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Reviews of Hôtel Yooma Urban Lodge

3 out of 5
Hôtel Yooma Urban Lodge
51 quai de Grenelle, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1011 reviews" "
Rating 8 - Good. 303 out of 1011 reviews" "
Rating 6 - Okay. 84 out of 1011 reviews" "
Rating 4 - Poor. 34 out of 1011 reviews" "
Rating 2 - Terrible. 22 out of 1011 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

louis

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Very helpful. The breakfast is a must.
Stayed 5 nights in May 2024
Response from Roze on 25 May 2024
Hello!Thank you for your wonderful feedback. We are thrilled to hear that everything was perfect during your stay. Your satisfaction is our top priority, and we are delighted that we met your expectations.We look forward to welcoming you back soon.Best regards,Roze.

10/10 Excellent

Germie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, very much recommended.
Stayed 3 nights in May 2024
Response from Roze on 24 May 2024
Hello !We are delighted to hear that you enjoyed your stay with us! Your satisfaction is our utmost priority, and we sincerely appreciate your recommendation. We look forward to welcoming you back again soon for another equally enjoyable experience. Thank you for choosing our hotel! Best regards, Roze

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Close to eiffel tower
Stayed 1 night in May 2024
Response from Roze on 25 May 2024
Hello!Thank you for your wonderful feedback. We are thrilled to hear that everything was perfect during your stay and that you appreciated our proximity to the Eiffel Tower. Your satisfaction is our top priority, and we are delighted that we met your expectations.We look forward to welcoming you back soon.Best regards,Roze

4/10 Poor

Mauricio

Disliked: Cleanliness, property conditions & facilities
The was very small there was no phone to call the front desk. They forgot to leave as towels and pick up trash. There was no coffe maker and the breakfast was terrible. The only good thing is the location closed to the tower.
Stayed 2 nights in May 2024
Response from Yihomara - 1st of reception on 26 May 2024
Dear Mauricio,Thank you for choosing Note Yooma Urban Lodge Paris and for your feedback, which helps us improve our service.I'm sorry to hear that you had a bad experience. It seems that there were several problems during your stay, notably with breakfast and the cleaning service. We will pass on your opinions to the relevant people.We are happy to hear that the location near the tower was a good fit for you.Kind regards,

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Abdul - 1st of the Reception on 23 May 2024
Hello Jason,Thank you for your excellent review! We appreciate your feedback and hope to welcome you back soon.Regards,

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for big families and great amenities.
Stayed 3 nights in May 2024
Response from Lluvia on 19 May 2024
Bonjour,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and our amenities. We look forward to welcoming you and your family again in the future.Best regards,

6/10 Okay

Heather

Liked: Cleanliness
This is a good property for kids. The bunk beds are perfect & having access to games is a great addition. Unfortunately, during our stay, several of the video games were not working. Also, the air in our room was not working & it was unseasonably warm. We alerted the staff and were told someone would come fix it but they did not. Overall, our stay was fine but nothing special.
Stayed 2 nights in May 2024
Response from Yihomara - 1st of the Reception on 16 May 2024
Dear Heather,Thank you for your feedback. We're glad to hear that you found our property to be a good fit for kids, and that you enjoyed the bunk beds and access to games. We apologize for the inconvenience caused by the non-functioning video games and the issues with the air conditioning in your room. We regret that the promised maintenance did not occur during your stay. Your comments are important to us and we will address these issues to improve our services. We hope to have the opportunity to provide you with a more enjoyable experience in the future.Kind regards,

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids LOVED this place and asked to go back after check out. They loved the kids room and arcade games and the theming of the hotel. The staff was courteous and helpful. The breakfast was tasty and convenient. The shower was small but the water pressure was good. Would definitely stay again.
Stayed 1 night in May 2024
Response from Abdul on 15 May 2024
Hello Suzanne,Thank you so much for your wonderful review!We are thrilled to hear that your kids loved their time here and that our kids' room, arcade games, and hotel theming made such a positive impression.It's also great to know that you found our staff courteous and helpful, and that you enjoyed the breakfast. We appreciate your feedback about the shower size and are glad that the water pressure met your expectations.We look forward to welcoming you and your family back for another delightful stay in the future!Regards,

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lluvia Team Yooma on 5 May 2024
Bonjour,Cher [Nom du client],Un grand merci pour votre aimable avis ! Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous et que vous avez attribué cinq étoiles à notre établissement. La satisfaction de nos clients est notre priorité absolue, et c'est un plaisir de constater que nous avons répondu à vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une expérience aussi exceptionnelle que la précédente !Cordialement,

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet food for families
Stayed 4 nights in Apr 2024

10/10 Excellent

Eugene, Shoreline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great time staying at Yooma Hotel. It's a few walkable blocks from the Eiffel Tower. The room is small but we love seperate beds (family of 4: dad, mom, 16, 12 years old boys). Great breakfast, play area for kids. We will stay here again next time we are in Paris. No refrigerator is our only complain.
Stayed 5 nights in Apr 2024
Response from Yihomara - 1st of the Reception on 3 May 2024
Dear Eugene,Thank you for sharing your experience with us! We're delighted to hear that you had a great time staying at Yooma Urban Lodge Paris and that you found our location convenient, just a few walkable blocks from the Eiffel Tower. We're glad you enjoyed the separate beds, breakfast, and play area for kids.Your feedback regarding the lack of a refrigerator is appreciated, and we will certainly take it into consideration as we continually strive to improve our services and amenities.We look forward to welcoming you back on your next visit to Paris! If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Kind regards,

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy I booked with this hotel! Clean, housekeeping everyday, very comfortable beds! My three children loved sleeping in the pods! It gave them privacy and there was a charger for electronics in the pods. Would definitely stay again! We had the room that fit six and there was five of us. There was plenty of room for our carry on luggage.
Stayed 5 nights in Apr 2024
Response from Lluvia Team Yooma on 26 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you and your family enjoyed your stay with us at Yooma. It's fantastic that your children loved the sleeping pods and found them both comfortable and private. We're glad you found our beds cozy and appreciated our daily housekeeping service. We look forward to welcoming you back for another great stay next time you're in the area!Best regards,

10/10 Excellent

Fabio

Stayed 3 nights in Apr 2024
Response from Abdul on 15 May 2024
Hello Fabio,Thank you so much for your glowing 5/5 review! We are thrilled to hear that you had such a wonderful stay with us. Our team works hard to provide an exceptional experience for all our guests, and your feedback is a testament to their dedication and effort.It was a pleasure to have you as our guest, and we look forward to welcoming you back in the near future.Regards,

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter & I had an excellent stay. Will recommend to friends!
Stayed 6 nights in Apr 2024
Response from ALEX on 21 Apr 2024
Dear Jennifer,Thank you for your glowing review! We're thrilled to hear that you and your daughter had an excellent stay with us. It's fantastic to know that you enjoyed your time at our hotel enough to recommend us to your friends. Your recommendation means the world to us!Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future!Warm regards,

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant property, super fun for the kids! Rooms were everything we needed, clean and comfy beds! Super easy and quick walk to the Eiffel Tower! Shops and loads of dining options all within walking distance also!
Stayed 3 nights in Apr 2024
Response from Maris Yooma Team on 17 Apr 2024
Dear Peter,Thank you for your fantastic review! We are thrilled to hear that you had a brilliant experience at Yooma and that your kids had a super time. It's great to know that the rooms met all your needs, with clean and comfy beds ensuring a comfortable stay.Our location near the Eiffel Tower is indeed one of our highlights, and we are glad that you found it convenient for exploring the city. It's also wonderful to hear that you enjoyed the nearby shops and restaurants options.We appreciate your kind words and recommendation, it will be a pleasure to welcome you and your family next time for another memorable stay. Until then, safe travels and best wishes!Kind regards

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the ideea of staying walking distance to Eifel Tower ... you can easilynvisit day and night and Seine tour within 15 minutes of the hotel by foot.
Stayed 5 nights in Apr 2024
Response from Alex on 28 Apr 2024
Dear AdrianThank you for sharing your positive experience! We're thrilled you enjoyed the convenience of our location, with the Eiffel Tower just a short stroll away and easy access to Seine tours. We hope to welcome you back soon!Kind Regards

8/10 Good

Sosan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 15 mins walk to Eiffel Tower. It has play room, pool table and Arcada machines for young kids for free. The room is very small, barely walk around the bed. Overall, it is good hotel.
Stayed 4 nights in Apr 2024
Response from Roze Team Yooma :) on 14 Apr 2024
Hello !Thank you for sharing your experience with us. We're glad to hear that you enjoyed your stay.The size of our rooms is designed to offer you maximum space and comfortf. We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,Roze

10/10 Excellent

Ian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the PERFECT spot for families visiting Paris! There are arcade games for the kids in the lobby, there are comfy couches, tables, a pool table…. Plus a “blocks” room for our boys to build and destroy things.
Stayed 3 nights in Apr 2024
Response from Roze Team Yooma :) on 14 Apr 2024
Hello !Thank you for your glowing review! We're delighted to hear that you and your family had such a wonderful time at our hotel.We appreciate your kind words and hope to have the pleasure of welcoming you and your family back for another fantastic stay in Paris.Warm regards,Roze

10/10 Excellent

Viet, Newcastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near the Eiffel Tower and Train stations but the surrounding areas are dirty and under construction
Stayed 3 nights in Apr 2024
Response from Roze Team Yooma :) on 14 Apr 2024
Hello!Thank you for sharing your feedback with us. We appreciate your acknowledgment of our property's proximity to the Eiffel Tower and train stations.The cleaning and the construction of the surrouding of the hotel is maintained by the City Hall. Unfortunately we can not intervine. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Roze

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Yihomara - 1st of reception on 11 Apr 2024
Dear Malcom,Thank you for your comment and for the good note. We are glad to hear you had a great experience. If there is anything specific that you think we can improve, please don't hesitate to share. We are here to ensure that every stay exceeds expectations - we look forward to welcoming you back again soon for another memorable stay at Yooma Urban Lodge Paris!Kind regards,

8/10 Good

Phillip Ian, Airdrie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Yihomara on 11 Apr 2024
Dear Phillip,Thank you for sharing your feedback on your recent stay at Yooma Urban Lodge. We are delighted to hear that our accommodation configuration was perfect for your family's needs, providing comfort and convenience for both adults and children.We appreciate your comment and look forward to welcoming you and your family back to Yooma Urban Lodge in the future.Sincerely,

10/10 Excellent

Patricia, Hernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and very nice. The room was adequate...no frills but comfortable. The location to get to the Eiffel Tower and shopping was great.
Stayed 5 nights in Mar 2024
Response from Leticia on 6 Apr 2024
Dear Patricia,Thank you for your feedback! We're delighted to hear that you found our staff helpful and accommodating. We're glad you enjoyed the comfortable, no-frills room and found our location convenient for visiting the Eiffel Tower and shopping. We hope to welcome you back soon!Kind regards,

10/10 Excellent

Ashley, Cochrane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a family of 5, especially teens who don't want to share beds anymore! Everyone had their own little space and it worked well! Hotel lobby had a great lounging common space and little bar that was convenient for relaxing. The location was great for what we had planned but it is a tad far from sites like Ile de la Cite and Louvre - quick access to RER for Versailles though. The staff were patient and so helpful, specificallt Abdul and Leticia. Our Visa was having issues (entered pin wrong) and she waited patiently while we sorted it out, Abdul was helpful late night early morning guy, got us a taxi for the airport seamlessly and with a smile!
Stayed 3 nights in Mar 2024
Response from Leticia on 6 Apr 2024
Dear Ashley,Thank you so much for your wonderful review! It's fantastic to hear that you and your family had a great stay with us. I'm thrilled that Abdul and I could assist you during your time here. We're delighted that everyone had their own space and that you found our lobby and bar area convenient for relaxing. We appreciate your feedback on the location as well. Looking forward to welcoming you all back again soon! Kind regards,

8/10 Good

Mark

Stayed 2 nights in Mar 2024
Response from Alex on 23 Apr 2024
Dear MarkThank you for your feedback! We're delighted to hear you enjoyed your stay. If there's anything we can do to make your next visit even better, please let us know.Kind regards

10/10 Excellent

Elena, Ridgefield

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenience was the parking procedure. It was not easy to find parking before going to check in and getting a parking badge. I wish there was an option to park first and then get a badge.
Stayed 1 night in Mar 2024
Response from Roze Team Yooma :) on 30 Mar 2024
We're delighted to hear you had a 5-star experience with us! We appreciate your feedback regarding the parking procedure. We understand the inconvenience it may have caused you. We will definitely consider your suggestion for an option to park first and then obtain a parking badge. Thank you for bringing this to our attention, and we hope to welcome you back soon!Best regards,Roze

10/10 Excellent

Yamilet

Travelled with family
Room was a little small for 4 people and suitcases but comfortable to sleep in. Bathroom was comfortable, larger than expected for Europe. Lobby was great, family friendly and resort like. Guests were playing games and eating in lobby having fun. Food availability 24/7 helped so much with our late nights. Staff was very friendly and hellpful and multilingual.
Stayed 5 nights in Mar 2024
Response from Leticia on 29 Mar 2024
Dear Yamilet,Thank you for your review! We're glad to hear that you found our hotel comfortable overall. We apologize for any inconvenience regarding the room size for four people and luggage, but we're pleased to know that you found the accommodations comfortable for sleeping. It's great to hear that you enjoyed the spacious bathroom, family-friendly lobby atmosphere, and resort-like ambiance. We're delighted that you took advantage of our food availability and that our staff provided friendly and multilingual assistance throughout your stay. We appreciate your feedback and hope to welcome you back soon!Kind regards,

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love bedroom setup. Very comfortable but lacked mini toiletries like other hotels. Entrance was a bit confusing but overall we love the ambiance.
Stayed 2 nights in Mar 2024
Response from Alex on 24 Mar 2024
Dear Pamela,Thank you for sharing your feedback with us regarding your recent stay at our hotel. We're delighted to hear that you loved the bedroom setup and found it very comfortable. Your comfort and satisfaction are our top priorities, and we're pleased to have met your expectations in this regard. We appreciate your suggestion regarding the availability of mini toiletries. We understand the convenience they offer, and we'll certainly take your feedback into consideration for future improvements. We apologize if the entrance was a bit confusing for you. We'll look into ways to make it more intuitive for our guests to navigate. It's wonderful to know that despite these minor issues, you enjoyed the overall ambiance of our hotel. Creating a welcoming atmosphere is something we strive for, and we're glad it resonated with you. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good experience. My only criticism would be apt the arcades and pool table needing more maintenance.
Stayed 3 nights in Mar 2024
Response from alex on 23 Mar 2024
Dear RominaThank you for your valuable feedback! We're delighted to hear that you had a very good experience overall. Your comments regarding the maintenance of the arcades and pool table are duly noted, and we apologize for any inconvenience this may have caused during your stay. Rest assured, we'll address these issues promptly to ensure a more enjoyable experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better stay next time!Kind Regards

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from alex on 23 Mar 2024
Dear DerrickThank you for sharing your feedback! We're thrilled to hear that you found our hotel's location to be exceptional. We strive to provide our guests with easy access to the best that our city has to offer, and we're delighted that our efforts have made your stay even more enjoyable. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back for another memorable experience soon!kind regards

10/10 Excellent

Romina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all enjoyed our time here. Breakfast was great.
Stayed 1 night in Mar 2024
Response from Roze on 17 Mar 2024
We're thrilled to hear that you all enjoyed your time with us! It's wonderful to know that you found our breakfast to be great. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Best regards, Roze

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay!
Stayed 2 nights in Mar 2024
Response from Roze on 16 Mar 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Providing a memorable experience for our guests is always our top priority, and it's truly rewarding to know that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back again soon for another fantastic experience! Best regards, Roze.

6/10 Okay

jiamie

Travelled with group
Small room
Stayed 3 nights in Feb 2024
Response from Yihomara on 10 Mar 2024
Dear Jiamie, Thank you for choosing our hotel Yomma Urban Lodge Paris and for your comment. It helps us to improve our services. Regarding your remark, I remind you that the dimensions of our rooms are indicated on the website and are adapted to the needs of families. We wish you the best for your next trips. Thank you for your attention,Cordially

8/10 Good

raeshell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the Eiffel Tower! The only negative thing is that the doors are thin and you can hear everyone outside your room. Plenty of room for a large family, we are a family of five and still had an extra bunk available.
Stayed 2 nights in Mar 2024
Response from Abdul on 8 Mar 2024
Dear Raeshell,We thank you very much for taking the time and sharing your experience with us.We are glad to read that you liked the location, the room and that you had a good stay overall.We are sorry to read that you found the doors to be too thin and that you could hear outside noise. We have taken note of this and will do our best to improve it.We would be more than happy to have you here again at Yooma :)Regards,

10/10 Excellent

Danielle, Valparaiso

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hostel close to the Eiffel Tower. We stayed in a private family room, and we really enjoyed the theme, kids play area, sauna, restaurant, breakfast, and game area. The baggage storage after check out was also very convenient. Great affordable and family-friendly hotel close to many tourist attractions in Paris.
Stayed 2 nights in Mar 2024
Response from Alex on 6 Mar 2024
Dear Danielle,Thank you so much for sharing your delightful experience at our hostel near the Eiffel Tower! We're thrilled to hear that you and your family had such a fantastic stay. It warms our hearts to know that you appreciated the thoughtful touches we've incorporated, from the themed family room to the kids play area and sauna. We strive to create an environment where families can relax and enjoy themselves to the fullest.Our team works hard to ensure that every aspect of your stay exceeds expectations, from the delicious meals served in our restaurant to the convenient baggage storage options. We're delighted to have played a part in making your visit to Paris memorable and hassle-free.We hope to have the pleasure of welcoming you back in the future for another wonderful stay! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walkable to the Metro, food, shops.
Stayed 5 nights in Feb 2024
Response from Leticia on 28 Feb 2024
Dear Sara,Thank you for highlighting our prime location! We're delighted to hear that you found our proximity to the Metro, dining options, and shops convenient for your stay. We hope to welcome you back again soon!Kind regards,

10/10 Excellent

MIKEL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and the people and the staff was very nice.
Stayed 2 nights in Feb 2024
Response from Yihomara Team Yooma on 25 Feb 2024
Bonjour, Thank you for your review! We are delighted to hear that you found our property very clean and that our staff were friendly and accommodating. Providing a clean and welcoming environment for our guests is one of our top priorities, and we're glad that you experienced that during your stay. We appreciate your feedback and hope to welcome you back again in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Cordially,

10/10 Excellent

Roz

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for price. Everything was amazing apart from the breakfast. Very limited choices and was way to busy.
Stayed 3 nights in Feb 2024
Response from Leticia on 21 Feb 2024
Dear Roz,Thank you for your review. We're glad to hear that you found our hotel to be great value and enjoyed most aspects of your stay. We apologize for any inconvenience caused by the limited breakfast choices and the busy atmosphere. Your feedback is valuable to us, and we will work on improving our breakfast offerings and managing the breakfast rush better. We hope to have the chance to welcome you back for an even better experience in the future.Kind regards,

10/10 Excellent

Maria

Travelled with family
We just got back from Yooma this morning. We stayed there with our three children and had a family room. The kids loved their bank beds. Nice and clean. The shower and the toilet are in different rooms which was good as there was 5 of us. The staff were very friendly and welcoming. They would do anything for you. They have a good breakfast and some nice cocktails for the evening. We were very happy with our stay.
Stayed 3 nights in Feb 2024
Response from Leticia on 14 Feb 2024
Dear Maria,Thank you for sharing your experience at Yooma! We're delighted to hear that you and your family enjoyed your stay in our family room. It's wonderful to know that the kids loved the bunk beds, and that you found the accommodations nice and clean. We're pleased that the separate shower and toilet rooms were convenient for your family of five. Our team takes pride in providing friendly and welcoming service, and we're thrilled to hear that you felt well taken care of during your stay. We're glad you enjoyed our breakfast offerings and evening cocktails. Your satisfaction is our priority, and we're grateful for your positive feedback. We hope to welcome you and your family back to Yooma in the future!Warm regards,

10/10 Excellent

Nuruz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for Eiffel Tower with good public transport links.
Response from Roze Team Yooma :) on 10 Feb 2024
Hello! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Paris! Best regards, Roze.

2/10 Terrible

Yadira, Tampa

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When we arrived at the hotel the elevator was not working so we had to take our suitcases (6) up the stairs without any help and it remained like that until the last day (4) plus the hotel ran out of drinking water to sell for an entire afternoon and the night until the next day
Stayed 1 night in Feb 2024
Response from Maris Yooma Team on 9 Feb 2024
Dear Yadira, We are sorry to hear about the inconveniences you experienced during your stay at Yooma.We had a serious technical problem with the street elevator and about the bottlewater, our delivery was late. we sincerely apologize.We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future.Kind regards,

10/10 Excellent

jay

Stayed 2 nights in Jan 2024
Response from Yihomara on 20 Mar 2024
Dear Jay,We are delighted to hear that you enjoyed your stay at our hotel, as well as the comfort of our facilities and our customer service. Your feedback is invaluable in helping us to improve. We hope you enjoy your next trips.Kind regards

6/10 Okay

Stephanie

Need more variety in buffet
Stayed 5 nights in Jan 2024
Response from Abdul on 22 Jan 2024
Dear Stephanie,We thank you for taking the time and sharing your experience with us.We hope that you liked the hotel and had a great stay overall.We are sorry to read that the breakfast option wasn't up to your expectations and we will do our best to improve it.We would be more than happy to have you here again at Yooma for a much better experience and so that you can see the improvements yourself.Regards,

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Its a low end 3 star hotel. The room was small. The bathroom tiny. The shower at least was a decent size and was outfitted nicely. The room was clean and the bed was comfortable. And for what I paid for the place (1/4 of what the 4 star place down the block cost me), it was adequate, and if Im being honest, had a much more comfortable bed then the 4 star place. Theres some games and such jn the lobby/bar? But the resturant on site is a vegetarian one. The area around the hotel is meh. On the plus side the bathroom had a towel heating rack that worked great. Id leave the window in my room open bc I like it cool and leave the towel rack on and have a toasty warm bathroom. And warm towels. It would also work great Im sure to dry laundry... however theres a sign saying that that is specifically prohibited, as is having outside food and drinks in the room. Some weird rules here. I just ignored them and did my thing and kept the do not disturb sign on so house keeping stayed out. All in all for the cost I think the value was fine, but I stayed there in January and am not sure if thats their normal pricing or an off season rate. Would I stay there again? I wouldnt be opposed to it, but Id probably look for something more central first. Its close to the Effel Tower, but thats it. There is a RER/metro line close, but it is a 5-10 min walk.
Stayed 4 nights in Jan 2024
Response from Abdul - 1st of the Reception on 19 Jan 2024
Hello Jordan,We greatly appreciate you for your time and effort to write us a review.We are glad to read that you liked the cleanliness, the bedding, the games in the lobby, the bathroom and hope that you had a great stay overall.We would like to clarify some the points in your review. The sizes of the rooms are standard for Paris and to save extra space in the room, we have designed our beds so that you can store luggages under them.It is also worth nothing that it is NOT prohibited for our clients to buy outside food and consume it in our lobby or room. So we think this may have been a misunderstanding perhaps.And regarding the location, our hotel is located at the 15th arrondisement of Paris and is near a lot of points of interests like eiffel tower, beaugrenelle mall, louvre musuem, champs elysées etc. There are also multiple metro stations near us 5-10 mins by foot as well as a lot of great restaurants. All these and more results in the majority of our clients loving our location.Having you here again at Yooma would be our pleasure :)Regards,

10/10 Excellent

Elina, Voorhees

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bunk beds were great
Response from Denys on 13 Jan 2024
Dear Mrs Gershberg,The entire Yooma team would like to thank you for taking the time to write this perfect review.We're delighted to hear that you really appreciated our concept of rooms with bunk beds.We look forward to welcoming you again in the near future.Best Regards !DenysFront Desk

8/10 Good

Luidji

Stayed 1 night in Jan 2024
Response from Leticia on 9 Jan 2024
Dear LuidjiThank you for your 4/5 review! We appreciate your feedback and are glad you had a positive experience. We hope to welcome you back for an even better stay in the future!Kind regards,

10/10 Excellent

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bunk beds were great for the kids. Laundry was great as well.
Stayed 3 nights in Dec 2023
Response from Denys on 25 Jan 2024
Dear Ms Truong,The entire Yooma team thank you for the review.We are happy to hear that you appreciated our concept of bunk beds for children as well as the laundry service.We look forward to welcoming you back for another enjoyable stay.Best regards !DenysFront Desk

8/10 Good

Fatima

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Victoire on 4 Jan 2024
Dear Madam Fatima,We thank you a lot for your feedback.Have a wonderful dayYoomanly,Victoire

10/10 Excellent

Dessiré

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 20 minutos de la Torre Eiffel. Un hotel super kids friendly. Lo pasamos muy bien.
Stayed 5 nights in Dec 2023
Response from ALEX on 6 Jan 2024
Estimado Dessiré¡Nos emociona saber que disfrutaron de su estancia en nuestro hotel, a solo 20 minutos de la Torre Eiffel! Estamos encantados de ser considerados "super kids friendly" y de que se hayan divertido mucho. ¡Esperamos tener el placer de darles la bienvenida nuevamente pronto! ¡Gracias por su amable comentario!Cordialemente

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Victoire on 25 Dec 2023
Dear Mrs Rametta,The Yooma team expresses gratitude for your favorable feedback.We are pleased to learn that your stay was satisfactory in general.We look forward to seeing you again at Yooma.Wishing you and your loved ones a very Merry Christmas.Yoomanly,Victoire

6/10 Okay

My

Travelled with family
Good location. Room does not have any water and coffee Guests have to pay for water and coffee. For the room price, it should include those.
Stayed 2 nights in Dec 2023
Response from Abdul on 22 Dec 2023
Dear My,We thank you very much for taking the time and sharing your experience with us.We are glad to read that you liked the location and hope that you had a great stay overall.Please note that we have taken the decision to not put coffee machines and kettles in our rooms for hygiene reasons. We can however freely provide our guests with hot water but not for coffees. We have nevertheless taken note of your point about the coffees being supplementary and will see if any modifications are necessary.Having you here again hopefully for 5/5 stay would be our pleasure.Yoomanly regards,