door was closed. The website advertises the swimming pool is open 24hrs. With no lifeguard on duty, when we checked in, we had been driving all day in 100 degree heat looking for a nice dip in the pool only to be told the pool was closed!! When we mentioned what the website said, we were told "well the pool is closed but will be open in the morning".
Stayed 1 night in Aug 2023
Response from ginger on 25 Aug 2023
erica, we are sorry you were dissatisfied with your stay. pool was down do to accident in pool. again accept our apology. sorry

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff hotel and restaurant staff! While the pool was out of service our second night, we had alot of fun bowling at the connected lanes. Breakfast was adequate but could use a couple tables. Good restaurant for breakfast right next door. Will definitely stay again when in the area!
Stayed 2 nights in Aug 2023

10/10 Excellent

cheri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds nice big rooms pool and bowling Delish pizza
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service
Owner needs to improve the way the front entrance looks to improve curbside appearance.
Stayed 1 night in Jul 2023

4/10 Poor

Krista

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is smelly, our carpet had cigarette burns in it, the shower curtain had black dirt like some greasy hand prints on it, the toilet was disgusting, the outlets were loose so anything plugged in would fall out, the first night asked to front desk if we could have extra pillows as the beds only had one for each person and was told what was in the room was what they have.
Stayed 3 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Clean and comfortable updated bedroom area.
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Convient, clean , liked the pool and hot tub
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
The location and staff were very nice. The hotel could definitely use a little touch up and care, but everything worked fine. We enjoyed the pool and bowling alley, and would stay there again.
Stayed 2 nights in Jun 2023
Response from geb on 20 Jun 2023
thank you much for your review , we appreciate the review. thanks again gb

6/10 Okay

david

Travelled with family
Price foe the quality
Stayed 1 night in Jun 2023
Response from geb on 20 Jun 2023
thanks very much we appreciate comments. thanks again gb

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
the swimming pool wasgood
Stayed 1 night in Jun 2023

10/10 Excellent

Dale

Stayed 1 night in Jun 2023
Response from MARY on 18 Jun 2023
THANK YOU,GLAD YOU HAD A GREAT STAY.

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from geb on 20 Jun 2023
thanks very much for your review we appreciate your comments, thanks again gb

4/10 Poor

Jesse

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Kid poop in the pool.
Stayed 1 night in Apr 2023
Response from front desk on 26 Apr 2023
As soon as complaint came in our maintenance was called in, and the pool was inspected. There was no feces in the pool, it was a snarl of hair and it was quickly removed.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. From check in, cleaning staff, attached bar and restaurant; everyone was helpful and nice.
Stayed 1 night in Apr 2023

10/10 Excellent

Kasey

Liked: Staff & service
Stayed 1 night in Mar 2023
Response from MARY on 20 Mar 2023
KASEY,THANK YOU FOR STAYING AT NORTHERN LIGHTS INN.HOPE TO SEE YOU AGAIN!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called on Friday to change the reservations to only Sat but they were not. I was charged for Friday night. However, the front desk working Saturday, fixed it for me & refunded the Friday night error
Stayed 1 night in Mar 2023
Response from GB on 19 Mar 2023
THANK YOU I WAS GLAD TO HELP YOU. GINGER HAVE A GREAT DAY.

10/10 Excellent

troy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location to sled trails
Stayed 1 night in Mar 2023

10/10 Excellent

Robert, Cottage Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Thank you!
Stayed 1 night in Jan 2023
Response from skf on 29 Jan 2023
Thank you! See you next time!!!!

6/10 Okay

Adam

Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on ATV trails! Clean and comfy.
Perfect no frills stay during a weekend ATV trip. Large rooms and connected bowling alley. Beds were comfy enough for us. Right on legal ATV route and next door to a Kwik Trip. Good family breakfast a few buildings away. Didn’t care for the heavy pocket door to the toilet, the odd thermostat for heat, or the old fashioned keys to the doors. We skipped breakfast onsite - small and not much to pick from. I think it’s overpriced for what you get but isn’t everything nowadays? I would still recommend staying here despite its shortcomings.
Stayed 2 nights in Oct 2022

10/10 Excellent

David, New Berlin

Travelled with family
Liked: Cleanliness, staff & service, amenities
THis motel is not the Taj Mahal, but it seems to be run well. Room was clean and well supplied. Motel was attached to a restaurant/bar where the food was really pretty good. A pool and very well equipped fitness area were on site.
Stayed 4 nights in Oct 2022
Response from GB on 11 Oct 2022
Thanks for your review and for staying with us.

6/10 Okay

Amy

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, room comfort
Dog-friendly accomodations
The hotel was fine. I stayed because it was pet-friendly and my dog was seeing Dr Riggles, an orthopedic veterinarian in Park Falls the next morning and I live 3 hours away. Close to restaurants, which was nice. I wish they would of had a green area for my dog to do his business.
Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside of property was better than outside
Stayed 1 night in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
Stayed here before and always had a nice room. Although this wasn't an interior room like before it still was nice but a little noisier because of it being on an outside corner.
Stayed 1 night in Jul 2022

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we booked this hotel we read that it had renovations latley. Well all i noticed was a new layer of paint in our room. Our shower did not have a shower head attached, the sheets and comforter had previous stains on them and the knob that controlled half of the hair conditioner was broken off.
Stayed 3 nights in Jul 2022

2/10 Terrible

Margaret

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very outdated
Stayed 2 nights in Jul 2022

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice friendly helpful people. Will be back next year!
Stayed 4 nights in Jul 2022
Response from susie on 7 Jul 2022
Thank you for staying with us.