Executive Suite (Family Friendly) | Premium bedding, pillow-top beds, minibar, in-room safe
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Reviews of Marquis Faubourg Saint Honoré - Relais & Châteaux

5 out of 5
Marquis Faubourg Saint Honoré - Relais & Châteaux
8 rue d'Anjou, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 172 reviews" "
Rating 8 - Good. 20 out of 172 reviews" "
Rating 6 - Okay. 9 out of 172 reviews" "
Rating 4 - Poor. 7 out of 172 reviews" "
Rating 2 - Terrible. 8 out of 172 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On my second visit to Marquis Faubourg Saint Honoré - Relais & Château, this boutique hotel cemented its place as my preferred Parisian retreat. Nestled in the city's heart, it combines cleanliness and elegance with a prime, yet tranquil, location. The staff's warmth and hospitality significantly enhance the experience, making each guest feel uniquely welcomed. A standout feature is the hotel's interior design, which is both stunning and thoughtfully executed, turning each room into a cozy haven reminiscent of home. The meticulous attention to detail in the decor invites guests to linger and appreciate the craftsmanship and aesthetic appeal that define this property. While my affection for the hotel runs deep, I noticed room for improvement in the bathroom facilities. The towel heating rack did not function as expected, and the shower drainage was somewhat slow, suggesting minor maintenance issues that, if addressed, would perfect the overall experience. In summary, Marquis Faubourg Saint Honoré remains a jewel in Paris for me, blending impeccable style with a welcoming atmosphere. I look forward to future stays, confident that this beloved hotel will continue to evolve and refine its luxurious offerings.
Stayed 1 night in Feb 2024

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Spiridon Florin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

Jackson, Kwai Chung

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
very limited services
Stayed 4 nights in Aug 2023

10/10 Excellent

Kevin, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The photos provided are from the common areas only. The rooms are not quite as luxuriously appointed. We had a top floor room, previously the attic. The room was simple, but relatively spacious. There was not really a seating area. The bathroom was beautiful and had heated marble floors. There was street noise in the morning from garbage trucks, but otherwise it seemed to be a quiet street.
Stayed 2 nights in Jul 2023

6/10 Okay

Larisa

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some of the staff is completely clueless
Stayed 5 nights in Jun 2023
Response from François, Front Office Manager. on 26 Jul 2023
Dear Larisa, Thank you for taking the time to review our Marquis FSH Hotel. We are sorry to hear about the inconveniences you experienced with a member of the staff, and we thank you for bringing this to our attention. At Marquis FSH Hotel, we strive to provide a memorable guest experience through attentive service and exceptional hospitality. We would be grateful if you gave us another chance to serve you in the near future. Warm wishes,

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Rooms were beautiful and the location is fantastic- very walkable and centrally located. Breakfast was excellent.
Stayed 1 night in Jun 2023
Response from François, Front Office Manager on 26 Jul 2023
Dear Valerie,Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay here at our hotel. Take great pride in providing a quiet environment for all our guests, so we are glad that it was to your satisfaction. We understand that our guests deserve the best and we strive to make this possible with every stay. Your feedback is very much appreciated as it helps us to continually improve the experience we provide. Thank you again for choosing us and we hope to welcome you back soon!Warm regards, François, Front Office Manager, Hotel Marquis FSH Paris.

10/10 Excellent

Alaaddin

Stayed 3 nights in Apr 2023

2/10 Terrible

Joyce, Noord

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely the worst 5 star hotel we have ever been at. The room was old and dirty. Old and outdated is one thing, but dirty and full of dust is just unacceptable. We had major issues with the shower drain, water came all the way up till the room and into the carpet. We notified them multiple times, and nothing was done. We had to understand they were a small boutique hotel and getting somebody to fix it was not that easy for them they said. Nothing was done to make up for the horror we had with every single shower moment, except for ‘we are sorry’ but words don’t mean anything if you spent up to $600 a night!!!!!!! Ohhh and when I asked for a few extra milk cup (what is offered for free in the room) they informed me with check out that because of all the hassle he didn’t charge me for it. Insanity!! They are for free to begin with!!! And then again when I tried to vent all the issues with check out, (after I started that conversation, since they never asked how the stay was) the person talking to, did not let me speak, constantly talking through me and being as rude as he could be. What an awful hotel this was. The only good thing was that the location is great. But that is really really it. If you are willing to spent $600 a night, do yourself a favor and look for a hotel down the street. But by all means avoid this one.
Stayed 3 nights in Mar 2023

10/10 Excellent

Mustafa Ahed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , the manager of the property is professional , very helpful, personable.always available to help , I would rate the experience 5 stars because of their manager Kais
Stayed 1 night in Mar 2023

2/10 Terrible

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is by far the worst 5 star hotel experience ever… Wait a 5 star hotel should have WORKING showers. How about this one…. No one to fix problems, why would a 5 star hotel have maintenance team????? Because it’s a 2 star hotel ! Stayed here for the perks. Also many others. The pure lack of management alone is absolutely questionable. My perk was to not shower. No one answered to problems. They do say sorry tho! DO NOT STAY. It will ruin your trip. You will regret it !
Response from Alex on 12 Feb 2023
Dear guest, I am so sorry to hear that you are not satisfied with your stay at our hotel. Your comfort and satisfaction are of the utmost importance to us and I would like to do everything in my power to address any issues you have encountered. Could you please provide me with more details about your experience so I can fully understand the situation and work towards a resolution?We take all feedback seriously and will do our best to ensure that your concerns are addressed promptly and effectively. Thank you for taking the time to bring this to our attention. We look forward to the opportunity to make things right.Alexandre Front desk manager

10/10 Excellent

Matteo

Stayed 3 nights in Jan 2023
Response from alexandre on 17 Jan 2023
Bonjour, Toute l’équipe de l'hotel Marquis Faubourg Saint Honoré vous remercie pour votre note. Nous nous réjouissons de savoir que vous avez apprécié votre séjour à l'hotel. Nous espérons vous revoir très bientôt. Bien cordialementAlexandre

10/10 Excellent

simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here and thanks so much to Alexandre and team. We had the most fantastic stay. The hotel is beautiful and brilliantly placed. The staff were so obliging and couldn’t help us enough. The suites are spacious and very easy to operate. We can‘t wait to get back there.
Response from alexandre on 26 Dec 2022
Dear Mr Lopez, It was with great pleasure to welcome you and your family.Thank you so much for your comment Looking forward to welcoming you again very soon. Very warmly Alexandre

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel in an incredible location. We did not have the breakfast, so can’t speak to that. Boutique facility with about 20 suites. Bathroom is not well lit. Price dropped a week before travel, so value increased relative to other small hotels in the area.
Stayed 2 nights in Nov 2022
Response from Alexandre on 29 Nov 2022
Thank you for choosing to stay with us, and I am glad to hear that your stay was nice. We looking forward to welcoming you again in your property

8/10 Good

Ahmed

Stayed 1 night in Nov 2022

8/10 Good

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Close to being great but...
The property is beautiful and well located. The suite was beautiful with plenty of room. Only issue is this is a tiny hotel and really does not have the amenities of a full service five star hotel. They try their best, but there is not a well seasoned concierge with knowledge of securing desirable restaurant reservations, tickets, etc. No lounge/bar on property. Front desk guys brings you requested items like ice or extra towels. No nightly turndown service.
Stayed 6 nights in Oct 2022
Response from Alex on 17 Oct 2022
The entire team at the Marquis Faubourg Saint Honoré hotel thanks you for your message. We are delighted to know that you enjoyed our hotel, and we are sincerely sorry for this inconvenience. We are doing everything we can to resolve this issue and improve our services. We hope to see you again very soon in our hotel.Front desk manager

10/10 Excellent

Annaleise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Amazing small hotel, so beautifully decorated and they staff were fabulous. Nice spot to boot.
Stayed 1 night in Sep 2022
Response from Alex on 17 Oct 2022
The entire team at the Marquis Faubourg Saint Honoré hotel thanks you for your message. We are delighted to know that you enjoyed our hotel. We hope to see you again very soon in our hotel.Front desk manager

10/10 Excellent

Lavanya, South Orange

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, lovely hotel. No real bar or restaurant.
Stayed 2 nights in Sep 2022
Response from Alexandre on 16 Sept 2022
Dear Lavanya, hank you for taking the time to share your experience at our hotel Marquis and it goes straight to our hearts! We are very happy to read that you enjoyed your stay with us. We hope to welcome you again very soon.

2/10 Terrible

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t be recognized as vip member. I send my shirt for pressing and they told me it will be done within 4 hours. But until i checked out I didn’t recive it! And i asked them to send it to my friend so he can take it but they refused! My shirt took 3 days in laundry just for pressing and they dont want to send it to my friend.
Stayed 2 nights in Aug 2022

10/10 Excellent

Gabriela

Stayed 1 night in Aug 2022
Response from Alex 07 on 1 Sept 2022
Bonjour Madame Gabriela, Nous vous remercions d'avoir choisi notre établissement. Nous tenons à vous remercier également pour votre commanatire elogieux. Nous ésperons vous voir de nouveau bientot par minu. Nous vous prions d'agréer nos salutations respecteux Alexandre ESKANDER Premier de reception

10/10 Excellent

Jana

Stayed 1 night in Jun 2022

8/10 Good

Gabriela

Stayed 1 night in Jul 2022
Response from Alexandre on 16 Sept 2022
thank you for taking the time to share your experience at our hotel Marquis and it goes straight to our hearts! We are very happy to read that you enjoyed your stay with us. We hope to welcome you again very soon.

10/10 Excellent

Francisco, Chicago

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Outstanding
Stayed 4 nights in Jul 2022

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
It's a wonderful boutique hotel on a quiet street just off Rue Faubourg St. Honoré which is one of our fave shopping streets in Paris. It has a warm, cozy atmosphere with spacious Suites that can accommodate families of up to four. Since it's a small hotel, staff are limited but they are friendly and helpful. They serve buffet breakfast in the morning but choices are limited so that's one area they can improve on. Overall, it's a great stay. We have actually been here at least thrice already and we will definitely be back!
Stayed 7 nights in Jun 2022

10/10 Excellent

Pierce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Andor

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Michelle

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room smelled so much of smoke from other rooms. We had headaches and didn’t sleep for three days. Asked to move rooms. No help given.
Stayed 3 nights in May 2022

10/10 Excellent

Christian

Stayed 2 nights in May 2022

2/10 Terrible

Joshua

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Shocking staff.. Rude and unhelpful
Stayed 1 night in May 2022
Response from Keciany on 6 May 2022
Dear Joshua , Thank you for your comment . We are sorry to hear that your experience was frustrating. We really appreciate you bringing this issue to our attention. Thanks for letting us know about this issue. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from The Marquis Faubourg St-Honoré Team on 7 Nov 2021
Dear Guest, thank you so much for a perfect score ! We look forward to welcoming you again here at Marquis Faubourg St-Honoré. With all best wishes,

10/10 Excellent

Alexander, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a amazing location. Very nice staff great rooms, and bed is super comfortable!
Stayed 1 night in Sep 2021
Response from Reception Team on 1 Oct 2021
Thank you for your kind comment. We will always be pleased to receive you. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
not enough staff was a problem. very well situated and excellent rooms.
Stayed 6 nights in Jul 2021
Response from The Marquis Faubourg Saint-Honoré Team on 3 Aug 2021
Dear Anonymous guest, thank you very much for your post and top rating. We look forward to welcoming you again here at Marquis Faubourg Saint-Honoré sometime in the future. With all best wishes,

8/10 Good

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from The Marquis Faubourg Saint-Honoré Team on 14 Jul 2021
Dear Zak, Thank you for your kind opinion and for your interest in Marquis Faubourg St Honoré. We had a pleasure to welcome you and we hope to see you again soon. We stay at your disposal for any further request. Best regards, The Reception

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small luxury hotel and nice room and big and clean Nice area for walking around hotel Staff very helpful and friendly
Stayed 5 nights in Feb 2020

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed in a superior suite on Christmas eve. The only ‘staff’ visible through-out our entire stay was just 1 attendant at the front desk at any given time. We interacted with 3 different male attendants during different shifts. The first 2 were fine, but the 3rd attendant the morning we checked out was disappointing. He did not greet us or offered to help with our luggage. My BF dealt with 3 big suitcases and the attendant didn’t even attempt to open the door for him. He did not ask about our stay or greet us when we came down to check-out. He also reeked of cigarettes and since the space was extremely small, I could smell it in the lobby area, which is very disconcerting for an alleged 5-star luxury property. Now the room was the MOST disappointing part of our stay. Expedia advertised a fireplace in a 430 sq ft room. The only reason I booked this property was for the fireplace on Christmas eve. The fireplace was not functional because apparently, per the 1st attendant, Paris does not allow fireplaces. That’s fine, but do NOT falsely advertise! Also, the room could not have been more than 250 sq ft. I am familiar with Paris standards in terms of size, but again, falsely advertised! The ‘king’ bed consisted of 2 twins shoved together and was very uncomfortable. The bedding not luxurious and on par with what I would expect from a 5-star property. I am a discerning traveler who is very accustomed to 5-star amenities. Beyond disappointing! Beware, 3 stars at best!
Stayed 1 night in Dec 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Parisian Boutique Hotel
We stayed at this great boutique hotel for a birthday weekend. In the lead up to our stay the front desk were extremely helpful in arranging birthday surprises and offering suggestions. On arrival we were checked in Junior Suite 43 - a fantastic size room, with a great bathroom and brilliant free standing bathtub. Definitely one of the largest rooms we’ve stayed in when in Paris. Location is brilliant, very central and walking distance to the best shopping and great restaurants Paris has to offer. The only slight disappointment was the breakfast - being part of Relais & Chateaux we were expecting an amazing breakfast. It was good and great to be served in room, but I would recommend either sticking with the continental breakfast or going out to a nearby restaurant/cafe if you want an American breakfast. Overall a great hotel and we will definitely be back.
Stayed 2 nights in Oct 2019
Response from The Marquis Faubourg Saint-Honoré Team on 1 Nov 2019
Dear Jason, thank you so much for leaving this post following your stay with us, we truly appreciate you took the time to share your experience with us and look forward to welcoming you again here at Marquis Faubourg Saint-Honoré. Yours Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wish there was a bar in the hotel lobby to enjoy a drink
Stayed 3 nights in Oct 2019
Response from The Marquis Faubourg Saint-Honoré Team on 1 Nov 2019
Dear guest, thank you very much for your post, we really appreciate it and we look forward to welcoming you again sometime in the future. All best wishes,

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from The Marquis Faubourg Saint-Honoré Team on 1 Nov 2019
Dear guest, thank you very much for your post and this perfect rating, our guests' satisfaction is what we most cherish. We look forward to welcoming you again sometime in the future. All best wishes,

4/10 Poor

LW, San Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel is not what I was expecting for a 5 star hotel and was not worth the price. The service is definitely lacking, as There is only one person working at the hotel at any time. When we arrived, there was no one to help us with our bags and no one at the front desk to check us in. When we left, the person working did not offer to help take our bags outside to the taxi. We booked a room with a king bed but when we got to our room, it had a double bed. The hotel told us our room type did not come with a king bed and they couldn’t move us to a different room. The room also looked nothing like the pictures on orbitz. It was advertised as a suite, but looked like a regular room. The breakfast was overpriced and had very limited options. We basically paid 29 euros for a croissant and coffee. At breakfast we were asked if we wanted water, we said yes. At checkout we learned that we were charged 8 euro for the small bottle of water that we had assumed was included in the breakfast. We’ve stayed at other Relais & Chateau properties and have had great experiences. This hotel fell far flat of our expectations and would not stay here again.
Stayed 3 nights in Oct 2019
Response from The Marquis Faubourg Saint-Honoré Team on 9 Oct 2019
Dear LW, we would like to thank you for leaving this review following your stay with us. We would like to sincerely apologize for the inconvenience you encountered during several steps of your stay. As we strive to provide a superior service experience for each of our guests, we would be very pleased to exchange further with you about your experience. Once again, we appreciate that you take the time to share your concerns, and really hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely,

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location and boutique hotel!
The hotel is in an amazing location!! Very safe and in the best area for shopping. The front desk was very helpful with recommendations and getting car services. The bathrooms were great. Lovely tub and Hermès shampoo and lotions.
Stayed 1 night in Sep 2019
Response from The Marquis Faubourg Saint-Honoré Team on 9 Oct 2019
Dear Stéphanie, we are extremely happy to see that you appreciated our accommodation, service and location. Kindly know that your comments will be shared with the rest of the teams. Meanwhile, we really hope to have a chance to welcome you back soon at Marquis Faubourg Saint-Honoré. Sincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
I booked The junior suite that showed pictures on Expedia that were not reflective of the room they gave us. It also was not a king bed, but a queen. I was very disappointed with how they handled this, because they simply said it was Expedia’s fault. Since I had prepaid non refundable I had no choice but to accept my situation. It is unfortunate that they bore no blame or responsibility or tried to make it up to us by upgrading us or throwing in a free breakfast. They simply did nothing. It is without question a beautiful property and an amazing location, but they have no customer service.
Stayed 2 nights in Sep 2019

10/10 Excellent

kim, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marquis is divinely decorated, tasteful, gracious, as you would want your own Parisian apartment to feel. We love this hotel and its location. There are not a lot of services but we are experienced visitors and appreciate the wonderful luxury of this hotel.
Stayed 4 nights in Sep 2019
Response from The Marquis Faubourg Saint-Honoré Team on 15 Sept 2019
Dear Kim, thank you so much for your post, we really appreciate it. Comprised of 15 Suites, we have a confidential size with utmost comfort, offering the feeling of a luxury home.We look forward to welcoming you again sometime in the future. All best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay in a Beautiful Hotel
I had originally booked a king bed, junior suite but when I arrived they only had a queen bed available. The hotel made it right and offered to move me to another room with a king bed the next day and for the rest of the trip. I'm happy the hotel made an effort to correct the mistake and make my stay a pleasant one. The hotel and rooms are very, very clean, beautiful decor and in an excellent location. Perfect area of shopping and close to museums. I come to Paris often and will definitely stay at the hotel again.
Stayed 3 nights in Jul 2019

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in the Heart of Paris
We were vacationing in Paris before and after a river cruiser on the Seine. This boutique hotel is fantastic. It was the former home of the Marquis de Lafayette and thus also has historical interest. The room and bath were amazing. There were both an Nespresso coffee machine and a kettle in the room. The minibar was extra and be careful about the breakfast. It was no included in our reservation and was expensive. I would stay here again, both for the ambiance of the hotel and the excellent location with easy access to the Metro, restaurants, and shopping. I highly recommended this hotel for a couple visiting Paris.
Stayed 1 night in Jul 2019
Response from Louis Maleval on 10 Jul 2019
Dear Eugene, Thank your for your kind opinion and for your interest in Marquis Faubourg St Honoré. We had a pleasure to welcome you and we hope to see you again soon. We stay at your disposal for any further request. Best regards, The Reception