Bar (on property)

Reviews of Hôtel Sèvres Saint Germain

3 out of 5
Hôtel Sèvres Saint Germain
22, rue Saint Placide, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 378 reviews" "
Rating 8 - Good. 138 out of 378 reviews" "
Rating 6 - Okay. 35 out of 378 reviews" "
Rating 4 - Poor. 6 out of 378 reviews" "
Rating 2 - Terrible. 2 out of 378 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre Augusto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff! Will definitely visit again and will recommend to friends!
Stayed 6 nights in Jan 2024
Response from Queenie on 10 Jan 2024
Dear Alexandre,Thank you for this high rating.We are thrilled to hear that our team's hospitality made a lasting impression and that you found our location to be convenient for your stay.Furthermore, your recognition on the cleanliness of our rooms is greatly appreciated, as we strive to maintain high standards of cleanness.It is also pleasing to know that you were satisfied with the room amenities provided.We hope to welcome you back in the future.Best wishes,Queenie

10/10 Excellent

Noé

Stayed 1 night in Dec 2023
Response from Queenie on 20 Dec 2023
Cher Noé,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir poup un nouveau séjour de qualité,Queenie

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My New Fav
Convenient location with several very good cafes within easy walking distance. Plus there is a convenience store just a few stores down the block for those items you need. My room was clean, updated, and comfortable. I will definitely stay at Hotel Sevres Saint Germaine again!
Stayed 4 nights in Nov 2023
Response from Manager on 14 Nov 2023
Dear Stacy,Thank you for such a positive review of your stay.We are thrilled to hear that you found our location convenient and enjoyed the nearby cafes and convenience store. It's great to know that your room was clean, updated, and comfortable, making your stay even more enjoyable. We appreciate your kind words about our hotel and are glad that you plan to stay with us again in the future.We look forward to welcoming you again soon.Best wishes,

8/10 Good

Geeta

Stayed 6 nights in Oct 2023
Response from Manager on 7 Nov 2023
Dear Geeta,thank you for taking the time to share your experience at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best regards,Queenie

10/10 Excellent

Carlos O A

Stayed 2 nights in Sep 2023
Response from Tiphaine Wisard on 2 Oct 2023
Dear Carlos,Thank you for sharing your positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Best wishes,Tiphaine Wisard

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Tiphaine Wisard on 18 Oct 2023
Dear Barbara,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Tiphaine Wisard

10/10 Excellent

Melissa

Stayed 3 nights in Sep 2023
Response from Tiphaine Wisard on 19 Sept 2023
Dear Melissa,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Tiphaine Wisard

10/10 Excellent

MICHEL

Stayed 1 night in Sep 2023
Response from Tiphaine Wisard on 19 Sept 2023
Dear Michel,We appreciate that you took the time to review your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you again soon. Best regards,Tiphaine Wisard

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Difficult check-in. Elevator broken and reception took 5 minute phone call while I tried to check in. Had to carry up all our bags up four floors narrow winding staircase. Superior room size included very narrow entry hall which subtracted from useable space. Otherwise clean with comfortable bed.
Stayed 2 nights in Sep 2023
Response from Manager on 19 Sept 2023
Dear Guest,Thank you for taking the time to share this review of your stay with us.We are glad to hear that you found our hotel clean and the bed comfortable. We always strive to provide a pleasant stay for our guests, and your positive feedback is much appreciated.We apologize for the inconvenience you faced during check-in and the broken elevator. We understand how carrying bags up four floors can be challenging, and we are sorry for the discomfort it caused. We would like to assure you that we take such matters seriously and will address them promptly to ensure a better experience for our future guests. As for the room size, we offer various room categories with different sizes to cater to our guests' preferences. In your next visit, you may consider booking a Deluxe or Prestige room for more space and comfort.We very much hope that we may be able to welcome you back in the future. With very best wishes,

10/10 Excellent

Anker

Stayed 1 night in Sep 2023
Response from Tiphaine Wisard on 19 Sept 2023
Dear Anker,Thank you for sharing your kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you on your next visit.Kind regards,Tiphaine Wisard

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was quite centrally located. Close to metros, shops and various restaurants. Both the rooms and the common areas were clean and updated. They were still in renovations, but this didn’t impact us at all. Would definitely recommend and would reserve again for ourselves in the future!
Stayed 5 nights in Aug 2023
Response from Manager on 31 Aug 2023
Dear Elizabeth,Thank you for taking the time to review your stay.We are delighted to hear that you appreciated our central location, close to metro stations, shops, and various restaurants. It's also great to know that you found our rooms and common areas clean and modern. We are continuously working on improvements, and we are glad that the ongoing renovations did not impact your stay. Thank you for recommending our hotel and considering us for your future stays.We look forward to seeing you again soon.All the best,

10/10 Excellent

Irma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk were so kind! The gentlemen during the day offered us umbrella because it was raining we had some but I’m so glad they had some if needed! He was so kind and breakfast was good too! Loved the location and room! Very welcoming!
Stayed 2 nights in Jul 2023
Response from Manager on 31 Jul 2023
Dear Irma,Thanks for this kind review.We are delighted to hear that our front desk staff made a positive impression on you with their kindness and attentiveness, offering umbrellas during the rain. It's great to know that you enjoyed our breakfast and found the location and room to your satisfaction. Our team takes pride in providing a welcoming atmosphere and maintaining the cleanliness of our property.We look forward to welcoming you back on a future visit.Kind regards,

6/10 Okay

Melizza

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Check in took a while and receptionist was unaccomodating. Room was small, especially shower and toilet. Elevator service is 1-person at a time. The accommodations said there was laundry services for guest and there were none available.
Stayed 2 nights in Jul 2023
Response from Manager on 25 Jul 2023
Dear Melizza,Thank you for taking the time to share your review.We appreciate your feedback on the cleanliness of the room. However, we are sorry to hear that you found the room size and bathroom to be small. Our rooms come in various sizes, with Classic rooms being the smallest at 13m² and Prestige rooms being the largest at 20m². We would be happy to help you choose a larger room for your next stay to ensure your comfort. Regarding the elevator, it is designed to accommodate one person at a time for safety reasons.We apologize for any confusion regarding the laundry service. While we do not have laundry facilities on-site, we do offer a laundry service for an extra charge. Our reception team is always available to assist you with any questions or concerns you may have during your stay.We hope to see you again in the future. Best wishes,

10/10 Excellent

Benjamin David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for long weeken
Excellent location, friendly staff, clean and good value breakfast.
Stayed 3 nights in Jul 2023
Response from Manager on 19 Jul 2023
Dear Benjamin,Thank you for your kind review.We are thrilled that everything was to your satisfaction and you appreciated our high standards and friendly team.Furthermore, we’re glad to know our location was ideal for your requirements.It is also a pleasure to know that you were able to start your day off perfectly with our tasty and varied breakfast buffet.We look forward to seeing you again.Kind regards,Tiphaine Wisard

10/10 Excellent

maria

Stayed 4 nights in Jun 2023
Response from Tiphaine Wisard on 4 Jul 2023
Dear Maria,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Tiphaine Wisard

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location! Rooms were clean and staff was very friendly and helpful!
Stayed 4 nights in Jun 2023
Response from Tiphaine Wisard on 26 Jun 2023
Dear Anna,Thank you for this kind feedback concerning your visit.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We hope to see you again soon.Kind regards,Tiphaine Wisard

10/10 Excellent

Nancy B

Stayed 2 nights in Jun 2023
Response from Tiphaine Wisard on 26 Jun 2023
Dear Nancy,Thank you for your kind review.We are pleased that we were able to meet your expectations.We hope you will return for another memorable stay.Best wishes,Tiphaine Wisard

10/10 Excellent

Benjamin

Stayed 1 night in Jun 2023
Response from Tiphaine Wisard on 26 Jun 2023
Dear Benjamin,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.We hope to welcome you back soon.Best wishes,Tiphaine Wisard

8/10 Good

Kathleen

Stayed 6 nights in Jun 2023
Response from Tiphaine Wisard on 26 Jun 2023
Dear Kathleen,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Tiphaine Wisard

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tiphaine Wisard on 1 Jun 2023
Dear Sheri,Thank you for taking the time to leave your review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Best wishes,Tiphaine Wisard

8/10 Good

myriam

Stayed 3 nights in May 2023
Response from Tiphaine Wisard on 10 May 2023
Dear Myriam,Thank you for this positive rating.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Tiphaine Wisard

10/10 Excellent

Florence

Stayed 1 night in Mar 2023
Response from Tiphaine Wisard on 16 Mar 2023
Dear Florence,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We hope to see you again. Kind regards,Tiphaine Wisard

10/10 Excellent

Davide

Stayed 1 night in Feb 2023
Response from Tiphaine Wisard on 3 Mar 2023
Dear Davide,Thank you for this kind feedback concerning your recent visit.We are pleased that we were able to meet your expectations.We hope to welcome you back.Best wishes,Tiphaine Wisard

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 1 night in Jan 2023
Response from Tiphaine Wisard on 16 Jan 2023
Dear Guest,Thank you for this great review.We are delighted that you had a pleasant stay.We look forward to welcoming you back. Best wishes,Tiphaine Wisard

8/10 Good

KATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and excellent staff. Great and convenient location.
Stayed 3 nights in Nov 2022
Response from Tiphaine Wisard on 24 Nov 2022
Dear Katherine,Thank you for your kind review.We are delighted that you had a pleasant stay and found our location ideal for your needs.It is always rewarding for our team to be complimented by a guest and we are pleased that you received the courteous and professional service expected.It would be a pleasure to welcome you again. Best regards,Tiphaine Wisard

6/10 Okay

Ryan

Business traveller
Disliked: Staff & service
TERRIBLE CHECK IN - NO HELP FROM HOTELS.COM
I was forced to make a reservation for PARIS earlier in the day on September 8th through my phone app as your website wasn't loading properly and I could not get anyone on the phone (I'M A GOLD MEMBER and CREDIT CARD HOLDER). When my son arrived at the hotel in PARIS he was told there was no reservation for him. After numerous phone calls, text messages and emails at MIDNIGHT I was finally able to get someone to pick up my call at Hotels.com. After one repressentative talked and talked and talked while I was asking him to quickly help me he then passed me to someone else who talked and talked and talked without a sense of urgency. There was NO REASON FOR ALL THE CHATTING- HE JUST HAD TO CALL THE HOTEL and GET ME A ROOM! All the while my son was pressuring the front desk staff ta the hotel to "find him a room". He was so tired after 11 hours of traveling from a rempte area of Turkey that day! Finally, your repressntative suggested another hotel- a huge tourist hotel a cab ride away from the reserved hotel. I asked the repressentative to hold while I was talking to my son in Paris. The repressentative hung up. Luckily my son and I sorted the issue out with the clerk at the hotel in Paris and he got a room key. THIS TOOK OVER AN HOUR!!! Additionally, I booked a VIP hotel for my son. There was no VIP upgrade, welcome gift or perks. This is not what I expect from Hotels.com Gold Team. There are many other options out there to book a hotel. THIS IS NOT ACCEPTABLE! What is going on
Stayed 1 night in Sep 2022
Response from Tiphaine Wisard on 10 Oct 2022
Dear Ryan,Thank you for taking the time to provide your feedback.We understand that our team did their best to resolve your son's situation and find him a room and that the issues you mention concern hotels.com and suggest that you contact them directly to discuss this.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Tiphaine Wisard

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect little hotel for a long weekend. Location is brilliant with both M12 and M4 super close. The rooms are very clean and also surprisingly large (for Paris standards). Staff has been lovely too. Would not hesitate to go back
Stayed 3 nights in Sep 2022
Response from Tiphaine Wisard on 8 Sept 2022
Dear Svetlana,Thank you for taking the time to leave your review.We are glad to know your stay with us was enjoyable and are pleased that you found our location ideal for your requirements. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any timeWe are glad that your room and the high standards we set ourselves met your expectations.We look forward to welcoming you back. Best wishes,Tiphaine Wisard

10/10 Excellent

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is simply perfect! The room was small but perfect for 2 and with great air conditioning. Maria, the portuguese lady that works there was outstanding!!! Super kind and gentle! Would come back, for sure!
Stayed 1 night in Jul 2022
Response from Tiphaine Wisard on 8 Aug 2022
Dear Pedro, Thank you for sharing your kind review. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves; your satisfaction is always our top priority. We look forward to a return visit from you in the future. Best wishes, Tiphaine Wisard

10/10 Excellent

Tricia

Stayed 1 night in May 2022
Response from Tiphaine Wisard on 23 May 2022
Dear Tricia, Thanks for taking the time to send us a great rating. We are glad your stay was perfect. Again, thank you very much. Best regards, Tiphaine Wisard

2/10 Terrible

Mark

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
great location, great service, tiny room (even for Paris)
Stayed 2 nights in Dec 2021
Response from Tiphaine Wisard on 9 Dec 2021
Dear Guest, Thank you for providing us with your candid feedback. We are glad that our location was ideal for your visit. However, we regret that the size of your room did not meet your expectations. We do have varying sizes and categories of rooms and would be happy to help you find a room better suited to your requirements. We hope to have the pleasure of welcoming you back. Kind regards, Tiphaine Wisard

10/10 Excellent

Dong Quan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Tiphaine Wisard on 29 Nov 2021
Dear Dong Quan, We are grateful for this maximum rating of your recent stay. We are glad we met your requirements. Again, thank you very much. We look forward to welcoming you back. Best regards, Tiphaine Wisard

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2021
Response from Tiphaine Wisard on 24 Nov 2021
Dear Andrew, Thanks for this top rating. We are glad your stay was perfect. Again, thank you very much. We look forward to the pleasure of seeing you again in the future. Kind regards, Tiphaine Wisard

10/10 Excellent

MOIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
revies
very friendly staff. central to many areas
Stayed 1 night in Feb 2020
Response from Tiphaine Wisard on 25 Feb 2020
Dear Mois, Thank you for this great review. It is rewarding to read that we were able to meet your expectations during your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back. Best wishes, Tiphaine Wisard

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
We stayed at the hotel for a week just before Christmas during a transit strike, and the staff were unfailingly helpful in making suggestions and were always genuinely warm and friendly. The housekeeping was spotless. The bed was very comforable. We would certainly stay again when the opportunity arises!
Stayed 6 nights in Dec 2019
Response from Tiphaine Wisard on 23 Dec 2019
Dear Michael, Thanks for posting such a great review of your time at Hôtel Sèvres Saint-Germain, Paris. We are truly grateful for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. All of the team hopes to see you again. Wishing you a happy holiday season! Tiphaine Wisard

6/10 Okay

Deborah

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Navneet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Lovely, cosy hotel in good location. The hotel is small but that is what I was expecting given the location. The staff were very welcoming and helpful.
Stayed 2 nights in Oct 2019
Response from Tiphaine Wisard on 25 Oct 2019
Dear Laura, It’s kind of you to send us your comments about your recent visit. Thank you for your kind words about our dedicated team members, we are glad that you received such a courteous service. It is great to hear that you appreciated our convenient location in the heart of Saint-Germain-des-Prés. We hope to welcome you back. Best wishes, Tiphaine Wisard

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
The customer service is amazing. The ladies at the front desk were so helpful and accommodating and spoke very good English. The rooms are small, which comes with Paris, but the bed was very comfortable. The location is good, supermarket a few doors down was nice to have.
Stayed 6 nights in Sep 2019
Response from Tiphaine Wisard on 9 Oct 2019
Dear Sarah, Thank you for taking the time to share your valuable review. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We would like to let you know that we do have larger rooms and our team are always available to assist. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. It is rewarding to know that our location was ideal for your needs. We look forward to welcoming you back. Best wishes, Tiphaine Wisard

10/10 Excellent

Ellie, Philadelphia, PA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, very close to plenty of good shops and restaurants in Saint Germain, yet quiet. Rooms were small but we found the property very charming.
Stayed 6 nights in Sep 2019
Response from Audrey Schermann on 16 Sept 2019
Dear Ellie, Thank you for your positive review of your stay at Hôtel Sèvres Saint-Germain and the top rating. We are glad that our location was perfectly ideal for you. Thank you for acknowledging the authenticity and style of our hotel. However, we regret that you were not completely pleased with the size of your room, we do offer rooms of different sizes and categories and our team would be more than happy to assist you in selecting a room more suited to your requirements on your next visit. It would be a pleasure to welcome you back on your next visit to Paris. Best wishes, Audrey Schermann

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Great place to stay and was pleasantly surprised! Perfect for my sister and it and this would be a great place for friends and couples. Staff was super helpful and breakfast was delicious. Highly recommend!
Stayed 3 nights in Aug 2019
Response from Audrey Schermann on 5 Sept 2019
Dear Lindsey, Thank you for such a positive review. We work very hard to provide a memorable experience for our guests, and we are thrilled that we succeeded in doing so. It is great to hear that you enjoyed our delicious breakfast. Thank you for your kind words about our team members. Your positive feedback encourages us to continue upholding our high standards of service. We are grateful for your recommendation, we look forward to seeing you again in the future! Kind regards, Audrey Schermann

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
I love the location. The hotel has charm.
Stayed 1 night in Aug 2019
Response from Audrey Schermann on 5 Sept 2019
Dear Guest, Thanks for such a positive review of your time at Hôtel Sèvres Saint-Germain in Paris. It's rewarding to know that our location and unique decor were to your liking. We look forward to the pleasure of welcoming you back on a future occasion. With kind regards, Audrey Schermann

10/10 Excellent

Tseng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
There is our second time to stay at this hotel . Definitely we will have third time.
Stayed 2 nights in Aug 2019
Response from Audrey Schermann on 5 Sept 2019
Dear Guest, Thank you for such a positive review. We are thrilled that you had a pleasant stay at the Hôtel Sèvres Saint-Germain. Thank you for appreciating our location. It is always a pleasure to welcome returning guests, we would like to thank you for choosing to come back and visit us again. We look forward to welcoming you back. Best wishes, Audrey Schermann

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the neighborhood. The hotel is close to cafes, shops, markets, Le Bon Marché, and multiple metro stations. Our room was comfortable, and breakfast was delicious.
Stayed 5 nights in Jul 2019
Response from Audrey Schermann on 8 Aug 2019
Dear Guest, Thank you for this great review. Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations with our comfortable rooms and high standards. We appreciate your comments about the good selection of fresh and local products on our breakfast buffet and are pleased that our convenient location met your expectations; indeed, our situation nearby public transport and excellent shopping make the hotel an ideal starting point for exploring Paris. We look forward to welcoming you back on a future visit. Kind regards, Audrey Schermann

8/10 Good

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location and service, but small rooms.
We absolutely loved the neighborhood this hotel is in. Cute and trendy, with a lot of restaurants, shops, and close to a lot of transit. The service was great. We had to leave very early one morning, before breakfast service started, but the hotel staff saved some breakfast for us and put it in our room the evening before. They even fresh squeezed orange juice and left it in our fridge. The only downside of the hotel is that it is very tiny. Not the most comfortable, but at least they have AC, which was a life saver during the heat wave!
Stayed 6 nights in Jul 2019
Response from Audrey Schermann on 8 Aug 2019
Dear Jennifer, Thank you for taking the time to review your stay with us. We are glad that you had a pleasant stay and enjoyed our location and the local atmosphere. Thank you for mentioning the excellent service from our team members. We are proud of the high level of personal service that we offer, and you will find our team eager to assist in any way possible. We have noted your comments in regards to the size of your room, we do offer a variety of room in different sizes and are always available to accommodate upon request when available. Your complete satisfaction is our top priority. It would be a pleasure to welcome you back on another occasion. Kind regards, Audrey Schermann

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic neighbourhood, fantastic staff!
The neighbourhood is FANTASTIC! Cafés, restaurants, Bon Marché à Rive Gauche. And splurge for sorbet next door at Fruttinti! I stayed for 13 nights to take French language classes at the nearby Alliance Francaise (7 minute walk). The front desk was staffed with helpful and genuinely nice people. They took care of me 😊 My room (#41) was small (13 sq m) but perfect for my solo stay, with a Juliette balcony to enjoy a morning coffee. Very comfy bed and linens, spotless housekeeping, excellent shower and AC. The only downsides? The neighbourhood is expensive, but that is what one should expect in the 6eme arrondissement. The walls of my room were not well soundproofed. Outside on the street is quiet at night, but I could hear quite clearly my amorous neighbours.
Stayed 13 nights in Jun 2019
Response from Audrey Schermann on 15 Jul 2019
Dear Chris, Thank you for sending us your review about your recent stay. It’s satisfying to hear that you had a lovely experience. However our we are sorry for the inconvenience caused due to the noise, our team members are always available to assist. We are pleased your bed was to your liking. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back in the future. Kind regards, Audrey Schermann

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Hotel
Comfortable room, super friendly staff, clean, nice neighborhood close to metro stops and great value. If you're booking for work, the desk was too high for using a laptop on though. Fortunately I didn't need to use, but if I had I would not have been comfortable. If not, great room for one person, a little tight for two. Wi-fi connectivity okay, not great. Would stay again.
Stayed 4 nights in Jun 2019
Response from Audrey Schermann on 25 Jun 2019
Dear Michael, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hôtel Sèvres Saint-Germain and that the room was to your liking. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are happy that you had a pleasant stay with us and enjoyed our prime location in the Saint-Germain-des-Prés neighbourhood, which is ideal for those interested in food and culture. Thank you for your kind mention on our internet facility. It is always rewarding for us to welcome a returning guest. Thank you for choosing us again. We look forward to welcoming you back. Best wishes, Audrey Schermann

10/10 Excellent

Schahan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Paris
Wonderful, pleasant
Stayed 5 nights in Jun 2019
Response from Audrey Schermann on 25 Jun 2019
Dear Schahan, It's rewarding to read your review about the time you spent at Hôtel Sèvres Saint-Germain. We are delighted that you had a memorable experience with us and appreciated our high standards. We look forward to the pleasure of welcoming you back on a future occasion. With kind regards, Audrey Schermann